Communication was great, and the folks doing the work were really good and quick. I had some concern going online for this kind of work, hiring painters, but Adam was great to use. Will try again on m... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent service, the job was finished on time according to what was agreed . The painters left the place tidy and clean before leaving
企業が回答しました
THIS COMPANY IS A SHAMBLES! THE TRADE WORKERS ARE UNDERPAID, WHICH IMPACTS QUALITY OF WORK. THE PROMISE FROM THEM IS NO PAYMENT UNTIL SATISFACTION WHICH MEANS THINGS CAN GET FABRICATED IN ORDER TO REC... もっと見る
企業が回答しました
Used Adam when we moved into our new house. The painter arrived early and had our kitchen and living room done (with 2 coats) by 2pm. Really pleasant to deal with and would use again in a heartbeat.
企業が回答しました
企業情報
当該企業による記述
Adam (myadam.pro) is a managed home services marketplace operating in the UK, Ireland, Czech Republic and Slovakia. We connect homeowners and landlords with verified, rated tradespeople for interior and exterior work — with guaranteed quality and no upfront payment required. Painting & Decorating: Interior painting, exterior painting and facade rendering, wallpapering and decorative finishes for apartments, houses, and commercial properties. Electrical Work: Socket and switch installation, full electrical wiring and rewiring, smart home electrics, fuse board upgrades, and electrical inspection certificates for residential and commercial properties. Flooring: Supply and installation of vinyl, laminate, hardwood, and carpet flooring. Parquet sanding, restoration, and refinishing for all floor types. Renovation & Construction: Full apartment and bathroom renovations, partition wall construction and demolition, tiling and cladding, plasterboard (drywall) installation, and general building works. Every job is covered by the Adam Guarantee — you only pay once the work is complete and you confirm you're satisfied. No hidden fees, no surprise invoices. Trusted by over 30,000 customers across the UK, Ireland, Czech Republic and Slovakia. All tradespeople are background-checked, rated after every job, and held to a consistent quality standard regardless of location. Book online in minutes. Price confirmed upfront. Tradesperson assigned within 24 hours. Available locations: UK: Belfast, Birmingham, Bradford, Bristol, Cardiff, Edinburgh, Glasgow, Leeds, Leicester, Liverpool, London, Manchester, Newcastle, Nottingham. Ireland: Cork, Drogheda, Dublin, Dundalk, Galway. Czech Republic: Brno, České Budějovice, Hradec Králové, Jihlava, Karlovy Vary, Liberec, Olomouc, Ostrava, Pardubice, Plzeň, Praha, Ústí nad Labem, Zlín. Slovensko: Banská Bystrica, Bratislava, Košice, Nitra, Prešov, Trenčín, Trnava, Žilina.
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4.1
ほぼ満足
1111件のレビュー
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この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 86％に回答しています
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この企業のTrustpilot 利用方法
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この企業を閲覧した人は、以下の企業も閲覧しています。
Muito satisfeito como todo o processo…
Muito satisfeito como todo o processo foi feito e acompanhado por parte da Adam. Muito contente com o trabalho realizado pelo Mateus. Horários, prazos cumpridos. Explicações e esclarecimentos de dúvidas sempre presentes. Aconselho a Adam e o Mateus.
2025年9月26日
自発的なレビュー
Adam からの回答
Caro Francisco,
Muito obrigada pelo seu excelente comentário! Ficamos muito felizes em saber que todo o processo correu bem e que ficou satisfeito tanto com o acompanhamento da Adam como com o trabalho realizado pelo Mateus.
É ótimo saber que os prazos foram cumpridos, que o trabalho correspondeu às suas expectativas e que recebeu toda a atenção e esclarecimento necessários.
Agradecemos de coração a sua recomendação e esperamos poder ajudá-lo novamente num futuro projeto.
Com os melhores cumprimentos,
A equipa da Adam
Avoid at all costs!
