Amazing service! Been going since 2020 can’t fault Epping mycar! Especially Matt has been extremely consistent and helpful follows through on promise and calls me back
所在地
所在地を変更Epping Plaza Shopping Centre Enter off High Street (near Cooper Street), 3076 Epping, VIC, AU
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I cannot recommend Mycar Tyre & Auto enough. The whole experience was smooth, efficient, and completely stress-free. I dealt with Matt who was not only professional but also genuinely pleasant, helpfu... もっと見る
Mycar Epping are always great. Call and tell me what is urgent and what can wait, always try to give me the best price which is very much appreciated. Treat me exactly the same and my male family... もっと見る
I recently had my car serviced here and couldn’t be more impressed. From start to finish, the communication was excellent, clear, timely, and professional. They kept me updated every step of the way... もっと見る
企業情報
mycar Tyre & Auto - Epping について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Epping Plaza Shopping Centre Enter off High Street (near Cooper Street), 3076, Epping, VIC, オーストラリア
- (03) 8585 7145
4.6
優良
306件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My car now drives alot better.
2024年8月21日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Worst first & ever experience at Mycar
Worst first & ever experience at Mycar, epping. I trust these mechanics for my BMW servicing as I thought they have knowledge about euros but I was wrong. On 4/7/24 I took my car there just basic service but eventually paid $900 as they added up extra repairs. But just within a week my car engine light turned on with several faults. I ran back and forth to these guys but they asked me to get checked with euro specialist. They could’ve checked my car at their shop but simply referred me to specialist.I have a report from euro specialist stating there was a negligence during servicing. I have been emailing all the reports and evidence to their customer service team since then but without even physically diagnoses of my vehicle even once they are denying everything. Now I have been left all alone to pay $8000 for repairs plus I am struggling ever day till now since 11/7/24 without car as they didn’t even offer me a hire car even for a day. Not at all helpful customer service and the manager is disrespectful towards women. They made their money. But I am still struggling. What a harassment for trusting you guys!
2024年7月4日
自発的なレビュー
mycar Tyre & Auto - Epping からの回答
Hi Niti,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
Kind regards
mycar Team
Honest and forthright
Honest and forthright. These guys know what they are doing. Thank you Adrian for you're honest explanation of the issue with my brakes. Job done.
Thak you to the team
2024年8月18日
Car left in a mess inside
Car left in a mess inside, absolutely disgusting.
If you are going to provide customer service, take pride in it!
Just bloody laziness!
2024年7月18日
mycar Tyre & Auto - Epping からの回答
Hi Wesley,
Thank you for taking the time to post your review.
We are truly sorry to hear about your recent experience with mycar.
Please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au), they will be more then happy to discuss your concerns.
Kind regards
mycar Team
Quality service at reasonable cost.
The team at Epping provided honest and informative information. They were able to assist me in getting my service done when other service centres wanted to charge me $900 to get the same service done.
2024年7月16日
They well informed me on what’s was…
They well informed me on what’s was going on with my car and they contacted me every step of the way
2024年7月3日
Great job
Great people very fast working, reliable and fair on price I would recommend this place 110%
2024年7月7日
KSMLalor
After a bad experience with another mycar location, the guys at Epping have restored my faith in the brand and hopefully they will continue to earn my trust.
2024年6月27日
Always great communication and great…
Always great communication and great service by the team at Epping MyCar
2024年6月30日
Booking was easy and work prompt
Booking was easy and I was talked through all the available tyre options. On the day, work was completed promptly and benefits such as puncture repair for the life of the tyres was explained to me thoroughly.
2024年6月26日
No mean of appointment
Do not want to give even 1 star. They have no means of appointment. Please take a few extra hours of spare time if you booking with them.
2024年6月21日
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