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Muziker レビュヌ 

547
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TrustScore 5段階評䟡の4.5

4.4

楜噚店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち4の評䟡

Fast delivery, however delivery to the UK was very expensive at nearly £25. The shaman ritual drum is okay. However I’m not entirely happy with the quality. It is bespoke in some ways, imperfec... もっず芋る

5぀星のうち5の評䟡

I wanted some silk paints I could not buy locally here in the UK so had them shipped by this company, they've made everything very simple. I am grateful they dispatch to the UK and I can buy exactly w... もっず芋る

5぀星のうち4の評䟡

My overall experience was great, the website easy to use, my order quick to complete. Your help desk and assistance is also top notch. The only part that frustrates me and deducts from a perfec... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Great price, well packaged bass that was out of stock everywhere else. Delivery from Slovakia to Scotland in under 6 working days (9 days in total), just 1 day later than quoted but that was due t... もっず芋る

䌁業が回答したした

䌁業情報

  1. 楜噚店
  2. DJ 機材店
  3. 電子機噚店
  4. レコヌディング スタゞオ
  5. 楜譜店
  6. 家庭甚オヌディオ機噚店

圓該䌁業による蚘述

A reliable European e-shop with over 25 years of history and showrooms in the Czech Republic and Slovakia, specializing in musical instruments, LPs, audio equipment, DJ equipment, and music accessories. A socially responsible company with respect for the planet and the goal of constantly improving its services.

Experience music in all its facets

圓該䌁業による蚘述

Guitars, drums, keyboards, studio and audio equipment, LPs & merch
Muziker supplies top-quality equipment for musicians, producers, DJs, vinyl fans, and audio-video freaks.

Shop with confidence at Muziker

Easy returns, own service center and professional support

Easy returns, own service center and professional support
Enjoy hassle-free returns, dedicated in-house servicing, and professional customer support. Now available in your local language.

連絡先

Promotion box for Muziker

Muziker is a major e-commerce player

We deliver instruments & music accessories to 35 European countries

4.4

優良

TrustScore 5段階評䟡の4.5

547件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 100に回答しおいたす

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.4

すべおのレビュヌ

(547)

過去12か月のレビュヌ数: 51件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち3の評䟡

Clubs are good and sold at good price

Clubs are good and sold at good price. However a nightmare experience with their courier ups as 4 times I was given a time and finally arrived 5 days after the original and after numerous live chats and phone calls
..muzikers customer service was unhelpful just saying they will arrive ???? I took two days off work to sign for and so the clubs cost me way more in the end than if I had purchased locally
.never again

2024幎7月17日
自発的なレビュヌ
Muziker ロゎ

Muziker からの回答

Dear customer,
Thank you for your review that you've shared. We always try to improve our services, it wouldn't be possible without feedback from our customers. The dates we share are our best estimates to help you plan ahead. While we partner with reliable carriers, the actual delivery timeline can sometimes vary due to factors beyond our control. We’re here to support you every step of the way and appreciate your understanding and flexibility.
Kind regards,
Dorota
Muziker

5぀星のうち1の評䟡

I have not even received my parcel

I have not even received my parcel, and it was signed by a stranger who is neither from the reception of my flat nor anyone I know. I reported this situation but nothing really happens till now. I lost over 900 pond and not be treated with any care.

2024幎7月2日
Muziker ロゎ

Muziker からの回答

Dear Ruixuan,
We're really sorry for the difficulties that you've experienced with your order. Our logistics department has started immediately the claim process with courier company. And your issue is being looked after since you have officially claimed it with us.
As soon as we hear back from UPS, we’ll be sure to keep you informed within the next few working days.
Thank you for your patience and unerstanding.
Kind regards,
Dorota
Muziker

5぀星のうち5の評䟡

Pleased with my new violin bow

Pleased with my new violin bow, and good range of strings. Item well packaged and quicker delivery than expected.

2024幎6月28日
自発的なレビュヌ
Muziker ロゎ

Muziker からの回答

Dear Edward,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker

5぀星のうち5の評䟡

Software purchase

I am in the UK. Bought some Strymon software and it was a great price, better than elsewhere by quite a margin.
The download process was quite straightforward, despite having to go to a different (the manufacturers) website for it and there being a different name for the codes involved. But overall very happy with the experience.

2024幎6月17日
Muziker ロゎ

Muziker からの回答

Dear Alan,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Dorota
Muziker

5぀星のうち5の評䟡

Very straightforward

Very straightforward, and a keen price for the download

2024幎6月12日
自発的なレビュヌ
Muziker ロゎ

Muziker からの回答

Dear Andrew,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker

5぀星のうち5の評䟡

Great price and fast delivery

Great price and fast delivery - recommended

2024幎6月9日
Muziker ロゎ

Muziker からの回答

Hello Paul,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker

5぀星のうち3の評䟡

The offshore trousers are awesome, postage service rubbish

The offshore trousers are awesome, however UPS delivery was rubbish. Address wasn't recognised by UPS. Changed delivery to a delivery point. They failed to deliver there twice. Finally arrived 3 weeks later, at the original delivery address, and after multiple calls to UPS.