Avoid at all costs!! They will mislead you on the price and they don't show off!!
2025年9月14日
自発的なレビュー
Adam からの回答
Dear Claud,
We’re very sorry to hear about your experience. This is not the impression we want to leave, and we fully understand your frustration regarding pricing and communication.
At Adam, transparency is one of our key values — the prices shown are based on clear estimates and should always be discussed and confirmed before any work begins. We’d like to review what happened in your case to ensure everything is properly addressed.
Please reach out to us by email so we can look into this further and make sure situations like this are avoided in the future.
Kind regards,
The Adam Team
I recently had my extension tiled
I recently had my extension tiled . It was completed in one day . Very professional job . Very respectful. Cost was competitive had a previous quote which was a lot more expensive I would certainly use the company in the future. Nice touch that that company followed on the job.
2025年9月5日
自発的なレビュー
Adam からの回答
Dear Mary,
Thank you so much for your lovely review! We’re really happy to hear that you were pleased with the quality of the tiling work and the professionalism of our partner.
It’s great to know that the job was completed efficiently and at a fair price, and that you appreciated our follow-up — we always want to make sure everything goes smoothly from start to finish.
We truly appreciate your trust and look forward to helping you again in the future.
Warm regards,
The Adam Team
Excellent service from start to finish
Excellent service, Ali painted my kitchen & extension to a really high standard, the price was fair- he was a pleasure to deal with, was punctual- respectful of my home and left the place spotless
2025年8月14日
自発的なレビュー
Adam からの回答
Dear Barry,
Thank you so much for your kind review! We’re delighted to hear that you were happy with both the quality of the work and the service you received.
It’s great to know that Ali did such an excellent job and made the whole process smooth and pleasant for you. We truly appreciate your trust and the time you took to share your experience.
We’ll be sure to pass on your kind words to Ali and look forward to helping you again whenever you need us in the future.
Warm regards,
The Adam Team
I have had an awful experience with…
I have had an awful experience with Flooring by PainterAdam. Initially the first contractor did not turn up. The second contractor turned up a day late. There is a human footprint left in the varnishing in addition to clear streaks and gaps around fixtures. I will need to get an entire new company to come and fix the floors. I do not recommend this service.
2025年8月22日
自発的なレビュー
Adam からの回答
We’re truly sorry to hear about your experience with the flooring project. Our team was aware of the situation from the very beginning and stayed in close contact to provide support and find a resolution.
We completely understand how disappointing this must have been.
Following your feedback, we promptly assigned a replacement partner to carry out the corrective work.
Although additional visits were made, the results still did not fully meet your expectations. We then offered to send another verified professional to complete the job, but you preferred to proceed with a different company, a decision we fully respected.
To ensure fairness, you were not charged for the labour, only for the materials already used.
Situations like this are very uncommon, and we’ve since taken additional steps to strengthen our internal processes to ensure we continue working only with trusted professionals who meet our quality and reliability standards.
We appreciate your feedback - it allows us to continue improving and maintaining the quality standards we stand by.
Valoracion del trabajo sin criterio
La web hace una estimación del precio. Se ponen en contacto conmigo y sin ver el trabajo suben el presupuesto 100 euros. Me vuelven a llamar para preguntar si realizan el trabajo y tras explicar lo sucedido me rebajan el presupuesto 130 euros. No me parece serio.
2025年9月4日
自発的なレビュー
Adam からの回答
Estimado Luis,
Gracias por su comentario. Lamentamos que su experiencia con el proceso de precios no haya sido la mejor. Nuestras estimaciones se basan en miles de proyectos anteriores, en los comentarios de los clientes y en un estudio del mercado, para que conozca de antemano el coste aproximado.
En el 98 % de los casos, el precio final no cambia, salvo que en la visita se detecten reparaciones adicionales o trabajos extra. En esos casos, el profesional siempre debe explicar el motivo antes de continuar, para mantener la transparencia.
