Worst experience ever. No respect for customers.
The guy who submitted the 5-star review below me regarding Ronaldo and Roberto Carlos is a bold-faced liar and Iâm assuming works for MVPs.com
The event was not well organized under any circumstances. The event was scheduled to start at 5pm. A few days before that they changed it 6:30. On the day of, I arrived at the venue at 6:15 and we queued on the sidewalk. The two signers did not bother to show up until 8:15-8:30. After another hour I got inside and they decided to take a break.
The staff were blatantly unprofessional and rude. One nasty woman was speaking down to us the entire time and acted as though she owned the New York City sidewalk we were lined up on. One other guy was being aggressive with another guest towards the front of the line.
The signers did not take their time at all with the customers, all of whom paid $1000+ to attend and expected a quality experience. We spent maybe 5-10 seconds with each guest, during which time Roberto Carlos defaced my item by scribbling in sharpie in 4 different places, Ronaldo then bent my item (probably unintentionally in fairness). Neither of the signers obliged my request to use the pen I brought with me, just a cheap sharpie. We had to navigate 5 or 6 people standing in one small area two of whom we gave our phones to so they could take a few bad pictures of us looking away from the camera. Then they pushed us out of the area and into the main part of the venue where we were promptly told to leave because âthe restaurant did not want us there.â
This is how this company treats paying customers. Terrible organization, no respect for you as a customer and even less respect and consideration for your time. For $1000 (many paid much more) we should have at least been shown a quality experience and received quality items back. My items are garbage now and I have no desire to keep them, much less display them.
Worst experience of any promoter Iâve ever dealt with and I can safely say Iâll never purchase from this joke of a company ever again.








