I had a really great experience with Mycar Kellyville. I was 2 hours away from home and my car was leaking coolant. It was a stressful situation, but Sergio went above and beyond to help me out. He t... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had a really great experience with Mycar Kellyville. After damaging my wheel, I was pretty stressed, but Sergio went above and beyond to help me out. He took the time to assess the issue and made... もっと見る
Shoutout to Sergio of mycar Kellyville. Truly a professional that goes above nd beyond. The intricacies of maintaining a car is not something everyone knows about and Sergio was honest and patient on... もっと見る
Great experience getting my pink slip done at mycar Kellyville. The whole process was quick, easy, and professional. Wayne at the front desk was especially friendly, helpful and welcoming from... もっと見る
企業情報
mycar Tyre & Auto - Kellyville について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Kellyville Village, 92 Wrights Road, 2155, Kellyville, NSW, オーストラリア
- (02) 9212 8927
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Atitude not good!I give up doing…
Atitude not good!I give up doing service or any fix in my car anymore!

mycar Tyre & Auto - Kellyville からの回答
Great service
Really easy and quick, great customer service. We received a call before any additional services were added.
Great experience all around
Team at mycar Kellyville are amazing, they will go extra mile to help you and did a good job on my car.
Very good customer service
Chander
I had an excellent experience getting my car serviced at My Car Auto! The staff was professional, friendly, and did a fantastic job. Communication was clear and easy from start to finish, and my car was ready right on time as promised. It is great to find a place you can truly trust — I will definitely be coming back and highly recommend them!
Staff were accessible and polite
Staff were accessible and polite. Found the booking and subsequent service of the car (albeit a rego check) to be efficient.
Responsive service and sound…
Responsive service and sound maintenance recommendations to keep my car running smoothly.
Sergio Moralla and the team…
Sergio Moralla and the team consistently goes above and beyond to ensure a great experience. They are attentive, friendly, and genuinely care about providing high-quality service.
Rip off techniques
I wanted to change the brake pads. The manager advised the disc is also to be changed. On checking with him, found there was hardly any erosion, so there was no need. But he insisted, so I declined. One of his assistant advised that disc is to be changed everytime the break pads need renewal. That’s ridiculous and seems to rip off the customers who are innocent and do not have technical knowledge. Would raise it further in public review platform.
Organising my new tyres was easy and…
Organising my new tyres was easy and was carried out very quickly.
Always top service done by Steve
Always great work done by Steve, who has serviced my car since 2013.
Air con re-gas - WRX
No fuss, was booked within 4 days of calling. Car looked after. Air con working nicely after re-gas and seals replaced. Dealt with Wayne throughout the process.
I went in on a Black Friday afternoon…
I went in on a Black Friday afternoon tyre change which had been a booked service, waited about 90 mins and then took my car back because they were too busy. They said people were on sick leave.
Booked again for the ensuing Tuesday, told I would be first cab off the rank, but the people on the front desk did not know about this.
Received car about 70 mins later - completed.
When the car was returned I asked the guy who had just driven it around the block whether all the tyre pressures had been checked he ignored me before going to the front desk.
It’s a small matter but I was quoted $589 for two tyres and alignment and balancing but was charged $593. Told the guy at the front desk what I was quoted but still paid $593. I didn’t want to make a scene over $4 but the principle was wrong.
This was a really disappointing experience - it never happened when Mark was at the front desk.
I was also disappointed because I gave a Wayne a glowing recommendation on your public page only to have this bad experience.
Oh also, on the morning of my Friday tyre change I had been contacted about my car saying my wife had dropped it off and they wanted to check something.
I told them my car was in my garage and I don’t have a wife. He gave the car rego to me and I told him that was my rego but my car was in my garage and I should know best.
The young man was extremely confused and then apologised reluctantly.
I thought how unprofessional is this.
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