I had a car service and a new tyre. The communication and service was great and good value. The time quoted to be picked up was spot on and I’m very pleased with the results. I will be going back to g... もっと見る
所在地
所在地を変更Australia Fair, Enter off Marine Parade (in the South Car Park), 4215 Southport, QLD, AU
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I finally found a good honest and professional young mechanic in the GC so conveniently located in AustraliaFair the manager of MyCar garage. We have now come twice and lately changed the back break... もっと見る
Promptly completed in a timely manner. Explained everything both before and after. Very friendly would highly recommend. I'm a professional driver doing at least 70000 km a year. I need reliable tra... もっと見る
The Store Manager Natalie Campbell was lovely and bubbly and amazing in the fixing of my electric window switches on my Kia Sportage. Advised it could take up to 5 business days for the job to be comp... もっと見る
企業情報
mycar Tyre & Auto - Southport について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Australia Fair, Enter off Marine Parade (in the South Car Park), 4215, Southport, QLD, オーストラリア
- (07) 3215 8334
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Will be coming again!!!
Thank you so much for the service that was provided for me! i appreciate it very much. will definitely be coming again!! Big thanks to Natalie who has the most beautiful heart and helped me with all my questions 🤣
Just wanted to say thank you for your…
Just wanted to say thank you for your great services you guys provided!!! Will come again and wanted to say Natalie you were a great help thank you. Very friendly staff.
THANKYOU MyCar Southport team!!
THANKYOU MyCar Southport team!!
Very professional, efficient and excellent customer service that provided a hugely positive experience especially for a novice car owner such as myself.
Special thankyou to Natalie who was honest and attentive. It can be a bit overwhelming when dealing with the more nitty gritty details of car-related issues, but Natalie was very patient and thorough in her explanations - making sure I knew what was going on with my car in an easy to understand manner - and the mechanics did an excellent job with servicing it to run smoothly.
It's refreshing seeing this team who genuinely care for their customers and are passionate and excel in the job they do.
10/10 would recommend
Affordable price with Great Customer service
Affordable price, well explained and detail on what need to fixed and overall great customer service.
Booked a puncture repair left with a service, new brakes and still have the puncture
I originally booked the car in as I had a tyre puncture, and thought I'd do the service while the puncture got repaired, but instead I get a call that my brakes needed replacing, which was fine, safety first I get it, however after paying over $900 for a service and new brakes, the puncture wasn't fixed and I'm now still having to find another tyre company to fix it... so yup frustrating especially that tyre in is the name of Mycar Tyre and Auto and my tyre wasn't fixed...
They mentioned that they don't have a tyre bath to examine the tyre, which is fine, but why not explain this to me in the beginning beforehand, as I said the reason for the call was the puncture, and I still have the puncture, it was just frustrating driving away knowing I still needed to pay another company to do the job I booked the car in for originally.
Everyone I dealt with was pleasant and…
Everyone I dealt with was pleasant and told me all the info I needed
回答に AI 支援を利用する場合があります詳細を表示
Sent Ute in for service
Sent Ute in for service, diagnosed head gasket and quoted $5500 for repairs. Thermostat needed replaced. Not head gasket.

mycar Tyre & Auto - Southport からの回答
Excellent service
Excellent service! Had a tyre repair and balance booked in after a screw puncture on the road - booking was quick and easy, and Josh was friendly, helpful and efficient in getting the tyre repaired and back onto my car quickly.
Polite and prompt service
Polite and prompt service. Honest condition report and no pressure to have extras done.
Lost a long term customer - terrible service and attitude
Got my car back from the service with light globes still out, windscreen wipers needing replaced and still missing like it's down a cylinder. Was charged for the more expensive service option without that being discussed (or needed) and generally quite disgusted with the way things have been handled. I have received a refund now however you have lost a very long term customer. I have trusted this company to do right by me and keep my vehicles safe and roadworthy for years and this latest service really dropped the ball. If I hadn't noticed/raised the issues, no one would have said anything. There was an outage on the day but if they couldn't do the work they should have told me so and we could have rebooked, not just hope I wouldn't notice.

mycar Tyre & Auto - Southport からの回答
Easy process from booking to pick up.
Great customer service.
Great customer service.
I liked the reminder the day before and the communication by phone and text about issues.
The car feels good after the service, and I've been advised about things that might have to be looked at next time.
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