The same has happened to me which a lot of people seem to be saying, they took two amounts out of my bank. I cancelled the subscription and now they have taken another one of nearly £20. Luckily my ba... ãã£ãšèŠã
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A total scam, trying to cancel us like jumping through hoops. I cancelled last week and now another more expensive subscription has suddenly appeared and taken an even bigger amount from my bank. Croo... ãã£ãšèŠã
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Cancelled immediately after I found out they charge for every single thing. Still charged me and disputed it with my bank. Luckilyy bank disputed it. MusicGen sent me an email after the dispute giving... ãã£ãšèŠã
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Like the others here, money keeps disappearing from my bank account without any reason whyâŠâŠ CANCELLED ImmediatelyâŠâŠ Bank is looking into them nowâŠâŠ Had amounts like $6.00 here, $43.00 here another sm... ãã£ãšèŠã
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Just like most other people I haveâŠ
Just like most other people I have tried to cancel this service three times they tell me it's canceled but then it shows up on my bank account which causes my bank to send me an alert that suspicious activity so I have a choice of either paying them or I have to go through the whole process of canceling my debit card and then having to get a new debit card and that's just crazy you need to cancel people's accounts you need to quit being a scam
2026幎4æ16æ¥
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I canceled and still charged meâŠ
I canceled and still charged me multiple times with not notification of charges.
2026幎4æ6æ¥
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Musicgen ããã®åç
Hello! If you're being charged, it means your subscription hasn't been cancelled through the payment system you used to pay. Use the Subscription Management feature in the app. If you're still experiencing the same issue, please contact our technical support at support@aimusic.zendesk.com, and we will help you cancel your subscription.
Cancelled immediately and still charged
Cancelled immediately after I found out they charge for every single thing. Still charged me and disputed it with my bank. Luckilyy bank disputed it. MusicGen sent me an email after the dispute giving me the option to leave a review and so I tried to and it wouldnât let me lol. Terrible company. Donât fall for it.
2026幎4æ3æ¥
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Musicgen ããã®åç
Hello! If you're being charged, it means your subscription hasn't been cancelled through the payment system you used to pay. Use the Subscription Management feature in the app. If you're still experiencing the same issue, please contact our technical support at support@aimusic.zendesk.com, and we will help you cancel your subscription.
The same has happened to me which a lotâŠ
The same has happened to me which a lot of people seem to be saying, they took two amounts out of my bank. I cancelled the subscription and now they have taken another one of nearly £20. Luckily my bank have said that they are going to refund it and they have blocked any future payments that they try to take avoid. I'm very surprised tiktok even allows this platform on their site
2026幎4æ4æ¥
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Musicgen ããã®åç
Hello! If you're being charged, it means your subscription hasn't been cancelled through the payment system you used to pay. Use the Subscription Management feature in the app. If you're still experiencing the same issue, please contact our technical support at support@aimusic.zendesk.com, and we will help you cancel your subscription.
Total scam
Total scam. They keep taking unauthorised payments from your credit card. Avoid at all cost.
2026幎3æ14æ¥
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Musicgen ããã®åç
Hi! Weâd like to clarify that we do not use any fraudulent practices. Payments are only charged if a subscription is confirmed through your account. You can contact our support team at support@aimusic.zendesk.com to look into this in more detail and get assistance.
Fraude cq Oplichting.? Heldere uitleg van MUSICGEN.SP zeer gewenst.!
Ok. Om deze app te proberen trachtte ik de site en de mogelijkheden voor slechts enkele minuten. Juist omdat ik het wel erg moeilijk vond besliste ik direct dat deze app niet echt mijn ding zou worden.
Ik heb de App dan ook direct verwijderd van mijn mobile phone.
In eerste instantie betaalde ik voor de try-out 14,95 wat ik eigenlijk wel ok vond.! Slechts éénmaal.
Paar dagen later echter zag ik op mijn creditcard een reservering van 29,98 us dollar. Dit heb ik nooit toegestaan cq gewild.!
Vanochtend tracht ik contact te krijgen met MUSICGEN.SP en wat ik ook doe ik krijg geen contact om een nooit afgesloten abonnement te stoppen.
Rest mij om dit hier weer te geven en te waarschuwen voor MUSICGEN.SP.
