Logan and Caleb and their team went far beyond what might be expected to support me with a lighting issue in my vehicle today. The job took much longer than expected because new parts were ever-so-sli... もっと見る
所在地
所在地を変更Strathpine Centre, 295 Gympie Road (enter via Dixon Street), 4500 Strathpine, QLD, AU
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff at Strathpine are so friendly and helpful, I've always had good experiences getting my car looked after. Ive had services, got new tyres and follow up on those and now repairs to my brake s... もっと見る
Professional service by the Saturday staff who greeted me and serviced my car with new tyre and wheel alignment. Was easy drop off and collection in not time at all. I would have liked better servic... もっと見る
I moved states recently, so settling in and having to find new providers for things, like car services, has been kind of daunting. It was super easy to book online. The manager, Logan, was very easy t... もっと見る
企業情報
mycar Tyre & Auto - Strathpine について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Strathpine Centre, 295 Gympie Road (enter via Dixon Street), 4500, Strathpine, QLD, オーストラリア
- (07) 3215 8348
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Recommend
The staff at Strathpine are so friendly and helpful, I've always had good experiences getting my car looked after. Ive had services, got new tyres and follow up on those and now repairs to my brake system. No surprises with extra $$ to what I've been quoted either which is a big relief. Highly recommend these guys
Professional service by the Saturday…
Professional service by the Saturday staff who greeted me and serviced my car with new tyre and wheel alignment. Was easy drop off and collection in not time at all.
I would have liked better service when calling to book as was opened to any day or time but felt the sales guy wanted a Saturday booking for what ever reason and he wasn’t even there on my arrival which I was glad.
Hassle free experience
A thorough examination of my car on its…
A thorough examination of my car on its first service visit.
回答に AI 支援を利用する場合があります詳細を表示
The worst service I have ever received
The worst service I have ever received! I’ve been going to My Car for years, never a problem with my car afterwards. Great service, great team until now.
My car went in fine and came out with problems.
I reported the problems the next day and was booked in again to have it looked at.
After another 2.5 hrs waiting for my car, I was told it was fine. Drove it home and it wasn’t fine.
Engine light on, rough idling .
I sent an email to Customer Care and was told they would investigate. They did this and I was told that there was no issues with it on completion of the work.
This is rubbish! Customer care told me that I could have a dealership inspect my car and if any problems found, MyCar would fix under warranty.
I paid $634 for this log book service. Why should I have to pay more money to have some other business find the problems My Car left me with?? I also received 12 months roadside assist, no mention of the number I could call if needed. So I asked. The manager there pointed at the sign on the wall and said “this number”
I took a card of the counter and asked for it to be written down.
Again, the service I have received in the past including being told about contact for road side assist has never faulted.
I want my car fixed!
How can the mechanic get away with such poor service.
I will NEVER use My Car again or recommend the company.

mycar Tyre & Auto - Strathpine からの回答
Honestly Helpful and Friendly
The guys were really helpful and nothing was a bother even my girl questions. Finished the service and new tyres in record time. Recommend them to everyone. No sneaky charges and were open about all possible costs.
Great experience
Competitive pricing, great communication both on arrival and during the service. Car was ready on time and everything was explained again on arriving to pick it up. Extremely satisfied with the workmanship and customer service.
Great customer service
Great customer service. Service completed quickly. Every was explained clearly.
Great Service - Fast & Efficient
Very happy with the service done on the car.
Was surprised at the fast turn around from placing the vehicle in for the service up to the time of picking it up.
I have more items to be done on the car which i was informed of which were picked up by the service team and I plan to rebook for the remaining items they recommended.
Handbrake
Nathaniel found the part I needed fast.
I arrived earlier than my appointment and the team had my car done and ready before the actual appointment time.
Thanks Nathaniel and team awesome job.
Great service.
Outstanding customer service and good…
Outstanding customer service and good pricing! I'll continue to go back for tyres on all our family vehicles.
I have been a customer of Strathpine…
I have been a customer of Strathpine branch for some years and always am impressed by the consistent professional and kind service I receive. Also I believe I receive good value for my money. Thank you to the team at Strathpine.
They were professional,informative and…
They were professional,informative and my car was ready to collect on agreed time frame.
Quick and easy
Professional and Knowledgeable Great teamwork
Professional and knowledgeable
Great communication during the whole process.
Techs did a great job and completed before time.
Great knowledge Great Customer service
Great knowledge Great Customer service! Open and honest!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







