mycar Tyre & Auto - Strathpine レビュー 

510
TrustScore 5段階評価の4.5

4.7

Strathpine Centre, 295 Gympie Road (enter via Dixon Street), 4500 Strathpine, QLD, AU


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Logan and Caleb and their team went far beyond what might be expected to support me with a lighting issue in my vehicle today. The job took much longer than expected because new parts were ever-so-sli... もっと見る

5つ星のうち5の評価

The staff at Strathpine are so friendly and helpful, I've always had good experiences getting my car looked after. Ive had services, got new tyres and follow up on those and now repairs to my brake s... もっと見る

5つ星のうち5の評価

Professional service by the Saturday staff who greeted me and serviced my car with new tyre and wheel alignment. Was easy drop off and collection in not time at all. I would have liked better servic... もっと見る

5つ星のうち5の評価

I moved states recently, so settling in and having to find new providers for things, like car services, has been kind of daunting. It was super easy to book online. The manager, Logan, was very easy t... もっと見る


企業情報

  1. タイヤ専門店
  2. 自動車電装業
  3. カー バッテリー販売店
  4. 自動車修理・整備店
  5. 整備士
  6. オイル交換サービス

mycar Tyre & Auto - Strathpine について

当該企業による記述

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


連絡先

  • Strathpine Centre, 295 Gympie Road (enter via Dixon Street), 4500, Strathpine, QLD, オーストラリア

  • (07) 3215 8348

4.7

優良

TrustScore 5段階評価の4.5

510件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.7

すべてのレビュー

(510)

過去12か月のレビュー数: 35,647

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5つ星のうち5の評価

Recommend

The staff at Strathpine are so friendly and helpful, I've always had good experiences getting my car looked after. Ive had services, got new tyres and follow up on those and now repairs to my brake system. No surprises with extra $$ to what I've been quoted either which is a big relief. Highly recommend these guys

2025年3月12日
5つ星のうち5の評価

Professional service by the Saturday…

Professional service by the Saturday staff who greeted me and serviced my car with new tyre and wheel alignment. Was easy drop off and collection in not time at all.
I would have liked better service when calling to book as was opened to any day or time but felt the sales guy wanted a Saturday booking for what ever reason and he wasn’t even there on my arrival which I was glad.

2025年2月22日
5つ星のうち1の評価

The worst service I have ever received

The worst service I have ever received! I’ve been going to My Car for years, never a problem with my car afterwards. Great service, great team until now.
My car went in fine and came out with problems.
I reported the problems the next day and was booked in again to have it looked at.
After another 2.5 hrs waiting for my car, I was told it was fine. Drove it home and it wasn’t fine.
Engine light on, rough idling .
I sent an email to Customer Care and was told they would investigate. They did this and I was told that there was no issues with it on completion of the work.
This is rubbish! Customer care told me that I could have a dealership inspect my car and if any problems found, MyCar would fix under warranty.
I paid $634 for this log book service. Why should I have to pay more money to have some other business find the problems My Car left me with?? I also received 12 months roadside assist, no mention of the number I could call if needed. So I asked. The manager there pointed at the sign on the wall and said “this number”
I took a card of the counter and asked for it to be written down.
Again, the service I have received in the past including being told about contact for road side assist has never faulted.
I want my car fixed!
How can the mechanic get away with such poor service.
I will NEVER use My Car again or recommend the company.

2025年2月19日
mycar Tyre & Auto - Strathpine ロゴ

mycar Tyre & Auto - Strathpine からの回答

Hi Carolyn,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

5つ星のうち5の評価

Honestly Helpful and Friendly

The guys were really helpful and nothing was a bother even my girl questions. Finished the service and new tyres in record time. Recommend them to everyone. No sneaky charges and were open about all possible costs.

2025年2月18日
5つ星のうち5の評価

Great experience

Competitive pricing, great communication both on arrival and during the service. Car was ready on time and everything was explained again on arriving to pick it up. Extremely satisfied with the workmanship and customer service.

2025年2月11日
5つ星のうち5の評価

Great Service - Fast & Efficient

Very happy with the service done on the car.

Was surprised at the fast turn around from placing the vehicle in for the service up to the time of picking it up.

I have more items to be done on the car which i was informed of which were picked up by the service team and I plan to rebook for the remaining items they recommended.

2025年2月7日
5つ星のうち5の評価

Handbrake

Nathaniel found the part I needed fast.
I arrived earlier than my appointment and the team had my car done and ready before the actual appointment time.
Thanks Nathaniel and team awesome job.

2025年2月5日
5つ星のうち5の評価

I have been a customer of Strathpine…

I have been a customer of Strathpine branch for some years and always am impressed by the consistent professional and kind service I receive. Also I believe I receive good value for my money. Thank you to the team at Strathpine.

2025年1月22日

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