The best moving experience, we can't thank you enough for bringing ease into what was a stressful experience. We were dreading the process of moving and in a matter of a few hours your team had... もっと見る
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I had a great experience with MTC London Removals. Moving from a two-bedroom home into a mix of storage and a new place seemed complicated, but the team made it seamless. They arrived early, packed ca... もっと見る
企業が回答しました
I used MTC Removals, and unfortunately, when I later went to retrieve my belongings, I found some of my expensive items were missing. While I can’t prove exactly what happened, it has le... もっと見る
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My son, James, moved house on Saturday 22nd Feb. Mario, Leo and one other (so sorry that I've forgotten your name as I want to show appreciation to all three of you) were fantastic. They had to put up... もっと見る
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企業情報
当該企業による記述
London Removals Company at MTC we are Experience Friendly & Reliable house movers and office relocation service. We're London’s most trustworthy removals Company ☎Today Look no further than MTC Removals. We provide a comprehensive range of house and office removals services, meaning we can take care of everything from packing and loading your belongings to transport and delivery. We understand that every move is different, so we tailor our services to suit your specific needs. Whether you're moving house or relocating your business, we'll make sure the process is as smooth and stress-free as possible. Contact us today for a free quote.
連絡先
87 - Devonshire Road , E16 3NL, London, 英国
- 020 3811 8380
- Info@mtcremovals.com
- mtcremovals.com
4.3
優良
23件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The best moving experience
The best moving experience, we can't thank you enough for bringing ease into what was a stressful experience. We were dreading the process of moving and in a matter of a few hours your team had us packed, moved out and moved in to our new flat, with all the boxes labeled and organised by room. We really appreciate your professionalism, punctuality, efficiency, and care in handling our belongings, thank you! Highly recommend to anyone who needs a reliable, trustworthy removals company.
We had quotes from three different companies to move a two-bed flat, and MTC Removals provided the best option with flexibility and competitive pricing. They gave us a very accurate estimate for the contents to be moved, both in terms of cost and time, and Soraya answered all of our questions.
We'd read reviews of other companies that took a long time packing and were hesitant to go ahead given that the services were hired by the hour. We are so glad we chose them, they are clearly expert packers, careful, swift and efficient. All of our belongings, including my most prized and delicate kitchen appliances, arrived without a single dent. They were also really careful with the walls of both flats.
Thank you Fernando and Dyego for such a great experience, and for making this process easier for us!
2026年3月12日
自発的なレビュー
Flat Move with Storage
I had to put most of my belongings into storage while waiting for my new place to be ready, and MTC Removals made the whole process stress-free. The team arrived with plenty of protective blankets and packing supplies, loaded everything efficiently, and took it to the storage facility. What impressed me most was how neatly they arranged everything inside the unit – it wasn’t just thrown in, but carefully stacked so I could still access things if I needed them. Months later, when it was time to move into the new flat, they returned to collect everything from storage and delivered it without a single item damaged. Their attention to detail and care with my things gave me real peace of mind. They’re not just strong movers, they’re genuinely thoughtful about making the move as easy as possible for the customer.
2025年12月19日
自発的なレビュー
MTC London Removals Company からの回答
Thank you so much for this amazing review!
We’re really happy we could make your flat move with storage smooth and stress-free. Our team always takes pride in packing, loading, and organising storage units properly — so everything stays protected and easy to access.
Thank you again for trusting MTC Removals for your storage move in London, and for choosing us again when it was time to deliver everything to your new home. We truly appreciate it!
Kind regards,
Carlos & the MTC Removals Team 🚚✨
London Removals | Storage Removals | Packing Service | Professional Movers
Brilliant job from MTC
Brilliant job from MTC. We needed old office furniture cleared out before moving and they handled disposal as well as the relocation. Efficient, eco-friendly, and affordable.
2025年12月5日
自発的なレビュー
MTC London Removals Company からの回答
Thank you so much for your great review!
We’re really pleased you were happy with the service — from the office furniture clearance and disposal to the full office relocation. Our team always aims to be efficient, professional, and cost-effective while keeping disposal handled responsibly.
