I had my car serviced here for the 2nd time and couldn’t be happier with the experience. The staff were friendly, professional, and took the time to explain everything clearly. The service was complet... もっと見る
所在地
所在地を変更Figtree Westfield Shopping Centre, The Avenue (near Princes Highway), 2525 Figtree, NSW, AU
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Got booked in really quick, staff were all really well presented and I had good communication throughout. All costs were discussed and explained and when I approved something, they got it in super q... もっと見る
Easy to book - I was hesitant to pay upfront but I think I actually preferred it once I got there as it meant no hassle. They were open on the pricing and made sure I was called before replacing th... もっと見る
When dropping my car in for a rego check, the attendant was friendly and professional. My car needed some further work and the booking was quick and painless. The team kept me updated on how the work... もっと見る
企業情報
mycar Tyre & Auto - Figtree について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Figtree Westfield Shopping Centre, The Avenue (near Princes Highway), 2525, Figtree, NSW, オーストラリア
- (02) 9212 8945
4.8
優良
266件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Not only fit tyres, they fit your needs.
Live far south coast and fit me in for,2 new tyres before my return. Excellent customer service.
2024年12月17日
Very quick and easy.
2024年12月5日
Professional and kept me up-to-date
2024年11月20日
Quick, professional, good communication
Got booked in really quick, staff were all really well presented and I had good communication throughout. All costs were discussed and explained and when I approved something, they got it in super quick and installed it.
Good estimates on timeframes too, was really happy with my visit
2024年11月8日
Great service
Great service. I called needing a tyre changed At Figtree last minute. 45 mins after my phone call, they had my keys.
The price was as advertised.
The staff were easy going, friendly, got the job done, spoke to me like a person. Not 1 staff member spoked down to me because I don't know anything about cars. (Which is all my previous experience)
I was not ripped off or told I need things when I don't.
I have never had a good experience taking my car in for service or repairs. Until now.
I ended up learning a few things about caring for my car as well.
I decided to book my service with them after this experience and I have recommended them to my friends and family.
Not once did I feel pressured to cancel my car service with Toyota, but I did and booked my service with the guys at my car tyre - auto Figtree.
It's rare to find someone you can trust with your car, especially as a woman with zero car knowledge. Thanks guys
2024年11月6日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
An unpleasant experience.
When I walked in and saw the mechanic at the counter with an unlit cigarette between his lips, I should have guessed at his level of professionalism. I booked online for a pink slip for 10am to be completed by 11am. The mechanic had a whinge about how this would mean he'd have to take other cars off the hoist to get my car done on time. Why bother having an online booking system with those timings then? He refused to sign off on the pink slip until I'd bought four new tyres. I think he was just a money-grabber. Avoid like the plague unless you're keen on rude and patronising staff.
2024年10月31日
自発的なレビュー
mycar Tyre & Auto - Figtree からの回答
Hi Kym,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Car Registration…
After a couple of times of confusion by the company as to when my car was to be serviced, they did a thorough inspection.
2024年10月24日
The guys are awesome
The guys are awesome, they fixed my puncture without an appointment, even though they were flat out.
2024年10月16日
The team were prompt & very…
The team were prompt & very professional. They picked up a couple of major issues that needed to be fixed & got them done on the day.
2024年10月11日
I was informed on all aspects of…
I was informed on all aspects of findings during my car service professionally but in words I understood easily
2024年10月4日
Did the job well
2024年10月1日
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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