2026幎3æ1æ¥
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Musicgen ããã®åç
Hello! Payment is processed automatically unless you cancel your subscription before the end of the trial period. Please use the Manage Subscription feature in the app. You can find this option by clicking the gear icon in the lower right corner of the app. Each subscription type has instructions for canceling your subscription.
If you continue to experience the same issue, please contact our technical support at support@aimusic.zendesk.com, and we'll track your subscriptions.
They signed me up on my credit cardâŠ
They signed me up on my credit card without me knowing
They are taking money out my account every month , bank is waiting for this one to go in pending and then they will act
I canât get any info on this company
2026幎2æ23æ¥
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Musicgen ããã®åç
Hello! Subscription fees are charged only after you confirm your purchase.
Payment is automatic unless you cancel your subscription before the end of the trial period. Please use the Manage Subscription feature in the app. You can find this option by clicking the gear icon in the lower right corner of the app. Each subscription type has instructions for canceling your subscription.
If you continue to experience the same issue, please contact our technical support at support@aimusic.zendesk.com, and we'll track your subscriptions.
I am trying to cancel......this is anâŠ
I am trying to cancel......this is an awful scam! They are too shady! Will never do this again. Will contact bank and have them totally blocked going forward. BEWARE of this company
2026幎1æ1æ¥
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Musicgen ããã®åç
Hello! If you're being charged, it means your subscription hasn't been cancelled through the payment system you used to pay. Use the Subscription Management feature in the app. If you're still experiencing the same issue, please contact our technical support at support@aimusic.zendesk.com, and we will help you cancel your subscription.
A total scam
A total scam, trying to cancel us like jumping through hoops. I cancelled last week and now another more expensive subscription has suddenly appeared and taken an even bigger amount from my bank. Crooks. STAY AWAY IF YOU DONT WANT FLEECED
2026幎3æ19æ¥
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Musicgen ããã®åç
Hello! Payment is processed automatically unless you cancel your subscription before the end of the trial period. Please use the Manage Subscription feature in the app. You can find this option by clicking the gear icon in the lower right corner of the app. Each subscription type has instructions for canceling your subscription.
If you continue to experience the same issue, please contact our technical support at support@aimusic.zendesk.com, and we'll track your subscriptions.
Like the others here SCAM
Like the others here, money keeps disappearing from my bank account without any reason whyâŠâŠ CANCELLED ImmediatelyâŠâŠ Bank is looking into them nowâŠâŠ Had amounts like $6.00 here, $43.00 here another small amount here taken from meâŠ..
2026幎3æ11æ¥
èªçºçãªã¬ãã¥ãŒ
Musicgen ããã®åç
Hello! If you're being charged, it means your subscription hasn't been cancelled through the payment system you used to pay. Use the Subscription Management feature in the app. If you're still experiencing the same issue, please contact our technical support at support@aimusic.zendesk.com, and we will help you cancel your subscription.
Not good
Not good, I never using this and I have been trying to cancel it but never work. I need to cancel it and refunding please. This is very bad service so stressful because it takes money from my bank account 3-4 time a month. Very bad ð
2026幎3æ10æ¥
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Musicgen ããã®åç
Hello! Payment is processed automatically unless you cancel your subscription before the end of the trial period. Please use the Manage Subscription feature in the app. You can find this option by clicking the gear icon in the lower right corner of the app. Each subscription type has instructions for canceling your subscription.
If you continue to experience the same issue, please contact our technical support at support@photica.zendesk.com, and we'll track your subscriptions.
Me di de baja y me han cobrado este mesâŠ
Me di de baja y me han cobrado este mes dos cuotas de 25.91 y 13.92 hagan el favor de regularizar la situación mi nombre Leonor ureña uceda o tendré que hacer la denuncia oportuna
2026幎3æ6æ¥
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Musicgen ããã®åç
Hello! Payment is processed automatically unless you cancel your subscription before the end of the trial period. Please use the Manage Subscription feature in the app. You can find this option by clicking the gear icon in the lower right corner of the app. Each subscription type has instructions for canceling your subscription.
If you continue to experience the same issue, please contact our technical support at support@aimusic.zendesk.com, and we'll track your subscriptions.
scam of the yearâŠ
no contact and still taking mony from my acc without my concent tryed to cancell but can not get on to the web site big scam
2026幎2æ2æ¥
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Musicgen ããã®åç
Hello! Payment is processed automatically unless you cancel your subscription before the end of the trial period. Please use the Manage Subscription feature in the app. You can find this option by clicking the gear icon in the lower right corner of the app. Each subscription type has instructions for canceling your subscription.