Thank you again for choosing MTC Removals for your office removals in London and commercial waste disposal.
Kind regards,
Carlos & the MTC Removals Team 🚚✨
Office Relocation London | Office Clearance | Furniture Disposal | Commercial Removals
BEWARE/AVOID THIS COMPANY
I used MTC Removals, and unfortunately, when I later went to retrieve my belongings, I found some of my expensive items were missing. While I can’t prove exactly what happened, it has left me feeling that some of my belongings may have been taken during the move. This is purely my personal belief based on my experience. I want others to be aware and to be cautious. I hope that this situation can be resolved, but I feel it’s important to share my experience.
UPDATE:
I’d like to update my review to share what happened after I posted my initial feedback. Shortly afterwards, the manager of this company began calling me repeatedly throughout the day, leaving angry messages and threatening to take legal action. It felt aggressive and harassing to the point that I eventually had to block his number.
In addition to this behaviour, one of his own staff members told me — in his own words — that he had taken my brand new Hoover and placed it in the storage unit. However, when I went to the unit, the Hoover was nowhere to be found.
I’ll leave it up to others to form their own opinion, but I find it very concerning that something supposedly put into storage by a staff member has now gone missing.
It’s also worth noting that a number of my other belongings were left behind, which you can see in the photos.
I do not believe I am in the wrong here. I am simply sharing my experience, and I encourage anyone considering using this company to take everything into account and make their own judgement.
Thank you.
2025年7月17日
自発的なレビュー
MTC London Removals Company からの回答
We take all customer feedback seriously, but we must state that this review is false, defamatory, and misleading.
The move in question was completed successfully, and we provided the customer with full photos and videos at the time showing that all belongings were safely delivered without loss or damage. Weeks later, she began making false claims and demanding money in exchange for removing negative reviews — a practice which constitutes extortion and has been formally reported to the police (Ref: ROC-17575-25-0101-00).
Our legal team has also submitted supporting evidence, including her original review messages requesting money, which are now part of the case.
- For transparency, we have been taking screenshots of this review every few hours, as the customer keeps changing the text to alter her story. These records have been shared with both our legal team and the police as further evidence of her attempts to damage our reputation. -
It is important to clarify that this customer originally attempted to book our services directly, but due to her previous conduct, we refused. She then arranged for her sister to book the job under her name, which we only discovered on the day of the move. This was a deliberate attempt to mislead us.
We are a fully insured, professional removals company, operating with trained staff in uniform, a modern fleet, and over a decade of proven experience in London and across the UK. We will not allow false allegations from a single individual to damage our solid reputation built on trust, reliability, and excellent service.
To our future customers: please rest assured that MTC Removals delivers every move with care, integrity, and transparency. We are proud of our reputation and will continue to defend it against malicious and unfounded attacks.
Trustworthly with you precious items
You can trust this company with your furniture and stuff. Now I did tell admin days ahead of time and before booking that I could only afford 4 hrs and they assured they can at least do the wardrobe in that time as that was my main focus. I also are for two men as help so i can take the 3rd seat in the van. They were aware of the other items. On the day, the team were 10mins early and very polite, however team was of 3 people. This didnt affectt he hourly rate but it mean i couldnt ride inthe van too. Luckily for me my sister and aunt was there to sort out their stuff, so i got a lift. When done, they took a look around and was confident about time. The van was very sufficient in space and they had their tools etc. They dismatled a big heavy tripple wardrobe with mirrored sliding doors and put everything else in the truck in an hour. So I felt that 4hrs would be enough. But they took longer than expected to arrive at destination, I dont blame anyone for this becasue I dont know the rules and restrictions for big vans travelling through tunnels or over bridges. They arrived safely and handled everything with care, I saw nothing broken and they reassembled the wardrobe. They did brilliant with it and im sure it was tricky. In the end unfortunately the move took 6hrs and I was told I had to pay in one payment which included paying for the extra 2 hours. Luckily for me my sister could bail me out. That was the only downfall but I do genuinely belive they are worth their hourly rate. That wardrobe was unpredictable as theres no manual and it was build years ago. Great job, would definately use this company aagin. Thankyou to Jim, Wander & Reaniere.
