mycar Tyre & Auto - Launceston City レビュー 

226
TrustScore 5段階評価の4.5

4.5

Shell Coles Express Service Station 69 Wellington Street Corner of, York Street, 7250 Launceston, TAS, AU


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Always happy with MyCar. Love the 12month complimentary roadside assistance. Aaron keeps me informed with a call if anything extra needs doing or is recommended. My file is updated so I know what to e... もっと見る

5つ星のうち5の評価

Excellent and speedy response from "kellie". Speed in towing, diagnosis of problem, and excellence in fixing car, felt like really valued customer. Treated as valued. Mike Adams

5つ星のうち3の評価

Everytime i get something done at mycar i’m told different stories of what needs to be done to it. 2 months ago accessory belt is fraying, now drive belt needs replacing and maybe pulleys . I startin... もっと見る

5つ星のうち5の評価

The staff have always been helpful and explain the workings of the car simply so I can understand. They do not over service which makes them trustworthy! My car always runs smoothly which indicates an... もっと見る


企業情報

  1. タイヤ専門店
  2. 自動車電装業
  3. カー バッテリー販売店
  4. 自動車修理・整備店
  5. 整備士
  6. オイル交換サービス

mycar Tyre & Auto - Launceston City について

当該企業による記述

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


連絡先

  • Shell Coles Express Service Station 69 Wellington Street Corner of, York Street, 7250, Launceston, TAS, オーストラリア

  • (03) 6325 7601

4.5

優良

TrustScore 5段階評価の4.5

226件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(226)

過去12か月のレビュー数: 29,275

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Efficiency.

Efficiency.
I booked my service online but then had to change the date, and they accommodated the change well.
The car was ready within the time frame specified.

2025年5月30日
5つ星のうち3の評価

Two new tyres not fitted at the front.

My car had two old tyres, and I purchased two new tires, expecting both to be fitted at the front. I left my car at Mycar Launceston and come back after. However, when I check that wasn't the case. I raised the issue, they informed me that they would swap them after three months, which didn't seem convincing to me.

2025年6月4日
5つ星のうち1の評価

I didn't receive a written report

I didn't receive a written report.
I had to ask for the car to be scanned to know why a light comes on the dashboard (this was meant to be part of the service I paid for). I didnt get a straight answer so I don't think they did it.
I was only provided with a generic service reciept. No written report of what they recommended to do.
Windscreen fluid filled with only water.
Won't use this company again. I will have to re service somewhere else.
The man at the desk was kind but overall the service seems like a waste.

2025年5月8日
mycar Tyre & Auto - Launceston City ロゴ

mycar Tyre & Auto - Launceston City からの回答

Hi Louise​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

5つ星のうち5の評価

Great customer service from Launceston City.

Great customer service from the city location. Thoroughly explained issues, repairs and processes. Not disappointed in using MyCar for the first time, will continue to use for all future needs. ⭐️⭐️⭐️⭐️⭐️

2025年5月14日
5つ星のうち3の評価

Cleaning

Not sure what a $49 cleaning fee is. Did not reset the service indicator so will have to return to fix

2025年4月23日
5つ星のうち1の評価

Poor Service & Unprofessional Conduct…

**Poor Service & Unprofessional Conduct – Do Not Recommend**

**30/05/2024:** I took my car for servicing at My Car tyre and auto Launceston @ York street . After the service, my engine light was on, and upon checking, I found that a valve had been left disconnected—an unacceptable oversight.

**18/05/2024:** I returned due to a leaking radiator. They charged me $480 for parts (the same parts are available elsewhere for $230), plus $330 for labour and coolant. The next day, I noticed no coolant in the tank. When I went back to clarify, an Indian staff member simply filled the coolant tank with water instead of proper coolant—a clear sign of negligence.

**13/03/2025:** Despite previous issues, I gave them another chance. After servicing, they claimed there were no issues, yet the next day, my steering wheel was shaking. When I questioned them, the same Indian staff member dismissed it, saying my wheels were fine. However, TAS Brake later confirmed my disk pads needed replacement something that should have been flagged during servicing.

**27/03/2025:** I had a booking for my second car at 10 AM, but the Indian staff member claimed it was for 8AM and canceled my appointment without prior notice, forcing me to rebook for the following week.

Additionally, I pointed out that my front left tyre had low air pressure. Without properly checking, the same Indian staff member incorrectly claimed it was a puncture. Later, he admitted it was just low air—yet he overfilled it to 270 PSI (when it should be 240 PSI). Even after I specifically asked him to check the other tyres , he ignored my request, leaving them unchecked.

This service centre is not what it used to be. The repeated negligence, overcharging, and unprofessional behaviour—especially from the Indian staff member—have left me deeply disappointed. I do not recommend My Car tyre and auto Launcestonto anyone seeking reliable and honest car servicing.

2025年3月27日
mycar Tyre & Auto - Launceston City ロゴ

mycar Tyre & Auto - Launceston City からの回答

Hi Sunil​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

5つ星のうち5の評価

Reliable

Reliable, trustworthy and great customer service. I’ll definitely be back and recommending to family and friends

2025年3月11日
自発的なレビュー
5つ星のうち5の評価

Great service from mycar CE Launceston

Having had a good experience with MyCar in Darwin, I didn’t hesitate to use them to service my Landcruiser during our holiday in Tasmania. The booking process was easy, i was able to drop the car off and have it finished within a couple of hours and the guys went above and beyond the service doing a couple of extra items for me.

2025年3月6日

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