Disappointing delivery this time round. Driver didn’t help unload heavy sheet materials, just stood and watched me do it. Melamine faced mdf was scratched, a bit of care when loading wouldn’t go amiss... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I ordered 8 sheets of hardwood plywood, which were delivered promptly. The plywood was advertised as B/BB grade for the faces. To be honest, in some instances both faces were really similar, so I ha... もっと見る
企業が回答しました
Initially the wrong product was supplied by MP Moran, due to a picking error at another branch. I contacted MP Moran, who were very apologetic and professional and 24 hours later the correct items w... もっと見る
企業が回答しました
I have ordered some metal profiles to be delivered and one was missing and the rest was not in good conditions. The driver was not helpful at all. Very bad service
企業が回答しました
企業情報
MP Moran - Kennington について
当該企業による記述
Welcome to the official page of MP Moran & Sons, a leading Merchant in the south of England. Our extensive fleet of FORS-accredited vehicles ensures swift and dependable deliveries. As expert Builders and Plumbers Merchants, we take pride in offering a comprehensive inventory, boasting over 24,000 top-quality products.
Explore our state-of-the-art bathroom showrooms in Watford,and Willesden where you'll find the latest trends and designs to elevate your home. Additionally, our Kitchen Showroom in Watford provides extensive kitchen solutions to suit your style.
At MP Moran & Sons, we are committed to meeting your construction and renovation needs.
Explore our state-of-the-art bathroom showrooms in Watford,and Willesden where you'll find the latest trends and designs to elevate your home. Additionally, our Kitchen Showroom in Watford provides extensive kitchen solutions to suit your style.
At MP Moran & Sons, we are committed to meeting your construction and renovation needs.
連絡先
Kennington Park Road 198-204, SE11 4BT, London, England, 英国
- 020 7735 9291
4.7
優良
71件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 92％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great experience as was flexible and…
Great experience as was flexible and helpful with the delivery of the order
2025年10月5日
MP Moran - Kennington からの回答
Thank you, for the glowing review! We’re so happy to know you had a great experience. Your support keeps us going!
MP Moran - Kennington からの回答
What a fantastic review — thank you! We’re so happy you’re satisfied and hope to keep impressing you in the future.
Good product order ready within one day…
Good product order ready within one day ready for collection
2025年9月22日
MP Moran - Kennington からの回答
Thank you so much! We truly appreciate your kind words and are thrilled to know you had a great experience. Looking forward to seeing you again soon!
problem with info on stock on the…
problem with info on stock on the website, but staff very helpful
2025年9月13日
MP Moran - Kennington からの回答
Thanks for the feedback and for the shout-out to our team! We’re sorry the website stock information wasn’t accurate—that’s frustrating. We’re improving our live stock sync and product page messaging to prevent this happening again.
MP Moran - Kennington からの回答
Thank you for your continued support! We're overjoyed to have you as a customer and grateful for your 5-star feedback.
Very good service from ordering to…
Very good service from ordering to delivery. Thanks you guys.
2025年9月3日
MP Moran - Kennington からの回答
We’re so happy to hear your feedback! Thanks for the 5 stars — your satisfaction means everything to us. We can’t wait to welcome you back.
Good old fashioned customer service as it should be
Very good experience would recommend. I had to change the delivery date and it was quick to get through and the customer service person Luke was very helpful and polite. We were kept well-informed re delivery and my son tells me the delivery driver was also helpful and polite. Both experiences were a credit to the company.
2025年9月2日
MP Moran - Kennington からの回答
What a fantastic review — thank you! We’re so happy you’re satisfied and hope to keep impressing you in the future.
Good, friendly service.
Bought a macerator at a good price, promptly delivered. Would recommend.
2025年8月30日
MP Moran - Kennington からの回答
We’re so grateful for your review! Your satisfaction is our top priority, and we’re delighted to hear you had a positive experience. Hope to see you again soon!
Took a while to arrive versus…
Took a while to arrive versus commitment at purchase but happy with product and the ability to schedule me first when they got stock. Good Prices also
2025年6月5日
MP Moran - Kennington からの回答
Thank you for your feedback. We apologise for the delay against the initial commitment. We’re pleased the product met your expectations and that prioritising your delivery once stock arrived was helpful. We appreciate your comments on our pricing and will continue to improve lead-time communication.
MP Moran - Kennington からの回答
Good Morning,
I sincerely apologise for any inconvenience caused.
I am personally investigating this situation and I will contact yourself with an update to your parcel.
If you have any further queries please contact customersupport@mpmoran.com
Many Thanks,
Luke
Quick and helpful staff
2025年8月16日
Seamless online transaction
Seamless online transaction, great communication, delivered on time as stated. Great people to deal with.
2025年8月10日
Acoplamiento de 32mm a 40mm
I have bought a product online, supposedly existing in store. I had to go to pick up at another store 1 hour away. That is disrespectful to the customer and not enough information is given about the stock of a certain store.
2025年8月3日
MP Moran - Kennington からの回答
Hi Garcinstal Multiservices ltd,
Thank you for getting in touch. I am really sorry for the inconvenience you experienced. You placed an order to collect from your local branch and were then asked to pick up from another store an hour away. That is frustrating and not the level of service we aim to provide. We are reviewing our processes and will investigate further to prevent this type of inconvenience for our customers.
The driver
The driver. He is a credit to your company, and I told him so. The road was closed due to gas pipe works on School Road. Regardless, the driver delivered 100 bricks to my door. Top man! The bricks are good value for money. I could not find new bricks cheaper.
2025年8月1日
MP Moran - Kennington からの回答
Thanks so much! Your 5-star review made our day. We're delighted you had a great experience and hope to see you again soon!
Ordered product online after just…
Ordered product online after just clarifying something with one of your branches and it came within 48 hours on a standard delivery
2025年7月30日
MP Moran - Kennington からの回答
Thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
MP Moran - Kennington からの回答
Your kind words mean the world to us! Thank you for taking the time to leave such a wonderful review. We’re always here for you.
MP Moran - Kennington からの回答
Thank you, for the glowing review! We’re so happy to know you had a great experience. Your support keeps us going!
The best sand for plastering!!!
2025年7月14日
MP Moran - Kennington からの回答
We’re so grateful for your review! Your satisfaction is our top priority, and we’re delighted to hear you had a positive experience. Hope to see you again soon!
Great Customer Service
Initially the wrong product was supplied by MP Moran, due to a picking error at another branch.
I contacted MP Moran, who were very apologetic and professional and 24 hours later the correct items were supplied and i was told to keep the original with a further apology.
Made a pleasant change to deal with a company who went the extra yard to resolve a issue when the things had gone wrong. I will defiantly be using them again
2025年6月23日
MP Moran - Kennington からの回答
StevenTaylor, we’re so happy to hear your feedback! Thanks for the 5 stars — your satisfaction means everything to us. We can’t wait to welcome you back.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。