Ordered on the 10th via their Tik tok shop and was told I would receive by the 17th. Still no sign of my order and the customer service is sorely lacking!!! UPDATED Have changed from one star to... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå 容ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ã確èªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ã確èªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
ã¬ãã¥ã¢ãŒã®ã³ã¡ã³ããèŠãŠã¿ãŸããã
I use the little patches often and I found that maybe it was just this package, the glue or whatever it is was all over my face. It failed to draw anything out and I had to scrub my face multiple tim... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
Absolutely love all of the face masks. Leave me with glowing skin. Been using 7th heaven for years now! Vegan/ vegetarian and cruelty free too which is so important to me. Thank you.
Lovely to have a vegan and cruelty free beauty company selling genuinely good products. Easy ordering and quick delivery.
äŒæ¥æ å ±
åœè©²äŒæ¥ã«ããèšè¿°
Welcome to 7th Heaven, your trusted experts in beauty and face masks since 1985! ð¿âš As a family-owned, UK-based brand, we've been at the heart of skincare for nearly four decades, bringing high-quality, cruelty-free products to beauty lovers in over 90 countries worldwide. Whether you're looking to hydrate, detox, tackle blemishes, or simply indulge, we have the perfect mask for you â all crafted with ethical, vegan, and vegetarian-friendly formulations, free from hidden nasties. Weâre proud pioneers of cruelty-free beauty, backed by Cruelty-Free International, PETA, and the Vegetarian Society. Our mission? To help you glow at every stage of life, with a touch of fun, a dash of the unexpected, and a whole lot of skin-loving goodness! ð Join us on our journey to make the world a happier, healthier place â for both humans and animals. ðð°âš #GlowWith7thHeaven
é£çµ¡å
Montagne Jeunesse (International) Ltd, Registered Office: The Green Barn, Astral Court, Baglan Moors Energy Park, Wales, , SA12 7AX, PORT TALBOT, è±åœ
- Customerservice@7thheaven.com
- my7thheaven.com
4.1
ã»ãŒæºè¶³
21件ã®ã¬ãã¥ãŒ
ãã¬ãã£ããªã¬ãã¥ãŒã® 50ïŒ ã«åçããŠããŸã
éåžž2é±é以å ã«åç
ãã®äŒæ¥ã®Trustpilot å©çšæ¹æ³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
ãã®äŒæ¥ãé²èŠ§ãã人ã¯ã以äžã®äŒæ¥ãé²èŠ§ããŠããŸãã
It left bruises on my face.
It left bruises on my face..
I used the charcoal pore refine peel off mask with my partner and after waiting 25 mins to peel it off the pain was so bad peeling the edges off I had to wash it off and after washing it all off bruises appeared all around. Same happened to my partner.
2026幎5æ15æ¥
èªçºçãªã¬ãã¥ãŒ
Lovely to have a vegan and cruelty freeâŠ
Lovely to have a vegan and cruelty free beauty company selling genuinely good products.
Easy ordering and quick delivery.
2026幎4æ28æ¥
Amazing and cruelty free
Absolutely love all of the face masks. Leave me with glowing skin. Been using 7th heaven for years now! Vegan/ vegetarian and cruelty free too which is so important to me. Thank you.
2026幎4æ13æ¥
N/A............
2026幎3æ30æ¥
7th Heaven ããã®åç
Hi there,
Thank you so much for the lovely feedback - weâre really pleased to hear youâre enjoying the products, pricing, and fast delivery. It means a lot to us!
Thanks again for taking the time to leave a review ð
The glue was all over my face!!
I use the little patches often and I found that maybe it was just this package, the glue or whatever it is was all over my face. It failed to draw anything out and I had to scrub my face multiple times to get the glue off. I normally use different ones and wanted to give these a try. Maybe this was a bad batch bc I don't see anybody else saying anything about the glue.
2026幎1æ26æ¥
èªçºçãªã¬ãã¥ãŒ
7th Heaven ããã®åç
Hi there,
Thank you for sharing your experience - weâre really sorry to hear this and appreciate you flagging it. That certainly doesnât sound like the experience weâd want anyone to have, especially if youâve used similar patches successfully before.
This isnât something we commonly see reported, so itâs possible this could be an isolated issue with that particular pack. Our customer service team cservices@montagnejeunesse.com - has been made aware of this case and would really like to look into it further.
At the moment, we havenât been able to locate an order using the name or email linked to this review, so if youâre able to email us with a few more details (such as your order number, the email used at checkout, or where the product was purchased), weâd be more than happy to investigate and help resolve this for you.
We genuinely appreciate you giving the product a try and hope we can make this right.
Thanks,
7th Heaven
7th Heaven ããã®åç
Thank you Emma for sharing your positive experience!
7th Heaven Team
No1 for a luxurious pamper
I only use heat mask and over the years 7th Heaven are the only company that does decent masks at ridiculously low prices unlike others who's prices are extremely overpriced.
My wonderful wife loves all their products.
2025幎10æ15æ¥
7th Heaven ããã®åç
Hi David!
We are glad we are able to help you with your heat masks & that your wife is loving our products. Thank you for taking the time to leave this review - I means a lot to us at 7th Heaven.
No order and no refund as yet!
Ordered on the 10th via their Tik tok shop and was told I would receive by the 17th. Still no sign of my order and the customer service is sorely lacking!!!
UPDATED
Have changed from one star to four as Hannah in customer service was actually brilliant and sorted everything out for me eventually. Still only four stars as never should have taken so long .
