I had a really great experience with Mycar Kellyville. I was 2 hours away from home and my car was leaking coolant. It was a stressful situation, but Sergio went above and beyond to help me out. He t... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had a really great experience with Mycar Kellyville. After damaging my wheel, I was pretty stressed, but Sergio went above and beyond to help me out. He took the time to assess the issue and made... もっと見る
Shoutout to Sergio of mycar Kellyville. Truly a professional that goes above nd beyond. The intricacies of maintaining a car is not something everyone knows about and Sergio was honest and patient on... もっと見る
Great experience getting my pink slip done at mycar Kellyville. The whole process was quick, easy, and professional. Wayne at the front desk was especially friendly, helpful and welcoming from... もっと見る
企業情報
mycar Tyre & Auto - Kellyville について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Kellyville Village, 92 Wrights Road, 2155, Kellyville, NSW, オーストラリア
- (02) 9212 8927
4.5
優良
667件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
mycar Tyre & Auto - Kellyville からの回答
Hi Sumit,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great customer service.
On very short notice Jordan arranged for one of his staff to replace a brake light globe. I am very appreciative of their customer service.
2025年7月26日
自発的なレビュー
Exceptional Service Experience with Wayne
Thumbs up for Wayne and the team! After my dealer quoted over $1500 for a major service post-warranty, Wayne provided sensible advice and a much better deal. He explained the importance of sticking to the manufacturer's recommendations, like changing spark plugs now rather than risking issues later, which also helps with resale value. Despite this thorough approach, he still saved me about $300 and included complimentary roadside assistance through AAMI.
Additionally, I've decided to switch to Mycar for a new battery since they offer Century batteries with a 42-month warranty—much better than my previous one which barely outlasted its 24-month warranty. Plus, they've got great tyre guarantees for a year if replaced through them.
All in all, excellent service and peace of mind. Highly recommend!
2025年7月25日
Prompt and Courteous
Even though the tyres were not available on the first appointment, I was kept informed of the availability and they got me booked and got the job done. Thanks
2025年7月17日
The staff were very knowledgeable and…
The staff were very knowledgeable and organised. They already had quotes ready prior to me picking my vehicle up. They also explained all the costs involved.
2025年7月18日
Jacob was a very caring person can not…
Jacob was a very caring person can not speak more highly of his professional service.
2025年7月18日
Great service and friendly environment
The gentlemen at reception were knowledgeable and able to explain in detail what my car needed, why and which items were critical and which could wait. Also, the staff were smiling and the mechanics in the workshop were singing and speaking respectfully to one another which was nice. The free roadside assistance and other loyalty perks are also a nice bonus.
2025年7月8日
Satisfaction
2025年7月8日
Outstanding customer service
2025年7月10日
The team at MyCar are very helpful and…
The team at MyCar are very helpful and professional. Have been dealing with Serg for some time now, who is very patient and always ready to answer any queries or concerns I may have.
2025年6月26日
Arrived on time for Rego check it was…
Arrived on time for Rego check it was carried out with in 1hour and done
2025年7月9日
Jordan from my car kellyville was…
Jordan from my car kellyville was extremely helpful with tyre inspection and repair . The service was fast and professional ⭐️ ⭐️⭐️⭐️⭐️
2025年7月5日
自発的なレビュー
Quick and efficient
2025年7月1日
Amazing customer service
Amazing customer service. They think about customer and even they did price match for the Tyres I bought.
Kellyville Mycar is my regular center for any car related issues.
2025年6月20日
Very happy with the service provided on…
Very happy with the service provided on my car. They did everything I asked for. Seems to be running really well. Thank you
2025年6月29日
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