I’m very impressed with Murphy's Direct IRE. The coal burns well, lasts a long time, and the price is exceptionally good. Delivery was quick and trouble-free. They’ve definitely earned a new regular c... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent service.Delivered to the door the following day. A pleasure to deal with.
Very speedy service. The coal burns well gives excellent heat. We burn it on a stove. Great value. Had terrible time with the delivery driver last year and to be honest the company did nothing by way... もっと見る
企業が回答しました
Product is excellent and terrific value. If I was to make one suggestion it would be that the delivery drivers have a truck with a small forklift on it for easier delivery.
企業が回答しました
企業情報
当該企業による記述
Cash and Carry Coal & Logs open to the public! Delivered right to your door! We deliver to all 32 counties in Ireland!
連絡先
Very speedy service
Very speedy service. The coal burns well gives excellent heat. We burn it on a stove. Great value. Had terrible time with the delivery driver last year and to be honest the company did nothing by way of customer service, but this year the guy was super friendly and helpful, no issues at all. Because of the huge value for money I would recommend this company.
2025年9月26日
自発的なレビュー
Murphys Direct からの回答
Hi Raye, Thank you very much for taking the time to leave such a detailed review. We’re delighted to hear that you’re happy with the quality of the coal, the heat it gives, and the value for money.
We’re also really pleased to hear that your delivery experience this year was positive. We’re always working to improve our service and, while deliveries are carried out by a third-party courier, we do take customer feedback seriously and use it to help drive those improvements. We do apologize on behalf of that particular courier.
Thank you again for your recommendation and continued support, it’s genuinely appreciated.
Murphys Direct からの回答
good to hear! Thanks Ben. Remember you receive 10 euros off on your next order :)
YEAH good service only issue i have was…
YEAH good service only issue i have was i expected bigger coal nuggets as was premium coal i ordered !!
Kind Regards
Wm,
0871390400
2025年9月20日
自発的なレビュー
Murphys Direct からの回答
Hi, Thanks for the review. Sorry to hear this. Please contact us directly when you place your next order, remember we do provide sample bags and also you receive 10 euros off.
Good coal,prompt delivery!
2025年9月23日
自発的なレビュー
Murphys Direct からの回答
Brilliant! As a repeat customer, you’ll always receive €10 off your next order.
Coal delivered today from Murphy’s…
Coal delivered today from Murphy’s direct..Wasn’t there but my wife was and the delivery driver offered a excellent service ..He even filled the 2 bunkers with coal and the remaining coal stacked up neatly ..Didn’t get his name but thanks 👍
2025年9月23日
自発的なレビュー
Murphys Direct からの回答
Brilliant to hear Michael. Thank you for the review! Hope to hear from you again, next time you get 10 euros off for repeated purchase :)
Good smokeless coal and fast delivery …
Good smokeless coal and fast delivery and the prices are right
2025年9月17日
自発的なレビュー
Murphys Direct からの回答
Thanks Shane. Great to hear! As a repeat customer, you’ll always receive €10 off your next order :)
Excellent prices and quick delivery
2025年8月21日
自発的なレビュー
Murphys Direct からの回答
Great to hear! Thanks Michelle we hope to do business with you again :)
Murphys Direct からの回答
Brilliant Gearoid! Thanks for the review! Hope to see you soon
Excellent service,would recommend.
2025年8月14日
自発的なレビュー
Murphys Direct からの回答
Thanks for your order Eamonn. We hope to see you soon!
Nice lads delivering
Nice lads delivering, I was on the way to hospital for tests when they arrived. Left them to it and all worked. Still have to put a match to the fuel!
2025年9月10日
自発的なレビュー
Murphys Direct からの回答
Good to hear Conor, I hope all went well. Thanks for your business. Kind regards, Colleen
Great service competitive prices all…
Great service competitive prices all round very good experience
2025年7月2日
自発的なレビュー
Murphys Direct からの回答
Lovely to hear Darren! Thanks for the excellent review!
Zero to Hero
Major disappointment. Ordered coal €490 on 28/11/24 told 3/4 days delivery. No sign and no contact. Rang them to be told they had no driver and hope to have delivered on 10th. No Sign rang again told 12th, no delivery.
Rang today to be told new driver left and it would be next Tuesday.
I canceled order, they didn't even have the manners to ring and say there was an issue or even try to compensate for inconvenience.
Very disappointed.
Won't be back and will not recommend.
UPDATE:
Today I received a phone call from one of the owners "Mitch" following up on my cancelation of delivery. A very pleasant man, he explained the driver issues he having in my region and unreservedly apologized for lack of communication and delay in delivery. He assured me he think the problem is solved and if I willing to accept delivery on Monday they will make sure it arrives.
I'm willing to give the a chance as I believe the main issue is with drivers.
Until next week. Stars are rising as I think him making the call deserves credit.
So part 3. Delivery came Monday and according to the driver I was lucky as he was not going back. Mainly due to stupid people thinking electric pallet trucks can run on soft or loose stone.
I was given a discount when I rang to pay. So I have to hand it to Murphys dealt with issues. Will buy again.
2024年11月28日
自発的なレビュー
Still waiting
I write this review before I received my coal. I write it because I ordered it on 25th November, and still didn't receive it. Last time I bought coal online, from different shop, it arrived two days after I put my order in. I emailed murphys, asking if its on the way. They said, they get back to me. Two days passed, no reply.
2024年12月6日
自発的なレビュー
Murphys Direct からの回答
Very sorry to hear this. I know this has since been sorted. We did have major issues with couriers at this time, as did every other coal retailer in Ireland. We are proud to say that we resolved this. Please know your feedback is important to us as we work to improve our services as a small business. Delivery is back to normal this year and we hope you order again. All the best.
I can honestly say the best service and…
I can honestly say the best service and quality.3 day delivery highly recommended
2024年9月12日
自発的なレビュー
Murphys Direct からの回答
Thank you for your excellent review Caroline! We look forward to your next order. Remember returning customers get 10 euro off! :)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。