Musescore レビュー 17

I bought some sheet music for GBP0.99 through Paypal and they started to debit my PayPal account for ca. £45 per quarter. Nowhere did I sign up for a recurring subscription. I suppose they hope that people don't notice. That's a good couple of hours of my life lost now chasing a refund and cancelling etc

The guitar sounds are atrocious. They sound even worse than than a cheap kid's keyboard I had three decades ago. Also, instrument tracks keep randomly getting muted for no reason. I've found that closing the app, then opening it again temporarily solves this issue. However, the concept seems decent, so the potential is there if they improved the guitar quality sound and the 'instrument mute' bugs. Please note though, I was just using the free version. After reading multiple reviews of people having unauthorized charges made to their credit card, I'm glad that I didn't give them my details.

Though the score I downloaded seems fine, apparently this is a fraudulent website whose entire business model is based on phishing for credit card details and charging the people for the paid subscription they didn't sign up for. When I cancelled the subscription and requested a refund, their excuse was that when I was paying for a single score there was some check box selected (obviously by default). They charged me 85 PLN (25 USD) and offered me to give me back 2/3 of it, to which I agreed for lack of a better option. I would have given two stars, because the scores seem quite good, but I cannot, because the general experience was that of having been cheated.

I was charged €44.99 without providing explicit and informed consent to an annual subscription. At no point did I clearly agree to recurring billing in a manner that complies with EU consumer protection standards regarding transparency and pre-contractual information.
The subscription terms and automatic renewal conditions were not sufficiently clear or prominently disclosed prior to payment. As a consumer within the European Union, I expect full compliance with Directive 2011/83/EU on consumer rights and PSD2 requirements for authorized transactions.
I have formally requested a refund and expect this matter to be resolved promptly. If necessary, I will pursue further action through my payment provider and relevant consumer protection authorities.

Bon comme tout le monde, c'est la cata ce truc, une belle arnaque. A aucun moment on ne sait que l'abonnement est inclus, du coup pour une partoche à 99 centimes on se retrouve à payer l'équivalent d'un homard au restau mais sans manger de homard et sans aller au restau. 44,99 Euros débités, pas d'adresse à qui écrire. J'ai trouvé une adresse email en consultant sur ce site, j'espère qu'ils vont répondre. Les bataaaaaaards.

Lors d'un achat, je me suis trouvé à souscrire un abonnement, c'est fait de telle façon que de nombreuses personnes se retrouvent piéger

Used to be great but now it wont let me install the app on my phone without demanding a credit card so i wont be uploading any more stuff and everyone looses

CAREFUL! PRUDENCE!!! J'ai acheté une partition (0,50€) il y a un mois, SANS SAVOIR que, par le biais de ce simple achat, je m'engageais également à prendre un abonnement premium et à donner accès à mon compte. Dingue! J'ai reçu aujourd'hui un email de Musescore m'informant que mon abonnement premium avait été accepté (ah bon, je n'avais rien demandé) et que le premier paiement de 39€ avait été débité automatiquement de mon compte (le 2eme paiement de 59€ sera débité fin octobre). Terrible sensation de m'être fait arnaquer! Je n'ai jamais souscrit a un abonnement!. J'ai donc directement annulé cet abonnement et j'ai demandé un remboursement. Ils m'ont remboursé 29€ sur 39€, un moindre mal. Reste à voir s'ils viendront encore se servir sur mon compte fin octobre (second trimestre (59€)... Affaire a suivre mais prenez vos précautions si vous voulez éviter de mauvaises surprises.

Test Abo war abgelaufen, ich habe nicht rechtzeitig gefunden, wo ich dies Probeabo beenden konnte. Geld wurde erst abgebucht, aber nach einmaliger Mail Konversation wieder zurückerstattet.
Super!
Danke

I was surprised, it seems easy for writing notes and composing. have most features. even scanning handwritten notes which didn't work well for me. I'm familiar with Finale'. but for beginners overall seems good

Scam website. Con you into a free trial and then charge you. Then they refuse to give you a refund. I’ve been charged another amount £39.99 twice within a week. They say they won’t refund because there’s a paypal dispute open however someone else i know was scammed in this same way and when they closed their dispute the company just ignored them.

