As a lady of a “certain age “, I require help to check my car’s general working order eg tyre pressure, oil and water levels. I have found the staff at Mycar, Redbank Plains very, very obliging and... もっと見る
所在地
所在地を変更Town Square Redbank Plains, 357 Redbank Plains Road, 4301 Redbank Plains, QLD, AU
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I use MyCar at Redbank Plains because I trust them. Not only are they always friendly and informative I feel they give me good advice. When pennies are tight they make value suggestions for my familie... もっと見る
The employees, especially Donna were very helpful and explained how we could resolve our issue with the Turbo hose in the motor. They managed to fit us in on the Saturday morning to repair the hose an... もっと見る
From making appointment to driving away my repaired car was a breeze. Customer hotline was very friendly, staff in the shop was accommodating and the location is accessible. Near shops where I did my... もっと見る
企業情報
mycar Tyre & Auto - Redbank Plains について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Town Square Redbank Plains, 357 Redbank Plains Road, 4301, Redbank Plains, QLD, オーストラリア
- (07) 3215 8352
4.5
優良
302件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The steering wheel and gear knob was…
The steering wheel and gear knob was all dusty and felt sticky after a team member had attended my car for service. I know they need to deal with car engines and engine oil all day + dusty and oily car parts. They definitely drove my car into service with no gloves on. It would help if they did some wiping with damp cloth over the steering wheel and gear knob after they had parked my car and marked it as "serviced".
I also wouldn't mind a briefing from the reception on the tests they did and everything was ok even the invoice mentioned all of that. It only adds to the level of customer service you are offering as I myself come from a customer service background.
2026年3月31日
Good service & approachable staff
2026年3月28日
Efficient and thorough service
Donna and the staff were friendly and very efficient. They identified that I needed a new battery when conducting my car service and were prompt and thorough.
2026年3月24日
Very friendly and were quick to assist…
Very friendly and were quick to assist me when the bottom cover under the front of my car fell off. I’ll def bring my car here for a service and other work!
2026年3月25日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Had our car serviced - horrendous experience
Had our car serviced, mechanic forgot to tighten the oil filter by the time we got home (36km away) oil was pouring out, stained the driveway and all up the rear of the car, phoned them up as soon as we got hime, nothing but attitude "what do you want us to do about it - by a guy called Ben" finally got a mobile mechanic out, put on a new filter and refilled the car back up, no oil left in engine, they are lucky it didnt blow!!!!! Will never use a MyCar again
2026年3月23日
mycar Tyre & Auto - Redbank Plains からの回答
Hi Bec,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Always helpful in getting me in…
Always helpful in getting me in whenever I need.
I love the roadside assistance that I get!
2026年3月12日
They are friendly and very helpful.
2026年3月19日
Fast helpful and great around chaps at…
Fast helpful and great around chaps at Redbank Plains depot. Great advice given as well. They have done servicing, fixes, tyre emergencies..
2026年3月9日
Great service
Great service, friendly staff, did the job in a good time frame for it back sooner than expected. Great mechanics and job comes with good perks.
Thank you
2026年3月7日
Best customer service experience
Best customer service experience. Ben was great at going above the needs at the time. Last minute pivot to get me safely on the road.
2026年2月27日
Had my aircon regassed
Employees are welcoming. The team are honest and reliable with their work.
2026年2月24日
Redbank planes Hayden
Mechanic that completed the service was fantastic. Punctual, professional and friendly.
2026年2月16日
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