The guy i spoke to on the phone and who i handed my key too was absolutely lovely and very helpful but when it came to me picking up my car the man working was rather rude and blunt, showed no proper... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Took a tyre in with a slow leak; Ronny checked it and found that it was a problem with the valve. Didn't charge which was very good (could have put a new tube in or whatever but was honest which was a... もっと見る
Had to get an urgent roadworthy done to meet other appointment guidelines. The team atmy car waverly gardens got the job done and explained. all the details behind the process. I had spoken to... もっと見る
Sean at Waverly gardens was terrific, great service, V courteous, informative, soft spoken. Car is running well so possibly the service may be ok. I'm due to change tyres, taken appointment late June... もっと見る
企業情報
mycar Tyre & Auto - Waverley Gardens について
当該企業による記述
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
連絡先
Waverley Gardens Shopping Centre, 271 Police Rd, 3170, Mulgrave, VIC, オーストラリア
- (03) 8585 7182
4.6
優良
283件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service and value for money
Great service and value for money, honest and trustworthy people - can't beat this combo. Highly recommended.
2024年9月9日
自発的なレビュー
Excellent experience
The manager Andrew explained everything in full and very happy with the service
2024年9月7日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Ordinary experience
Like last year, my service log book was not stamped and I had to ask them to stamp it. The dashboard service warning was not removed as well. These are pretty basic things
2024年9月6日
mycar Tyre & Auto - Waverley Gardens からの回答
Hi Pankaj,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Good overall service
Overall communication and service was great.
A little frustrating trying to find the service centre as it's not obvious how to get in.
Manager was helpful and efficient.
Happy to recommend them.
2024年9月6日
Polite
Polite; completed well on time.
Better if drop-off radius is increased to 10km radius.
2024年9月4日
The staff were very friendly and prompt…
The staff were very friendly and prompt and also my vehicle was looked treated with care.
2024年8月25日
My car Waverley Gardens is the best…
My car Waverley Gardens is the best team out there. They are courteous and professional. They go above and beyond each and every time I visit. Won’t go anywhere else!
2024年8月29日
The service and the other matters that…
The service and the other matters that needed attention was handled without any problems. The only thing I feel that should have been done was for them to ring me to let me know that it wouldn't be ready at 2.30pm rather than me hanging around for another hour for it to be ready
2024年8月15日
Great customer service and honest…
Great customer service and honest feedback in My car waverley gardens. I have got one car serviced there and I am bringing my second car. Thx, chadi
2024年8月6日
Andrew was awesome
Andrew was awesome. Fixed my fan belt and did not charge me his labour. Also went out of his way to drive to Volkswagon to buy a genuine part for the belt and patiently had my car charged up and ready to go. I was happy with his commitment and the outcome. Cheers man :))
2024年7月31日
Quite slow to attend a customer at…
Quite slow to attend a customer at their reception even though at the agreed drop off time. Service seemed OK but nothing really to do on BYD. Was ready pretty much when they said. Would be nice "extra" if they put EV on charge when waiting and/or finished!
2024年7月20日
Okay but they did not rotate my tyres…
Okay but they did not rotate my tyres as requested. And quoted exorbitant prices for new tyres and wipers.
2024年7月19日
Flat tire could not be repaired
Flat tire could not be repaired. Got a mew tire Come in the next day got it fitted. Great job. Hope no more puncture in the future
2024年7月18日
Great mechanic
Upfront, honest and willing to help as much as they can. They’re great mechanics and my car is running much better now.
2024年7月5日
Service completed as expected
Service completed as expected. It took longer than expected, about 5 hours, which seems excessive. Is this just an electric vehicle issue?
2024年6月28日
The staff were very friendly and the…
The staff were very friendly and the whole process was easy and efficient. They did a great job with my tyres.
2024年6月29日
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