Agradecemos sinceramente su valoración, ya que nos ayuda a mejorar la comunicación con nuestros clientes en el futuro.
Atentamente,
El equipo de Adam
Very efficient process - Painter was excellent
Very efficient process. Organised the painter to come within a few days and recieved the quote. Dimas who was painting the internals was excellent and very thorough. Would recommend.
2025年8月28日
自発的なレビュー
Adam からの回答
Thank you so much for your wonderful review! We’re really happy to hear that everything went smoothly and that Dimas did such an excellent and thorough job.
It’s great to know that the process was quick and efficient, and that you were happy with both the result and the experience.
We truly appreciate your recommendation and look forward to helping you again in the future.
Warm regards,
The Adam Team
DO NOT USE THIS COMPANY!
DO NOT USE THIS COMPANY!
Painter Adam presents itself as a professional service that connects clients with “trusted” tradespeople. In reality, they take no responsibility whatsoever for the people they send into your home.
They allocated me a painter who ignored the most basic standard when painting fresh plaster: applying a proper mist coat. Instead, he painted directly onto bare plaster with undiluted paint. When I raised serious concerns, he brushed me off with, “I’ve been doing this for 40 years,” as if experience somehow excuses incompetence.
The finish was already flaking within weeks, and the job was sloppy throughout. Brand new sockets, switches, and shutter frames were painted over with no care or even basic masking tape. I sent detailed photos to Painter Adam, and while they acknowledged the work was substandard, they then tried to shift the blame onto the plaster itself, claiming there might be a bonding issue. This is nonsense. The plaster was perfectly smooth and sound, and the only thing coming away from the wall was the poorly applied paint.
Their only proposed “solution” was to send the same painter back, the one who caused all the issues in the first place. Quite how they expect him to retroactively apply a mist coat is beyond me.
Despite all this, they claimed I had a “sole contract” with the painter (something never mentioned until after I raised a complaint) and took no responsibility for the outcome. They have since stopped replying to my emails, yet continue to send final payment notices. The contact number I had for Aruba on the team no longer works.
Using Painter Adam is like playing roulette. You have no idea who you will get, and they take no responsibility when it all goes wrong.
Avoid at all costs.
2025年8月4日
自発的なレビュー
Adam からの回答
We’re very sorry to hear about your experience and we completely understand your frustration.
Adam is a platform that connects homeowners with verified painters and decorators. While the work itself is carried out by independent professionals, our team is always here to help with communication and find a fair resolution if any issues arise.
In your case, our goal was to have the same painter return and fix the areas that didn’t meet expectations — as even experienced professionals can sometimes make mistakes, and we believe they should have the chance to correct them.
We take your feedback seriously and will review the matter internally to ensure it’s properly addressed. Please contact us again on email so we can follow up and make sure the issue is resolved.
Adam Team
La experiencia ha sido realmente…
La experiencia ha sido realmente positiva. Elkin y su equipo han hecho un gran trabajo tanto pintando un piso entero como arreglando un techo deteriorado. Los recomiendo tanto en lo personal como en lo profesional. Si en el futuro tengo que volver a pintar o hacer una reforma volveré a llamarles.
2025年8月26日
自発的なレビュー
Adam からの回答
¡Muchísimas gracias por tu valoración!
Nos alegra saber que tu experiencia con Elkin y su equipo fue tan positiva y que quedaste satisfecho tanto con la pintura como con la reparación del techo.
En Adam seleccionamos cuidadosamente a nuestros profesionales para asegurar siempre calidad y compromiso, así que es un placer saber que cumplimos tus expectativas.
¡Estaremos encantados de ayudarte también con tus futuros proyectos!
Equipo Adam
TIMADORES
Muy mala experiencia. No vinieron cuando dijeron. Pero lo peor es que te dan una presupuesto y te lo suben justo antes de empezar el trabajo. Dejan el trabajo sin terminar y me va a tocar pagar a otro pintor para que aregle la chapuza que dejaron en la habitación. Dicen que volverá el pintor a hacer los remates y luego se niegan a volver si no les pagas más.