2025年6月7日
自発的なレビュー
MTC London Removals Company からの回答
Dear Taytahni,
Thank you for sharing your detailed experience with MTC Removals. We’re so grateful for your kind words and the trust you placed in us to handle your belongings, including your large wardrobe.
It’s wonderful to hear that our team of Jim, Wander, and Reaniere delivered a professional and efficient service, and we’ll be sure to pass on your compliments to them.
We appreciate your understanding regarding the unexpected timing and the need for an additional payment.
While we strive to provide accurate estimates, we understand that unexpected challenges like navigating large vehicles or dismantling intricate furniture can sometimes extend the timeframe. Your feedback on this is invaluable, and we’ll use it to further refine our processes.
It’s great to know that, despite the timing adjustments, you were happy with the care we took to ensure all your belongings reached the destination safely and that the reassembly of your wardrobe was done to your satisfaction. Your willingness to recommend us and use our services again means a lot to our team.
Thank you once again for choosing MTC Removals and for taking the time to share your experience. Should you need assistance with another move, we’d be delighted to help.
Best regards,
The MTC Removals Team
Difficult Move but Great Support
My son, James, moved house on Saturday 22nd Feb. Mario, Leo and one other (so sorry that I've forgotten your name as I want to show appreciation to all three of you) were fantastic. They had to put up with with a lot of stopping and starting and some very unpleasant conditions in a garage lock-up. They were tolerant and good humoured throughout and shifted everything quickly and efficiently. They made a stressful day a whole lot better than it could have been and were fantastic.
2025年2月22日
自発的なレビュー
MTC London Removals Company からの回答
Thank you so much for your thoughtful and heartfelt review, Sara!
We’re truly grateful you took the time to share your experience with us. It’s wonderful to hear that Mario, Leo, and the rest of the team were able to make your son James's move on Saturday, 22nd February a smoother and more positive experience—especially under difficult conditions.
Moving days can be tough, and working around stops, starts, and challenging environments like a garage lock-up certainly adds pressure. We're so proud of our team for staying patient, upbeat, and efficient throughout, and we’ll be sure to pass on your kind words to everyone involved (including the third team member whose name we’ll gladly match up and share your appreciation with!).
At MTC Removals, we believe in delivering service that not only gets the job done but also lifts some of the stress that naturally comes with moving. Knowing we helped do that for your family means a lot.
Wishing James happiness in his new home, and thank you again for choosing and trusting us.
Warm regards,
Carlos & the MTC Removals Team
#HouseMoveLondon #MovingCompanyWithCare #StressFreeRelocation #MTCRemovals
Best Removal Company
This is by far the best removal company by a million miles. I habe used them 2 to 3 times. A friendly, professional, nicely priced company and when moving, they go out their way to help their clients. An absolute pleasure working with them.
2024年1月20日
自発的なレビュー
MTC London Removals Company からの回答
Dear Pav,
Thank you so much for taking the time to leave us this amazing review on Trustpilot! We truly appreciate your continued support and kind words. It has always been a pleasure assisting you, and we are thrilled to hear that you’ve had a consistently positive experience with our team.
Your feedback motivates us to keep going the extra mile for our clients and to ensure every move is as stress-free and seamless as possible. Thank you for trusting us not once, but multiple times—we are so grateful for your loyalty.
We look forward to assisting you again in the future whenever you need us. Please don’t hesitate to reach out if there’s anything we can do for you.
Best regards,
Carlos and the MTC Removals Team
I had a great experience with MTC…
I had a great experience with MTC London Removals. Moving from a two-bedroom home into a mix of storage and a new place seemed complicated, but the team made it seamless. They arrived early, packed carefully, and handled unexpected challenges like a storage unit mix-up with calm professionalism. Every item ended up in the right spot, and their courtesy and hard work stood out. Five stars- I'll definitely use them again!
2024年11月7日
自発的なレビュー
MTC London Removals Company からの回答
Dear Sonya,
Thank you so much for your fantastic review! We’re delighted to hear that your experience with MTC London Removals was seamless, even with the complexities of your move.