2025幎10æ22æ¥
èªçºçãªã¬ãã¥ãŒ
7th Heaven ããã®åç
Hi Nicki,
I am glad Hannah was able to help! Any further issues please reach out & one of our team will be happy to help.
Kindest,
7th Heaven Team!
Lovely packaging, free gifts, and great masks!
Very happy with my experience with 7th Heaven. My order arrived in really lovely packaging, and I was pleasantly surprised to receive a pretty little compact mirror for free with my purchase, as well as the extra birthday cake peel off mask for free too! Will definitely order again and would recommend to others.
2025幎10æ15æ¥
7th Heaven ããã®åç
Hey Julie!
Thank you for such a great review, glad to read about your positive experience.
7th Heaven Team
Fantastic service and the products areâŠ
Fantastic service and the products are amazing and fabulous value.
2025幎10æ15æ¥
7th Heaven ããã®åç
Hey Donna
Thank you for taking the time to write this review - we appreciate it! Glad to hear you enjoyed the service & the products.
7th Heaven Team!
I love these face masks
I love these face masks. This is the only company I will ever buy my face masks from. They smell amazing and leave me with perfect glowing skin. I never come out in breakouts or have a reaction to their masks. They are the best.
2025幎6æ13æ¥
7th Heaven ããã®åç
Hi Sarah, thank you so much for such a glowing review.
Weâre thrilled to hear our masks are delivering consistent results for you -especially glowing skin with no irritation. Your loyalty truly means everything to us. Thanks for choosing us as your go-to ð
My go to face mask brand that I useâŠ
My go to face mask brand that I use every week! Such lovely scented face masks that leave my skin looking radient and fresh every time.
2025幎7æ27æ¥
èªçºçãªã¬ãã¥ãŒ
7th Heaven ããã®åç
Hi Amy, thanks for sharing!
We love that our masks are part of your weekly routine - glowing, fresh skin is exactly what we aim for. We really appreciate your support
The website was very easy to use myâŠ
The website was very easy to use my order arrived packaged very well will be ordering again Thankyou
2025幎7æ3æ¥
7th Heaven ããã®åç
Hi Gina, thanks so much for your feedback!
Great to hear everything arrived safely and that you had a smooth experience - weâll see you again soon ð
7th Heaven ããã®åç
Hi Mrs K Andrew, thanks so much for your review!
Reliable delivery and secure packaging are really important to us - weâre glad everything arrived safely âš
I love 7th heaven products
I love 7th heaven products! I have sensitive skin so have to be mindful what products I use, these work for me.
2025幎6æ9æ¥
7th Heaven ããã®åç
Hi Liz, thank you so much for your lovely review âš
Weâre really pleased to hear our products work well for your sensitive skin - thatâs incredibly important to us. Thanks for trusting us with your skincare ð
Super fast delivery
Super fast delivery. I've always loved 7th heaven masks, the new range is excellent and my daughter loves the animal face masks.
2025幎5æ22æ¥
7th Heaven ããã®åç
Hi Aubrey, thank you so much for your review âš
Weâre delighted to hear your order arrived quickly, that youâre enjoying the new range, and that the animal masks are a hit with your daughter. Thanks for choosing 7th Heaven ð
Trustpilot ãšã¯ã¹ããªãšã³ã¹
Trsutpilot ã®ã¬ãã¥ãŒã¯èª°ã§ãæžãããšãã§ããŸããã¬ãã¥ãŒãæžãã人ã«ã¯èªåã®æžããã¬ãã¥ãŒããã€ã§ãç·šéãããåé€ãããããæš©éãããããããã®ã¬ãã¥ãŒã¯ã¢ã«ãŠã³ããã¢ã¯ãã£ãã§ããéã衚瀺ãããŸãã
äŒæ¥ã¯ãèªåæåŸ
ãä»ããŠã¬ãã¥ãŒãäŸé Œããããšãã§ããŸãããã®æ¹æ³ã§åŸãããã¬ãã¥ãŒã¯ãæ¬ç©ã®çµéšã«åºã¥ãããã®ã§ããã確èªæžã¿ã®ã©ãã«ãä»äžãããŸãã
ä»ã®çš®é¡ã®ã¬ãã¥ãŒã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
ãã©ãããã©ãŒã ä¿è·ã®ãããå°éããŒã ãšé«åºŠãªãã¯ãããžãŒãé§äœ¿ããŠããŸããåœã¬ãã¥ãŒãšã®éãã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
Trustpilot ã«ãããã¬ãã¥ãŒ ããã»ã¹ã®è©³çŽ°ã«ã€ããŠã¯ãã¡ããã芧ãã ããã
ããã¬ãã¥ãŒãæžãããã®8ã€ã®ãã³ããã芧ãã ããã
確èªãè¡ãããšã§ãTrustpilot ã«æçš¿ãããã¬ãã¥ãŒã [LINK-BEGIN-PEOPLE]å®åšã®äººç©[LINK-END-PEOPLE] ã«ãã£ãŠæžããããã®ã§ããããšã®ä¿èšŒã«ã€ãªãããŸãã
ã¬ãã¥ãŒã«å¯ŸããŠã€ã³ã»ã³ãã£ããæäŸããããéžæçã«ã¬ãã¥ãŒãäŸé Œãããããããšã¯ãTrustScore ã«ãã€ã¢ã¹ãçãå¯èœæ§ããããŸãããã㯠åœç€Ÿã®ã¬ã€ãã©ã€ã³ã«åããŸãã