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Myflightrefund.com レビュヌ 196

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TrustScore 5段階評䟡の4

4.1

債暩取立䌚瀟
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5぀星のうち5の評䟡

Like most people, you wouldn't believe this system actually works - however it did. I submitted the information required, flight tickets and described the issue that happened and myflightrefund.co... もっず芋る

5぀星のうち5の評䟡

Var i tvivl om det overhovedet kunne lade sig gÞre at fÃ¥ erstatning for en forsinkelse af min flyrejse, men tog chancen. Sendte mine oplysninger ind og wupti stod der penge pÃ¥ min konto for erstatni... もっず芋る

5぀星のうち1の評䟡

They never managed to claim refund for an obvious mishandling by Ryanair. They didn’t respond to emails raised and send automated emails that landed in spam constantly. They also charged me to pay for... もっず芋る

5぀星のうち5の評䟡

Great company, would reccomend them to anyone who had issues with flight. My personal experience was, that my flight from London was canceled and I had to go to the Czech republic by bus next d... もっず芋る

䌁業情報

  1. 債暩取立䌚瀟

Myflightrefund.com に぀いお

さたざたな倖郚゜ヌスから提䟛された情報

  • Myflightrefund.com assists air passengers in getting their rightful compensation from the airline. Every year, we help thousands of passengers when their flight has been delayed, cancelled, or overbooked.

  • Our company was one of the first of its kind in Europe, and through more than 5 years of existence we are still one of the greatest.

  • We cooperate with some of the best lawyers in this field. This is one of the reasons why we win more than 97% of our cases.

連絡先

4.1

ほが満足

TrustScore 5段階評䟡の4

196件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌに回答しおいたせん

この䌁業のTrustpilot 利甚方法

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5぀星のうち5の評䟡

Thank you

Myflightrefund managed to get me full compensation for money lost even though easyJet only offered me 75.00.

Very grateful for this as could have lost over £2,000.

2019幎6月27日
自発的なレビュヌ
5぀星のうち3の評䟡

Didn’t realise that there would be a +


Didn’t realise that there would be a + cat added on top of the 25% charge. Also received less amount than was showni g on the days exchange rate.

2019幎6月24日
自発的なレビュヌ
Myflightrefund.com ロゎ

Myflightrefund.com からの回答

Hi Robert

Thank you for sharing your opinion with us. I'm sorry to hear that you were surprised by our service fee. We clearly state this on our website, when you file your claim and in our terms and conditions. When we win a case and secure your compensation, we charge a service fee of 25% + VAT. If we don't win your case, our service is completely free and you won't have to pay anything. I hope that you were otherwise satisfied with our service, and that you would consider using us again in the future.

If you have any questions, you are always welcome to contact us at info@myflightrefund.com. I wish you a lovely day!

Best regards

Cathrine
Myflightrefund.com

5぀星のうち1の評䟡

Did not find this helpful

Did not find this helpful. Waste of time and energy.

2019幎5月11日
自発的なレビュヌ
Myflightrefund.com ロゎ

Myflightrefund.com からの回答

Hi Safa

Thanks for taking the time to review our service. I'm sorry to hear, that you're not satisfied.

We're very interested in hearing more about this and getting in touch with you, especially, if you have any ideas on how we could have improved your experience with us.

Best regards

Cathrine
Myflightrefund.com

5぀星のうち1の評䟡

Too slow very rude

2019幎4月23日
自発的なレビュヌ
Myflightrefund.com ロゎ

Myflightrefund.com からの回答

Hi Robert

Thank you for your feedback. We value any input from our clients that can help us improve our service for others. Therefore, we would like to hear from you, if you have any ideas or suggestions that would have helped improve your experience with us.

In terms of the processing time of your claim, we always try to handle each claim as quickly as possible. Unfortunately, the time frame for claims vary, as each one is different. The amount of time it takes varies depending on the airline and the complexity of the case.

In your case, we were missing some important information from you, and, therefore, we were unable to proceed with your case until this was provided, which may have extended the processing time of your claim.

I hope that this answered any questions you might have had, and otherwise you are always welcome to reach out to us. I wish you a lovely day.

Best regards

Cathrine
Myflightrefund.com

5぀星のうち1の評䟡

Sometimes better to go direct

I thought the time it took to get the compensation was disgraceful,other people on the flight got theirs direct from Tui months before.Then when it came it was only half the amount that is entitled.If I ever need to claim again it would be quicker and more beneficial to go direct to Tui I would save 25% of the compensation.I know Myflightrefund.com are entitled to this percentage I in my opinion they haven't earned it.

2019幎4月22日
自発的なレビュヌ
Myflightrefund.com ロゎ

Myflightrefund.com からの回答

Dear Mr. Underhill

Thank you sharing your opinion with us. We are sorry to hear that you feel that our service fee is not justified.

At Myflightrefund, we are committed in helping you get your rightful compensation in the fastest way possible, although some cases may take longer than others, especially if the airline is not willing to cooperate with us. However, we can assure you, that we do everything we can to keep fighting for your compensation.

You were entitled to 800 euro in compensation, and this is also the amount which we succeeded in retrieving for you from the airline. When we win your case, we subtract our service fee (25 % + VAT).

I hope this was clarifying. If you have any further questions regarding your case and your compensation amount, you are always welcome to contact us directly.

Best regards

Cathrine
Myflightrefund.com

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