It’s wonderful to know that our team’s professionalism, courtesy, and hard work made a positive impression and ensured that everything ended up in the right spot. We always aim to make the moving process as smooth and stress-free as possible, and your feedback confirms that we’re on the right track.
We truly appreciate the five-star rating and look forward to assisting you again in the future!
Best regards,
The MTC Removals Team
Removal and storage of goods and furniture
We used this company, MTC London removal for storage and removal and they had great and quick service .
Very approachable !
Will recommend and use again
2024年9月3日
自発的なレビュー
MTC London Removals Company からの回答
Thank you, Alexandra, for your lovely review! 😊 We're so pleased to hear you were happy with our storage and removal services. Providing quick and approachable service is what we strive for! 🚛✨ Your recommendation means a lot, and we'd be delighted to assist you again in the future.
Best regards,
The MTC Removals Team 🏠🙌
Thoroughly recommend MTC London…
Thoroughly recommend MTC London Removals
They were efficient, pleasant and their prices were very reasonable
2024年8月11日
自発的なレビュー
MTC London Removals Company からの回答
Thank you, Peter, for your wonderful feedback! 😊 We're delighted to hear that you found our service efficient, pleasant, and reasonably priced. Your recommendation means so much to us, and it was a pleasure helping with your move. If you ever need assistance in the future, we’ll be here to help! 🚛✨
Best regards,
The MTC Removals Team 🏠🙌
MTC London Removals Company からの回答
Thank you so much for your kind words, Simo! 😊 We're thrilled to hear that everything was perfect and that our team could be helpful during your move. Your recommendation means the world to us, and we’re glad we could make your experience stress-free. If you ever need assistance again, don’t hesitate to reach out. 🚛🏠
Best wishes,
The MTC Removals Team 🙌
Great movers
Everything was done well. My belongings have been handled with care. They are also punctual.
2024年6月20日
自発的なレビュー
MTC London Removals Company からの回答
Hi Krizzia,
Thank you so much for your positive review! We're absolutely delighted to hear that your belongings were handled with the utmost care and that our team was punctual throughout the entire process.
Your satisfaction is our top priority, and it's incredibly rewarding to know that everything went smoothly with your move. We understand how stressful moving can be, so we strive to ensure that our customers feel supported and at ease every step of the way.
If you ever need our services again in the future, whether it’s another move or assistance with packing, please don't hesitate to reach out. We would love to help you once more and make your next experience just as positive!
Best regards,
The MTC Removals Team
These guys were incredible- worked…
These guys were incredible- worked hard, moved everything carefully and quickly, assembled a bed in practically minutes. Would not hesitate to use them again.
2024年6月25日
自発的なレビュー
MTC London Removals Company からの回答
Hi Amanda,
Thank you so much for your fantastic review! We’re thrilled to hear that you had such a positive experience with our team. As a leading London removal company, it’s our goal to provide exceptional service, and it’s great to know that our team worked hard, moved everything carefully and quickly, and even assembled your bed in minutes. Your kind words truly mean a lot to us.
We pride ourselves on making the moving process as smooth and efficient as possible for our clients, and we're delighted that you would not hesitate to use us again. Your satisfaction is our top priority, and we look forward to assisting you with any future moves.
Thank you once again for choosing MTC Removals and for taking the time to share your experience.
Best regards,
Carlos
MTC Removals Team
Carlos and the team were amazing to…
Carlos and the team were amazing to move with them. They were Fast, efficient ,and no fuss - making the day a whole lot easier for my family and me. In my opinion best removal company in London, Hands down
2023年9月17日
自発的なレビュー
MTC London Removals Company からの回答
Thank you for your kind words, Mark! It sounds like you had a great experience - we're so happy to hear that.
We strive to provide all our customers with the highest level of service, and your feedback gives us reassurance that we are continuing to meet these standards day after day. We also value the confidence that you show in us by recommending our services to others - thank you!
If there is anything else we can do for you in the future, please don't hesitate to get in touch. Again, thank you for taking the time to share your wonderful and generous review.
