The guy i spoke to on the phone and who i handed my key too was absolutely lovely and very helpful but when it came to me picking up my car the man working was rather rude and blunt, showed no proper... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Took a tyre in with a slow leak; Ronny checked it and found that it was a problem with the valve. Didn't charge which was very good (could have put a new tube in or whatever but was honest which was a... もっと見る
Had to get an urgent roadworthy done to meet other appointment guidelines. The team atmy car waverly gardens got the job done and explained. all the details behind the process. I had spoken to... もっと見る
Sean at Waverly gardens was terrific, great service, V courteous, informative, soft spoken. Car is running well so possibly the service may be ok. I'm due to change tyres, taken appointment late June... もっと見る
企業情報
mycar Tyre & Auto - Waverley Gardens について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Waverley Gardens Shopping Centre, 271 Police Rd, 3170, Mulgrave, VIC, オーストラリア
- (03) 8585 7182
4.6
優良
283件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Not only value for money the friendly…
Not only value for money the friendly service by Andrew and his team and quality is fantastic. I will be back. Many thanks. Jason
2025年4月24日
Staff were friendly
Staff were friendly. Car was kept in good condition. Gave an update of the work done and some advice.
2025年4月18日
They were under staffed and under the…
They were under staffed and under the pump on the day but still did the job.
2025年4月16日
Maybe I should ask for refund…
I dropped my car in for a repair in Feb at first and they charged for inspection but never give me a quote despite of many times of request by phone calls for nearly two months.
2025年3月8日
MYCAR Waverley Gardens Job well done!
Guys at MYCAR Waverley Gardens did a great job. Went the extra mile to make sure what i needed which was on a limited time schedule was completed without a hitch. Although they were quite busy that day i felt very well looked after non the less. Keep it up fellas! Nelson
2025年4月7日
Every thing
2025年4月13日
Excellent service!
We have gone here for a few years now, 2 cars. Always great and quality service.
2025年4月11日
The team at Mycar Waverley Gardens are…
The team at Mycar Waverley Gardens are always so helpful and just make things happen. Very nice and easy to deal with, no surprises as they communicate really well what they are doing and what might need to happen next. Very happy with their service.
2025年4月4日
Pleasant person on reception desk,was…
Pleasant person on reception desk,was told a time when my car would be ready, they text to let me when it was. Great experience, got tyres at a really good price. Customer service was excellent.
2025年4月10日
Great service
Great service, reliable and friendly team. Andrew the manager very helpful and understanding. Will be making Waverley Gardens my one store for car service. Thanks guys. Highly recommend.
2025年4月8日
Lack attention
Did the plus service but tyres were not polished. Missing service reminder decal. Guys are usually helpful perhaps there were too many jobs.
2025年3月27日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Bad attitude
I had an appointment for 2 new tyres that I purchased, the appointment was for 3pm.
I had called ahead to the store and to myCar online team to leave notes on which wheel to replace and specific instructions.
the person who spoke to me (I'm guessing the manager) asked me to come at 5:30pm, which is their closing time, I couldn't understand why. He was okay to speak to on the phone.
Nevertheless, when I arrived, the attitude of the person at reception was not good at all.... it seemed like I was a burden rather than a customer, he was short with me, and I had to repeat my notes and instructions to their team at the store.
although my technical fix was completed, it wasn't a pleasant experience with myCar.
I'm leaving this review so that other customers may have a better experience.
2025年3月28日
mycar Tyre & Auto - Waverley Gardens からの回答
Hi GG,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Good customer service
Good customer service from the shop manager. Conveniently allowed me to store the car overnight
2025年4月4日
20,000 km service.
Communication before and during the service was excellent. They explained why a wheel alignment was needed without pressuring to get it done. The cost of the service and wheel alignment was very reasonable.
2025年4月1日
Andrew and his team did a great job on…
Andrew and his team did a great job on the car for its 90K service. Also need tyres which was fitted at the same time. First time at this workshop but came highly recommended by a friend.
2025年3月28日
Was able to fix and finish work on…
Was able to fix and finish work on short notice, very good service and highly recommend
2025年3月19日
Great customer service
2025年3月21日
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