However, once again, the HH offshores are ace. Quality production. Thank you Muziker for supplying them.

2024幎5月26日
Muziker ロゎ

Muziker からの回答

Hello Adam,
Thank you for your review that you've shared. We always try to improve our services, it wouldn't be possible without feedback from our customers.
Unfortunately, since we fully depend on the courier who delivers the order to you, we are not able to speed up delivery. We apologize for the inconvenience caused.
We are glad you are happy with our product and hoping you will enjoy you sailing pants :)
Kind regards,
Dorota
Muziker

5぀星のうち5の評䟡

Excellent Customer Service,

Excellent Customer Service,
Great Product, and fast efficient delivery

2024幎5月27日
Muziker ロゎ

Muziker からの回答

Hello Christopher,
Thanks for sharing your positive experience with other customers.
Shall the new product serve you well :)
Kind regards,
Dorota
Muziker

5぀星のうち1の評䟡

postage charge too high

Disappointed at the postage charge (more than the items I purchased!)

2024幎5月24日
Muziker ロゎ

Muziker からの回答

Dear Martin,
Thank you for your review that you've shared. We always try to improve our services, it wouldn't be possible without feedback from our customers.
The shipping fee to UK is such high due to fact, that we ship from warehouses based in Slovakia, EU, since UK is not part of the EU, there is tax and custom charges included in shipping cost. Once you receive the package in UK you are not paying anything on top of already amount paid.
Thank you for understanding.
Kind regards,
Dorota
Muziker

5぀星のうち5の評䟡

Prompt reliable delivery.

Had trouble sourcing my item from other retailers but Muziker had it in stock & use a good courier service in UPS so I was happy to order from them. The order even arrived a day earlier than estimated.

2024幎5月22日
Muziker ロゎ

Muziker からの回答

Hello Eddie,
Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer.
Kind regards,
Dorota
Muziker

5぀星のうち5の評䟡

Great communication from Muziker

Great communication from Muziker! Delivery was swift and I am very happy with how everything was packaged.
Also very happy with my new music equipment. Would recommend to friends and family.

2024幎5月22日
Muziker ロゎ

Muziker からの回答

Hello Francis,
Thank you for your rating and recommendation. We'll gladly help you out next time as well :)
Kind regards,
Dorota
Muziker

5぀星のうち1の評䟡

Terrible .

Terrible. I ordered a £2.19 guitar hook, and then £24.90 was charged for postage. Once I spotted this rip off I tried to cancel the order. Sadly they said not possible, just refuse delivery when it arrives!! This way I would get a refund for the goods £2.19 , but not the £24.90 postage. Ridiculous , rip off company, do not use Muziker, ever.

2024幎5月20日
Muziker ロゎ

Muziker からの回答

Dear Adrian,
We're really sorry that we weren't able to fulfil your expectations. Please accept our apology. At the same time, we're glad that you shared your opinion. We are not able to cancel the order once it is already dispatched from the warehouse, the only way is to refuse delivery from the courier and they will send the package back to our warehouse as refused shipment. Then full amount is refunded to our customers. The shipping fee to UK is such high due to fact, that we ship from warehouses based in Slovakia, EU, since UK is not part of the EU, there is tax and custom charges included in shipping cost.
Thank you for understanding.
Kind regards,
Dorota
Muziker

5぀星のうち5の評䟡

Excellent customer service

The mark of a good company is how well they handle problems. I bought a very expensive 2nd hand trolley. It had a fault, but Muziker claims and customer service was brilliant. Took it back full refund and now have another in its place.
Very impressed.

2024幎5月20日
Muziker ロゎ

Muziker からの回答

Hello Ian,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker

5぀星のうち4の評䟡

Good company.

I'm very happy with delivery and all products package very good.

2024幎5月28日
Muziker ロゎ

Muziker からの回答

Hello Antra,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker

5぀星のうち5の評䟡

Successful purchase

I purchased a software license from Muziker. The product was in a sale, and the price was good. It took a couple of minutes for the license key to become available, but everything worked smoothly.

2024幎5月15日
Muziker ロゎ

Muziker からの回答

Hello David,
Thank you for your rating and recommendation. We'll gladly help you out next time as well :)
Kind regards,
Dorota
Muziker

5぀星のうち5の評䟡

Clear descriptions, speedy dispatch and information on progress.

My order was dispatched speedily and I was kept informed at every stage. A very efficient and satisfactory service. The website gave a very clear description of the article. I would definitely use this company again.

2024幎5月13日
Muziker ロゎ

Muziker からの回答

Hello Judith,
Thank you for finding time to write this feedback. We're happy that everything went according to your expectations and we wish you a great day.
Kind regards,
Dorota
Muziker

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