Outstanding service, good price
It’s hard to find good help these days, but with MTC’s ‘van and a man’ service it was perfect. The driver arrived bang on time. He was friendly and we loaded the truck in less than 30mins. We then drove into London from Sussex in good time and unloaded quickly. Throughout the driver was professional and respectful to us and belongings. Payment was super easy with an emailed invoice with dynamic button to tap on my phone and the ability to use Apple Pay. 10 seconds and we were done. Price was good value. Although more expensive than if I hired a van and did the move myself, but without all the fuss of a hire car, fuel and pick up drop off at each end so definitely worth the extra cost. Highly recommended.
2023年6月23日
自発的なレビュー
MTC London Removals Company からの回答
Thank you for leaving us a review, Hugo. We are delighted to hear that we were able to meet your moving needs with our 'van and a man' service. It's wonderful to know that you found the service provided friendly, timely, professional and respectful. We also appreciate you noting the ease of electronic payment options available to make the check out process faster and more convenient. We also thank you for recognizing the additional value of choosing our service over tackling the move yourself!
We would like to thank you again for your feedback. It motivates us in continuing our commitment to providing excellent services for all our customers.
They are literally amazing
They are literally amazing! When I read the reviews I initially thought it was almost too good to be true. But the move was perfectly executed from start to finish. Communication was quick and clear. The movers themselves were extremely competent and professional (and I don't say that lightly!). I was particularly impressed by how fast they worked. Everything was dis-assembled, moved and re-assembled to the highest standard. I can highly highly recommend!
2022年10月31日
自発的なレビュー
MTC London Removals Company からの回答
Thank you for your kind words, Oleg!
We're so glad to hear that you were happy with our service and that we were able to meet your expectations. Our team works hard to ensure each move is executed flawlessly and it's great to know that we succeeded in this instance.
We hope you'll keep us in mind for any future moves and if there's anything we can do to make the process easier for you, please don't hesitate to let us know.
Best wishes,
MTC Removals Team
The team was very professional and did…
The team was very professional and did a very careful job of dismantling and packing all my stuff and then placing it very carefully in the vans.
I highly recommend this removal company .😊
2022年7月30日
自発的なレビュー
MTC London Removals Company からの回答
Thank you so much for choosing MTC Removals Company LTD for your recent move, Leticia. I am glad to hear that our team was professional and did a careful job dismantling and packing your belongings. It is great to know that you were pleased with the service overall. I will be sure to pass on your kind words to the team. Thank you for choosing us and we hope to serve you again in the future!
Our experience with MTC Removals…
Our experience with MTC Removals couldn't have been better. On time, they were courteous and friendly throughout the day and made sure our items were heading in the right direction. I highly recommend their full packing service.
2022年5月11日
自発的なレビュー
MTC London Removals Company からの回答
Thank you for choosing MTC Removals Company LTD Cherryl! We're glad to hear that you had a positive experience with our team and would like to thank you for recommending our full packing service.
We strive to provide the best possible service and are happy to know that we were able to meet your expectations.
We hope you'll choose us again for your future relocation needs. Thank you again for choosing MTC Removals Company LTD!
Great service
Great service, two guys done all the work, protected my goods really well. 5 stars definitely
2022年3月3日
自発的なレビュー
MTC London Removals Company からの回答
Thank you for your review Mauricio, I'm glad to hear that our service was up to scratch and we delivered on what you were looking for.
We pride ourselves on providing a 5-star service as standard and it's great to know that this is what you experienced with us too. We hope to see you again in the future!
Great Service and removed the stress
MTC and the team are highly professional. Turned up on time, worked continuously, moved our three-bed flat in 7 hours total and were friendly and courteous. Highly recommended.
2022年1月11日
自発的なレビュー
MTC London Removals Company からの回答
Hi Jonathan, thank you for your review! I'm so glad to hear that our team was able to help with your move.
We take great pride in the quality of our service and are happy that we were able to exceed your expectations.
We hope this experience has led you to recommend us to others who might be moving soon - it's always a pleasure when someone is willing share their positive experience with us. If there's anything else we can do for you, please don't hesitate to reach out :)
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