I've been using MyCigara for vape supplies for a while now. There was a problem with a device in my last order becoming faulty after a short time. I contacted Customer Service and sent details of the... ãã£ãšèŠã
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First experience with mycigara and Iâm very happy about everything ! Service is top as well as communication, prices are competitive, delivery time okay. Goods with a good packaging. Iâll continue wit... ãã£ãšèŠã
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Had some issues with giving the wrong address, customer service were brilliant and my package arrived the day after they said they'd send it. Even included a free e liquid. Fast, professional and cust... ãã£ãšèŠã
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The order took place on 27 March for Italy, and never took place. They asked that I follow up directly with Italian Postal Office, and did little to nothing to help. I proceeded to follow up for quite... ãã£ãšèŠã
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myCigara ã«ã€ããŠ
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AT MYCIGARA WE EXIST TO MAKE THE UK SMOKE FREE
MyCigara started from humble beginnings in Sheffield, Attercliffe back in 2012. Fast forward to present day where we now have physical stores all across the UK, ranging from Dumfries all the way down to London.
Through empathy, patience, and understanding, we strive to help you quit smoking once and for all. Our focus is, and always will be, on you.
TRANSPARENCY
We tell you what you need to know in a clear, honest, and friendly manner. That way, you can rest assured knowing that you are receiving impartial advice suited to your needs.
EXPERTISE
We help you make the right choice the first time. By giving you the information you need, we help you make informed decisions to find exactly what you want.
CONVENIENCE
Website or in store, MyCigara works around you to ensure that you get what you need when you need it.
EXPERIENCE
Itâs the experience, not the product, that people remember. We work to create a positive, memorable experience so we become your trusted vape source.
MyCigara started from humble beginnings in Sheffield, Attercliffe back in 2012. Fast forward to present day where we now have physical stores all across the UK, ranging from Dumfries all the way down to London.
Through empathy, patience, and understanding, we strive to help you quit smoking once and for all. Our focus is, and always will be, on you.
TRANSPARENCY
We tell you what you need to know in a clear, honest, and friendly manner. That way, you can rest assured knowing that you are receiving impartial advice suited to your needs.
EXPERTISE
We help you make the right choice the first time. By giving you the information you need, we help you make informed decisions to find exactly what you want.
CONVENIENCE
Website or in store, MyCigara works around you to ensure that you get what you need when you need it.
EXPERIENCE
Itâs the experience, not the product, that people remember. We work to create a positive, memorable experience so we become your trusted vape source.
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GM House, Wilkinson Way, BB1 2EH, Blackburn, è±åœ
- 01302 320871
- info@mycigara.com
- mycigara.com
4.1
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Brilliant products and brilliant service
I ordered the vype/vuse catridges however the newer version vuse didnât fit into my device. I emailed and had a speedy response from Richard, who sent a replacement and new catridges. This was so kind of them but Iâm so happy to say they now fit into the new vuse and I know now when I purchase in they future they will now fit and work. Thanks again MyCigara, great site and helpful cutustomer service
2021幎6æ7æ¥
myCigara ããã®åç
Dear Gemma
Thank you for your feedback on your experience with us. We are glad to see that we managed to get your issue resolved.
Please do get in touch should you need any further assistance.
Knowledgeable sales person good advice x
2021幎6æ5æ¥
myCigara ããã®åç
Dear Janet
Thank you for taking the time to leave us a review.
We appreciate your feedback and look forward to hearing from you again.
myCigara ããã®åç
Dear Kay
Thank you for taking the time to leave us a review. We are glad to see that you are happy with your shopping experience with us.
We look forward to hearing from you again.
Xyz1
It's actually such a good shopping experience, that I'm going out of my way to fill in a minimum word count required to give them the 5 stars they deserve.
2021幎6æ1æ¥
myCigara ããã®åç
Thank you for taking the time to leave us a review. We do appreciate your feedback and glad to see that you have had a good experience with us.
Please do get in touch if you need any assistance and we will be more than happy to help.
Quick delivery and good prices
2021幎5æ31æ¥
myCigara ããã®åç
Thank you for your feedback. We look forward to hearing from you again
Great service wouldnât give anywhereâŠ
Great service wouldnât give anywhere else staff are very friendly and great to deal with 100%
2021幎5æ31æ¥
myCigara ããã®åç
Dear Paul
We appreciate your feedback and thank you for shopping with us. Please do let us know if we can assist you.
Local Grimsby shop & online experienceâŠ
Local Grimsby shop & online experience A+++
2021幎5æ31æ¥
myCigara ããã®åç
Dear Liam
Thank you for taking the time to leave us a review. We will pass on your feedback to our Grimsby team.
We look forward to hearing from you again.
Quick delivery great prices on vypeâŠ
Quick delivery great prices on vype epen 3 pods
2021幎5æ31æ¥
I love the quick delivery of itemsâŠ
I love the quick delivery of items bought online the only problem I find is that even though I pay £2 a month for membership when you buy online you points donât get rewarded to your account. Throughout Covid 19 lockdown I can imagine that a lot of people have been purchasing online and are wondering my why the points havenât been awarded
2021幎5æ29æ¥
Excellent service and friendly staff asâŠ
Excellent service and friendly staff as always at the darlo store
2021幎5æ28æ¥
myCigara ããã®åç
Thank you for taking the time to leave us a review. We will pass on your feedback to the Darlington team.
Please do get in touch if you need any assistance and we will be more than happy to help.
Excellent on-line service
Excellent on-line service whilst your shop units were closed. Really quick delivery. Would recommend
2021幎5æ28æ¥
I bought two Ecig pens which was in theâŠ
I bought two Ecig pens which was in the sale.These are the best ones I've ever bought good quality and value for money.The delivery of my items arrived in a neat packaging- posting of item was quick.
2021幎5æ28æ¥
myCigara ããã®åç
Dear Michelle
Thank you for leaving us some feedback on your experience with us. We are glad to see you are happy with your recent purchase.
Please do get in touch if you need any further assistance.
Kind Regards
MyCigara
First class service
Excellent and reliable products & delivery, Iâve been using the site since the first lockdown and it has been a massive help.
2021幎5æ27æ¥
myCigara ããã®åç
Thank you for taking the time to leave us some feedback on your experience with us. We are glad to see that you have found our online services helpful. Please do let us know if you require any assistance and we will be more than happy to help.
Kind Regards
MyCigara
Really good service ð
2021幎5æ27æ¥
myCigara ããã®åç
Dear Michael
Thank you for taking the time to leave us a review. We look forward to hearing from you again.
Kind Regards
MyCigara
E LIQUIDS
Excellent service as always from Rob in the Doncaster store . The only thing I was disappointed with this time is that I didn't get a receipt through my email to see how many points I have
2021幎5æ26æ¥
myCigara ããã®åç
Thank you for taking the time to leave us a review on our Doncaster store. We will be sure to pass the feedback on to Rob!
Amazing service. specially by Tom
Tom has great customer service. Wonât shop anywhere else
2021幎5æ25æ¥
Easy to order there very efficient getâŠvery good
Easy to order there very efficient get your order within 2-3 days
2021幎5æ24æ¥
Good only trouble is when i order onâŠ
Good only trouble is when i order on line i dont get the points as i do when i go in the shop
2021幎5æ23æ¥
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