Came in for a tyre replacement - unfortunately, the tyre didn't arrive on time as planned. The team handled it brilliantly with early communication and regular updates. The team was warm, friendly,... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
A major log book service completed within four hours was impressive. Good communication, however the report was a bit skimp on details, what was inspected on the vehicle? Get brakes checked again s... もっと見る
Mycar Highpoint were amazing! My car had to be towed there (which was included in their roadside assistance) They went above and beyond to diagnose and advise, kept me informed since I was quite a dis... もっと見る
Matt and his team made my 1st experience at mycar highpoint very welcoming. Booked my wife car for a scheduled service and couldn't be more happier with what they delivered my wife car drives better n... もっと見る
企業情報
mycar Tyre & Auto - Highpoint について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
120 Rosamond Road, 3032, Maribyrnong, Victoria, オーストラリア
- +61 3 8585 7184
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Excellent service!
I had a great experience with the team at mycar Highpoint. After calling around to a few different places, I found that many others were significantly overpriced. The pricing here was very competitive and fair by comparison.
The service itself was professional, straightforward, and easy to deal with from start to finish. I’m not 100% sure, but I think it was Matt who served me, and Peter might have been the one who helped get me booked in—either way, thanks guys for the help! I’ll definitely be recommending this branch to others looking for honest service.
Great service and communication from…
Great service and communication from Matt at Maribyrnong Mycar
Great customer service and work on car
Great customer service and work on car. Fast turnaround too.
Mycar Highpoint-going the extra mile
Mycar Highpoint were amazing! My car had to be towed there (which was included in their roadside assistance) They went above and beyond to diagnose and advise, kept me informed since I was quite a distance away and even gave me time to sort out what I could do next. They were so kind, offering to go the extra mile several times.
Great service, Poor standard checks
Honestly, the customer service experience was great. A few days later my tyres started making a weird noise. I took the car to my local tyre place that changed the tyres a few months ago. They asked if i had anyone touch them recently, of course i mentioned the service. They told me the nuts on the front left wheel werent tightened AT ALL. My tyre almost flew off while driving. Not only did this almost damage my car, it risked my life and others on the road. I will never be going back to MYCAR. And will be advising others not to go there. This is extremely dangerous and not something i should or will ever look past. Do better
回答に AI 支援を利用する場合があります詳細を表示
I paid for wheel alignment and its…
I paid for wheel alignment and its worse than before. My car is going way more to left, they didnt did at all or have not done properly.

mycar Tyre & Auto - Highpoint からの回答
Matthew was very accommodating and…
Matthew was very accommodating and assisted promptly with my needs, I highly recommend this team as they delivered superior customer satisfaction
Fantastic service!
The experience greatly meeting my expectations.
The experience was great. Matt made things so easy and the process was smooth and I’m very happy with the result. Thank you Matt. I definitely will highly recommend My Car and the location.
A major log book service completed…
A major log book service completed within four hours was impressive.
Good communication, however the report was a bit skimp on details, what was inspected on the vehicle?
Get brakes checked again soon?
More details required! Brake kit? Brake drum? Brake pads? My husband will enquire further about the brakes? But overall good 👍
I came to mycar with an overheating…
I came to mycar with an overheating problem and the person I was dealing with said that the problem was the radiator. In the meantime the turbo failed. So he replaced the radiator and the turbo, which took a MONTH to be done and $4000, and give me back the car saying that it was all good. Two days after I got my car back it started overheating again, so I came back and I’m being told that the radiator wasn’t the problem, there is a crack in the EGR cooler, which took 5 hours to the new technician working on my car to figure it out. So now it’s gonna cost me another $1600 to replace that part. That’s why I’m not happy. Moreover I don’t get a courtesy car time my car is being fixed. I’m really hoping to get a call back from you guys to get some money back for having to pay for the change of a radiator that didn’t need to be change

mycar Tyre & Auto - Highpoint からの回答
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