They con you into a “free trial” and debit £104.99 from your account.

This is totally shameful. Their website is cleverly arranged so that when you click on FREE TRIAL you end up subscribed.
They should be barred, not allowed to plunder people

Here below are my exchanges with MuseScore. I hope it will help those who like me trusted their deceitful website.

………

Hello Sofia,

The disputes are now CLOSED.

Will you please confirm the refunds for £49.99 and £54.99?

Thanks

Jose Strawson

On 25 Jan 2025, at 21:31, Sofia from MuseScore wrote:


Thank you for getting back to me.

The dispute remains active on our end. It seems that the bank is still reviewing the case.
We'll be able to issue a refund as soon as the dispute is confirmed closed.

I'll also retry the refund attempt in 1 week.
Best regards,
Sofia
MuseScore Support

Sofia,

I am told that suppliers are free to refund even if disputes are active.

Anyway, my bank has advised me that they have closed the disputes but I will check with the bank tomorrow
Best,

Jose

On 28 Jan 2025, at 15:29, Sofia from MuseScore wrote:


Thank you for getting back to me.

The dispute remains active on our end. It seems that the bank is still reviewing the case.
We'll be able to issue a refund as soon as the dispute is confirmed closed.

I'll also retry the refund attempt in 1 week.
Best regards,
Sofia
MuseScore Support

Hello,
​
Thanks for your reply.
​
Unfortunately, I cannot proceed with issuing a refund, as there is an open dispute on PayPal or credit card associated with your payment.
Could you please cancel it, and let me know once it's done? This way I'll be able to issue a refund for you.

Creating a dispute means that your transaction has been temporarily frozen. This means that we cannot issue a refund for it. The possibility of a refund will only be unlocked when the dispute is canceled or resolved (which can take 2 weeks or more). That is why we ask you to close the dispute so that we can return the money immediately and not wait several weeks for a decision from PayPal or the bank.
​
Looking forward to hearing from you.
Best regards,
Sofia
MuseScore Support

MuseScore DOT ORG is the host of the amazing (and free for desktop) musical notation engraving software. This has evolved as a SourceForge/GitHub community supported product and facilitated sheet music development from novices to experts. It is the go-to score creation tool for my sons and I.

MuseScore DOT COM is the commercial entity personifying the Macquarie dictionary word of the year 2024.
There are a few negative ratings here whose review would indicate their angst is a result of dealing with the DOT COM side.

I installed the Musescore app from appstore on my iphone to test it.

I agreed to a week free trial period. Within minutes I was charged £119.99 by Apple for it.

Within 10 minutes I began a 30 minutes interaction with Apple support. Still not properly sorted. May take 30 days.

Do not go near this app unless you are sure you want it.

.

I wanted to try a free sample of the music but the deal given I was told that it was not refundable despite the sheet music being of inadequate use, not usable or purpose written for instrument ( harp) and disappointing and rude customer service. Do not use this company.

I have uninstalled this crap.

MuseScore used to look promising, but since a while ago, especially since they brought in their milking cow, Muse Hub, nothing works anymore.

Also, I get an update notification on every other occasion when I open the program, and if I do make the mistake of updating, then everything hangs and leaves me in the middle of my project with no means of finishing it.

STAY AWAY of Muse Score. It is not reliable for professional use.

Die Leute bei Musescore.org sind verantwortlich für eines der besten FOSS Notenschreibprogramme die es gibt.
PS.: hier sollten die Bewertungen zu dem Notenschreibprogramm abgegeben werden. NICHT bei musescore.com einer Note sharing Plattform.