My Car Credit ロゎ
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My Car Credit レビュヌ 

1,145
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TrustScore 5段階評䟡の4.5

4.7

オヌト ファむナンス・ロヌン䌚瀟
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レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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5぀星のうち5の評䟡

Absolutely excellent. The initial quote I was given was the APR that I was approved at. Much lower APR offered than anywhere else! Customer service was excellent, full team were always willing to hel... もっず芋る

5぀星のうち3の評䟡

Staff were helpful and service only took a few days from application to finalisation. However, upon initial application I was quoted an APR of 8.9% 'guaranteed'. The eventual contract was actually 9.9... もっず芋る

5぀星のうち5の評䟡

Car finance was fantastic in supporting me with getting my new car. Service was reliable, quick and easy. I would highly recommend. Connor war excellent and organise everything for me. The process was... もっず芋る

5぀星のうち5の評䟡

Really pleased with this company really quick process from the initial contact car was found contracts signed and collection was 7 days later I highly reccomend!!

䌁業情報

  1. オヌト ファむナンス・ロヌン䌚瀟
  2. 金融ブロヌカヌ

My Car Credit に぀いお

圓該䌁業による蚘述

Rates from 9.9% APR. Representative APR 11.9%. Free car finance calculator. Initial soft search with no impact on credit score*. Instant online decision. Broad panel of lenders to cater for all circumstances and credit profiles.

Awarded Car Finance Awards 'Best Direct Consumer Proposition' three times and 'Best Broker' for nine consecutive years.

*Initial application is a soft search. Should you progress, some lenders may perform a hard search on your credit file.

Evolution Funding Ltd T/A My Car Credit is authorised and regulated by the Financial Conduct Authority (FRN 823324). We are a credit broker, not a lender.

連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

1145件のレビュヌ

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(1,145)

過去12か月のレビュヌ数: 220件

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5぀星のうち1の評䟡

DO NOT USE THIS COMPANY!!

DO NOT USE THIS COMPANY!!

I enquired about car finance and ended up speaking to an agent at My Car Credit.

The agent advised me that he had carried out a credit check to see if I could get accepted with a lender. I advised the agent at the time that I did not want lenders to be explored because I didn't want multiple hard searches left on my credit file, as I had not found a vehicle yet and was more interested in rates and lending criteria.

Despite this, I noticed that hard searches had been left on my credit file. I complained about this to the agent, who then subsequently agreed to speak to a team leader to get the searches removed, as I had not consented to this. He then called me back and said that a team leader had agreed for them to be removed and that a request for this had been raised with the relevant team.

In further conversations with the agent, he once again confirmed that the request to remove the searches had been raised and even sent a follow-up email to the relevant department whilst I was on the call with him.

My credit report updated yesterday, and multiple hard searches have been left on my report, which has now impacted my score significantly. I sent an email to the CRA's advising that this is incorrect and requested for them to be removed immediately. The CRA's have since come back stating that they have been informed that the information is accurate, so they cannot be removed.

I was informed by the agent that this had been rectified weeks ago, which is clearly not the case. I can only assume I was lied to in an attempt to get the sale pushed through.

This has now decreased my score significantly, impacting my ability to proceed with car finance in the coming months. I have contacted the company FOUR times to get this resolved and am constantly ignored or fobbed off.

I will not be proceeding with the car finance quote offered to me and will be referring my complaint to the Financial Ombudsman Service for them to investigate.

2026幎1月8日
自発的なレビュヌ
My Car Credit ロゎ

My Car Credit からの回答

Dear Tammy,

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience.

We take concerns of this nature very seriously and your comments have been shared with the relevant teams within My Car Credit for review. As part of this process, a member of our team may contact you directly.

As we’re unable to discuss individual applications or account details in a public forum, we’d encourage you to contact our Complaints Team so your concerns can be investigated fully and responded to in line with our formal complaints process. You can do this by emailing complaints@evolutionfunding.com, quoting your name and details of your complaint.

Thank you again for raising this with us.

Kind regards,
My Car Credit

5぀星のうち3の評䟡

Fantastic Financing, Disappointing Attitude

Quick service regarding the financing side, along with great APR rates, was offered to me. However, the three stars are due to Sophie's attitude. She was lovely and assertive to begin with, however when she tried to push the warranty on me and i advised i didnt want it, she became withdrawn, attitude changed and really not bothered with the service. It became more of a hi-and-bye. Nothing in between.

2026幎1月20日
My Car Credit ロゎ

My Car Credit からの回答

Dear Jade,

Thank you for your review. We are sorry to hear about your experience with one of our advisors - this is not reflective of the service we aim to provide at My Car Credit.

We are currently investigating your application and we will update our response as soon as possible, and reach out to you should it be required.

If you have any further queries or issues in the meantime, please email complaints@evolutionfunding.com.

Kind regards,
My Car Credit

5぀星のうち1の評䟡

Useless incompetent customer service

Useless incompetent customer service. Chris Pressured me into putting a deposit down for a car to which the dealership agreed. When collecting the car I couldn’t get hold of Chris the whole day and had to go home empty handed after spending hundreds on trains

2025幎12月30日
My Car Credit ロゎ

My Car Credit からの回答

Hello,

Thank you for taking the time to leave your feedback. We're very sorry to hear that you were not happy with the experience you had with My Car Credit.

We’ve reviewed this case in detail, including the recorded calls, to ensure we had a clear and accurate understanding of the discussions that took place. These confirm that the deposit requirements, next steps and our availability over the Christmas period were explained and agreed at the time, and that efforts were made to reduce the deposit and support you with the dealership.

Finally, we would also like to reassure you that we never pressure customers into making any financial commitments - including deposits - and all decisions are made at the customer’s discretion.

We hope this helps. If you would like to discuss this further then please contact complaints@evolutionfunding.com and a member of our team will get back to you as soon as possible.

Kind regards,
My Car Credit

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