If you continue to experience the same issue, please contact our technical support at support@aimusic.zendesk.com, and we'll track your subscriptions.
FRAUDULENT SCAMERS
FRAUDULENT SCAMERS! paid once - got nothing, then 2 more unauthorised deductions from my bank account.
2026幎3æ1æ¥
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Musicgen ããã®åç
We're very sorry you didn't like our app. We have tens of thousands of satisfied users. Use the Subscription Management feature within the app. You can find this option by clicking the gear icon in the upper-right corner of the app. Each subscription type has instructions for canceling it.
You can also follow the direct link in the email you received when you purchased the subscription. Please check your spam for this email.
This this is nothing but a scam
This is nothing but a scam.
My bank contacted me to advise me of this. Yes I did ask for a free trial, then emailed to cancel it. Now, 2 months later they try and charge my card $43.
I have asked my bank to report it as fraud to the Australian Federal Police.
My bank has put them on the banned list so that I will not be scammed by these people, EVER.
2026幎2æ28æ¥
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Musicgen ããã®åç
Hello! We'd like to clarify that we don't use any fraudulent schemes. Before purchasing a subscription, we indicate how much in-app currency will be provided with the subscription. Different effects have their own generation costs. It's also worth noting that we don't offer a free trial.
If you're being charged, it means your subscription hasn't been cancelled through the payment system you used to pay. Use the Subscription Management feature in the app. You can find this option by clicking the gear icon in the right-hand corner of the app. Each subscription type has instructions you can follow to cancel your subscription.
If you're still experiencing the same issue, please contact our technical support at support@aimusic.zendesk.com, and we'll track down your subscriptions.
What in the world is going on here atâŠ
What in the world is going on here at MusicGen SP??? I canceled this app within a few minutes of downloading, and they continue to charge me. $6, $29.98, $29.98 again. Via email they say they have FINALLY canceled the subscription, but can't really verify those charges were ever made. I can, and sent them THEIR transaction codes that came with the three charges. Avoid these clowns. The app wasn't even good and tried to instantly upcharge me. Ridiculous.
2026幎2æ17æ¥
èªçºçãªã¬ãã¥ãŒ
Musicgen ããã®åç
Hello! We'd like to clarify that we don't use any fraudulent schemes. Before purchasing a subscription, we indicate how much in-app currency will be provided with the subscription. Different effects have their own generation costs. According to the subscription terms, payment automatically renews unless cancelled before the end of the period.
Regarding financial information, we don't track payments; this is handled by the payment system you used to pay for your subscription.
They take your money and do not giveâŠ
They take your money and do not give you a video. The video is supposed to be for a seven day trial, but they donât give you the video you created, they give you a bunch of excuses when you write to Customer Service, and they also donât give you a refund. So itâs a scam.
2026幎2æ13æ¥
èªçºçãªã¬ãã¥ãŒ
Musicgen ããã®åç
Hello! We are sorry to hear that you are not satisfied with our app. Have you contacted support@aimusic.zendesk.com to report your issues? It usually takes a few days to process requests, but we always respond to your inquiries.
Charged for a subscription I didnâtâŠ
Charged for a subscription I didnât authorise. Emailed company but they said
âWe donât refundâ I hadnât downloaded their App and the company didnât show up on my emails or my subscriptions through PayPal and Apple Pay. Luckily my Bank investigated it and they have refunded me which Iâm happy about.
2026幎2æ7æ¥
èªçºçãªã¬ãã¥ãŒ
Musicgen ããã®åç
Hi! Weâd like to clarify that we do not use any fraudulent practices. Payments are only charged if a subscription is confirmed through your account. You can contact our support team at support@aimusic.zendesk.com to look into this in more detail and get assistance.
Musicgen ããã®åç
Hello! Please clarify your feedback so we can improve your experience.
This app is a game-changer for myâŠ
This app is a game-changer for my YouTube channel! I needed bespoke background music that felt fresh, not generic stock tunes. I just input the emotionâ"tense build-up, synthwave feel"âand AI Music delivered a perfect, custom track every time. It saves me so much time and makes my content stand out. Worth every penny for creators! ð¯
2025幎10æ3æ¥
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Musicgen ããã®åç
Wow! Thank you for your feedback. Weâre thrilled and inspired that you liked it. ð¶
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