Ojalá hubiera leído las reseñas antes.
Por favor, no se fíen de ellos. Son unos timadores.
2025年8月8日
自発的なレビュー
Adam からの回答
Lamentamos sinceramente lo ocurrido. Esta situación está muy lejos del nivel de profesionalidad y transparencia que queremos ofrecer. Entendemos perfectamente la decepción y frustración, sobre todo cuando un proyecto no sale como estaba previsto.
En el 98 % de los casos, el precio se mantiene igual al presupuesto inicial. Si hay algún cambio, siempre debe explicarse y justificarse claramente — por ejemplo, si el estado del espacio es diferente al descrito o si aparecen reparaciones adicionales. Sentimos que en tu caso no se haya comunicado de forma adecuada.
Dejar un trabajo sin terminar no es aceptable, y vamos a revisar internamente lo sucedido para entender qué falló. Por favor, ponte en contacto con nosotros por correo electrónico para que podamos revisar tu caso con más detalle y ver cómo podemos ayudarte a resolverlo.
Pedimos disculpas sinceras por las molestias y agradecemos tu comentario, que nos ayuda a mejorar y evitar que esto vuelva a suceder.
Con aprecio,
El equipo de Adam
Lamentable
Lamentable, nos dieron un montón de presupuestos, un montón de llamadas, fotos y vídeos de la vivienda. Aceptamos el último presupuesto y mañana el pintor empezaba a pintar el piso a las 9 de la mañana, nos acaban de llamar para confirmar que mañana empieza pero que el presupuesto ha cambiado, exactamente me lo suben 1000 euros. Su respuesta que no lo había contrastado el jefe. Un completo engaño, parecía una empresa económica y al final su presupuesto es el más caro que me han dado hasta ahora, que luego tu lo aceptas o no, pero lo que no tolero son los engaños, no hay ninguna seriedad ni tipo de compromiso con esta empresa
2025年8月27日
自発的なレビュー
Adam からの回答
Querida Beatriz,
Lamentamos mucho lo ocurrido y entendemos perfectamente tu frustración — un cambio de precio en el último momento no es algo que queramos que nuestros clientes experimenten.
En el 98 % de los casos, el precio se mantiene exactamente como se ha presupuestado. Sin embargo, en casos puntuales puede cambiar, por ejemplo, si hay más reparaciones de las previstas o si el tamaño o el estado del espacio son diferentes a lo comentado por teléfono o mostrado en las fotos. En esas situaciones, la razón del cambio siempre debe explicarse claramente tanto por el pintor como por el gestor asignado, para que entiendas bien el motivo del ajuste.
En Adam valoramos mucho la transparencia y siempre queremos que nuestros clientes se sientan informados y tratados con justicia. Sentimos que esta no haya sido tu experiencia y revisaremos tu caso para evitar que vuelva a ocurrir.
Con aprecio,
El equipo de Adam
Great experience with Alo and Painter…
We had a great experience with Painter Adam from start to finish. Communication was quick and clear, and they took the time to go through our job in detail and asked great questions in order to make sure our quote was accurate and there wouldn’t be any surprises once we started. Our painter, Alo, was a joy to work with! He was at our house every day for almost two weeks, and his warm personality made it not an intrusive experience and his expert skills turned our drab griege house into a warm cozy home. He gave great advice and was flexible throughout when we needed to add bits or change things - and we’re so happy with the final results. Highly recommend!
2025年8月25日
自発的なレビュー
Adam からの回答
Dear Stephanie,
Thank you so much for your wonderful review! We’re thrilled to hear that everything went smoothly from start to finish and that communication, planning, and the final results all met your expectations.
It’s fantastic to know that Alo made such a great impression, both through his professionalism and personality. We’ll be sure to share your kind words with him!
