MrGuild レビュー 

Disappointed!!!
Sizing is wrong far too big!!!
No return policy
Did not arrive in a suit bag but in a box
No email to confirm order with order number.
Suit looks nothing like the photo.
Only good thing material if good.

Ordered a suit which was supposed to be burgundy, the thing was near black. Then I came to find that I had unwittingly ordered a suit form the only retailer I’ve ever come across that doesn’t take returns only exchanges, so I exchanged for a suit that was supposed to be blue, and there’s nothing blue about it, it’s off-white. Pictures of the suits online are heavily edited.

The recommended sizing didn’t work for me at all for the first suit, the thing was absolutely massive and wearing me.

The only thing they’ve got going for them is the material is actually very nice on both suits.

However, avoid this retailer like the plague. Won’t be buying suits online again tbh horrendous experience. Feel fully scammed and hugely disappointed. £250 I’ll never see again.

great quality and service.

Great product and have always gone back to buy more

Avoid this company.

Firstly they have no returns policy which is clearly stated, instead you can do a complete exchange which is ok. HOWEVER, it seems you can only order certain sizes of suits together. As an example, I’m 5’10 with a slim waist and wide shoulders. I returned my 42 blazer and 33inch trouser as they did not fit. Instead I needed a 44 blazer and a 31 trouser. But lone behold, if you order a 44 trouser, you only get the option to order a 34 waist or above.

It’s a terrible system. The reason is works like this is that they have 3 DC’s (distribution centres) and all the suits are prepackaged within these size categories. There is no option to have a split size suit which is ridiculous if you are someone that is well built up top and slim in the waist!

There has only been good WhatsApp response when it came to spending my money, NOT, when I needed to exchange.

I’d be willing to change my rating if I get this sorted.

Sent a suit with a mark on the lapel. Realised they only do exchanges are they aren't actually in "London". Exchanged the suit with the same mark again. Stay away. Rubbish quality.

I recently purchased a men’s suit from MrGuild, and I have to say it exceeded my expectations in both style and quality. The craftsmanship is impeccable — from the precise stitching to the luxurious fabric, every detail speaks of premium tailoring. The suit fits like it was custom-made, with a sharp, modern silhouette that’s both elegant and bold.

My 2nd time ordering a suit in 2 years for a family wedding. The quality of the suits are unmatched and there is a vast majority of styles to choose from. I received many compliments about my suit and I look forward to ordering my next suit very soon!

Quality, service and designs are just the best! Would recommend always!

SCAM!! Sent damaged suit stuffed in a bag, poor quality, Poor customer service (none) refused refund. This company should be shut down.

Good suits for the price, they come quick enough. I do get comments of how good they are. The only pain is there is a no returns policy, which buying a suit online there should be as single breasted jackets size different to double breasted jackets for example. But for the price, great suits.

Amazing experience! Best quality and best fittings. Will choose MrGuild over any high street brand!

Absolute scam artists. I ordered 3 suits, which were wrong - they were helpful enough, but I've now been waiting over 3 months for a refund or any sort, or to speak to somebody. No response via whatsapp, have tried calling over 40 times. Have to raise a dispute with my bank. Avoid until they have a number you can contact them on!

I went to Mr Guild for my wedding suits and they were nothing short of excellent. Their customer service was great, and they were really supportive, even when a couple of my groomsmen had slightly the wrong size quite close to the wedding, they made sure the relevant size was sent asap, and they were always on hand to answer questions. I'd fully recommend using them, especially with suits this good!

Bought a suit from Mr Guild for my wedding and it is the worst quality I have seen in a suit. I have previously bought from Mr Guild and had amazing suit from them. I attach screenshots of their appalling service and rudeness. Please avoid them at all costs as they do not help at all as you will be dealing with rude people. One of the advisors when i asked for replacement told me to " do what you need to do" when i said i will leave the reviews. All their reviews seem to be made up if that is the case.

Amazing suits; amazing service

Third time purchasing from MrGuild, had to exchange the item due to finding a suit I preferred in the new in collection. Exchanging my item was super fast received my code the day my items were received and received my new suit two days later. Super fast, no waiting 14 days and brilliant customer service and product. Very happy Thankyou.

Good suits. The quality been much better

I’m honestly not sure if the rest of these reviews on this website are real.

This has been one of the worst experiences I have ever had ordering something online.

First, when the suit arrived, the quality felt very poor. I could not see this suit lasting more than one to two wears. I was honestly afraid I was going to rip it just trying it on. Even though I ordered my regular size, I couldn’t fit the jacket over my shoulders or get the pants beyond my knees. It was honestly like they sent me a kid's sized suit.

The return process was absolutely terrible. They forced me to use an international messaging app and rarely responded to my questions for days, prompting me to have to reach out over and over.

Their return policy says exchanges only, but what they don’t tell you is that they decide what sizes you can exchange into. It took one month through an extremely sketchy return process to get them back the original suit (you have to pay for all shipping) and then them getting you an exchange code. If I wasn’t asking them daily for updates they wouldn’t have given them. When I went to reorder with the “code” they gave me, it only gave me options in smaller sizes than I already had, which would not fit. I asked them for the fabric color code so that I could custom make the suit myself for the wedding that I am in, and they refused to give it to me. To put it in perspective, 4 of 5 guys in this wedding party had the exact same problem with them. They refuse to process any of our refunds and continue to flag our reviews on here for being defamatory…

Best suits
Nice quality