We truly appreciate your trust and recommendation. It means a lot to our whole team, and we’re so happy your home now feels warm and cozy.
Warm regards,
The Adam Team
Value and a good painter!
I was a little apprehensive about using the service but was really surprised ended up with a great painter, very reasonable pricing and we got luckily with a great painter
2024年9月23日
Adam からの回答
Dear Stephen,
Thank you so much for sharing your experience! We’re really glad to hear that you were pleasantly surprised and happy with both the quality of the work and the price.
It’s great to know your painter did such a good job. We’ll make sure to pass on your kind words.
We truly appreciate your trust and hope to work with you again in the future.
Warm regards,
The Adam Team
I contacted painter Adam
I contacted painter Adam, to decorate practically the whole house, the painter that arrived was called Michael and he was brilliant, the decorating consisted of stripping walls, wallpapering, painting walls, doors and skirting boards and ceilings, it was a lot to do as its a 4 bedroomed house, but I wouldn't have wished for better, and the qoute was good and affordable with no hidden extras, would definitely use again and I have already recommend them.
2025年8月15日
自発的なレビュー
Adam からの回答
Dear Geraldine,
Thank you so much for your wonderful review! We’re really happy to hear that everything went smoothly and that you were pleased with both the quality of the work and the price.
It’s great to know that Michael did such a brilliant job and that you’d recommend us. That means a lot to our whole team.
We truly appreciate your trust and look forward to helping you again whenever you need us in the future.
Warm regards,
The Adam Team
👎 Avoid Painter Adam
👎 Avoid Painter Adam – Tradespeople Beware
I signed up as a tradesman thinking PaintAdam would bring me work—but they take a massive 28% commission off every job. That’s nearly a third of your pay for minimal benefits. There’s no real support, and you’re often left chasing payments or dealing with mess-ups on your own.
I’ve seen multiple complaints from customers too—jobs cancelled at short notice, poor workmanship, and unprofessional behavior. It feels like the company profits off tradespeople without delivering a fair or reliable service.
Tradesmen, unless their model changes, look elsewhere. And customers—be cautious who you hire to avoid unnecessary hassle.
2025年8月7日
自発的なレビュー
Adam からの回答
Dear Mal,
We’re sorry to hear that you feel disappointed with your experience. We appreciate your feedback — it’s important for us to hear directly from our partners so we can continue improving the way we work together.
The service fee we take covers a wide range of tasks that usually take up a lot of a tradesperson’s time but don’t directly generate income — such as finding and securing clients, managing calendars so jobs follow one another without gaps, handling payments, and taking care of administration. This allows our partners to focus fully on their work instead of paperwork or chasing new jobs.
Many partners who work with us long-term find that despite the service fee, they’re able to earn more overall thanks to the steady flow of projects and saved time.
We’re always open to discussing how we can make the collaboration smoother and more beneficial for everyone involved. If you’d like, please get in touch with us directly — we’d be happy to listen and talk things through.
Kind regards,
The Adam Team
Thanks for contacting me Adams company…
Thanks for contacting me Adams company responded to my email and returned money i transfered by mistake to them. Many thanks
2025年8月6日
自発的なレビュー
Adam からの回答
Dear Abir,
Thank you so much for your kind update. We really appreciate you taking the time to share it! We’re glad everything was resolved quickly and that the money was safely returned.
It was a pleasure assisting you, and we wish you all the best.
Warm regards,
The Adam Team
Son unos irresponsables
Son unos irresponsables, me han dejado colgada para pintar el piso el.primer día me llaman para decirme que se.lws ha roto la furgoneta, y quedamos para el día siguiente y ese día ya no vienen ni llaman. Son gente sin seriedad en su trabajo y perdimos sos dias de vacaciones, ni los llamen luego ya no contestan,también tengo que decir que he iniciado acciones legales.por daños.y perjuicios que todo.esto nos está ocasionando
2025年7月30日
自発的なレビュー
Adam からの回答
Querida Mariona,
Lamentamos mucho lo ocurrido. Entendemos perfectamente tu frustración por haber sido dejada sin aviso y por el tiempo perdido — no es en absoluto el nivel de profesionalidad ni de fiabilidad que queremos ofrecer.
Agradecemos sinceramente que nos hayas contado tu experiencia, ya que este tipo de comentarios nos ayuda a mejorar y a asegurarnos de que situaciones así no se repitan.
Por favor, ponte en contacto con nosotros por correo electrónico para que podamos revisar tu caso y ver cómo podemos ayudarte de la mejor manera posible.
Nuevamente, te pedimos disculpas por las molestias ocasionadas.
Con aprecio,
El equipo de Adam
Very satisfied
Quick response to my request. Intervention within 1 hour. Amazing technician.
2025年7月29日
自発的なレビュー
Adam からの回答
Hello Ziad,
Thank you so much for your kind words, and we're very happy to hear that you were satisfied with the work our partner electrician did.
We always try to make sure the process of booking a tradesman with Adam is easy, quick, and reliable. We are truly happy to hear that was the case.
Please do not hesitate to reach out to us in the future whenever you need an electrician, painter or a renovator. Our team will be here to help you!
Kind regards,
Team Adam
Disappointed by Sudden Price Hike
I didn’t end up using their services. After receiving and confirming a quote based on a detailed floor plan I provided, they assigned a contractor. Shortly after, I received a call informing me that there had been a "miscalculation" and the quoted price would increase by 50%.
Given the significant and unexpected price change, I chose to cancel the job and will not be using their services in the future.
2025年7月29日
自発的なレビュー
Adam からの回答
Hello,
We're truly sorry to hear about your experience and that it led you to cancel the job.
This is not the experience we want anyone to have, and we appreciate you taking the time to share your feedback. It’s valuable and helps us improve.
We always aim to provide accurate quotes by discussing all key details during the initial phone call with our customers. For jobs under £2,000, we never require any upfront payments, and for larger projects, any deposit is fully refundable if the job does not go ahead.
While occasional miscalculations can unfortunately happen, our process is designed so that before any work begins, the assigned professional walks through the property with the customer to confirm all details. If there are any updates or extra requirements beyond the original scope, these are only carried out if mutually agreed.
In this case, we clearly fell short, and we sincerely apologize. We take your feedback seriously and will use it to ensure better communication and accuracy going forward.
Thank you again for sharing your experience.
Kind regards,
Team Adam
Don’t book unless you want let down
Don’t book unless you want let down - what a joke - after back and forth phone calls I booked in a date to get walls painted - painter completely vanished - he didn’t turn up after messaging me saying he will be there 2 days before the appointment- oh and not only that- he decided instead of the start date being what was booked he would just come a day later without my knowledge until I phoned the company to find out what’s going on - on the paint day, I was waiting and messaged him - no reply no phone calls no communication completely vanished - I had an overall rubbish experience and I will NOT be booking anything with them - till this day still not heard what happened to him and I’ve been let down once again
2025年7月26日
自発的なレビュー
Adam からの回答
Hello,
We’re truly sorry to hear about your experience. This is absolutely not the level of service we aim to provide, nor the kind of experience we want anyone to have when using our platform.
Our goal has always been to connect customers with verified, reliable painters based on genuine feedback from previous clients. We do not tolerate the kind of behavior you described, and we take situations like this very seriously.
Unfortunately, we haven’t been able to match your review to any specific order or email in our system, and this is the first time we’re hearing about this incident. In order to investigate this fully and hold the responsible partner accountable, we kindly ask that you reach out to us directly at adam@painteradam.co.uk.
Your feedback is extremely valuable, and it will help us ensure this painter is properly reviewed and possibly removed from the platform if necessary. Thank you again for bringing this to our attention.
We genuinely want to learn from this and do better.
Kindly,
Team Adam
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企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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