Tracking food is very easy with the barcode scanner; it makes things super helpful. Adjusting the potion sizes is relatively easy as well. I haven’t had the time to explore everything completely yet... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
I truly love the simplicity and tracking capabilities of this app. The Keto diet requires the majority of your meals be homemade for proper measurement and that’s great for me because I’m retired and... もっと見る
企業が回答しました
Very easy app for tracking. Bar code scanning or name look up is fast and convenient. I just wish it would include goals for water and fiber intake— or at a minimum, tell you your fiber intake given i... もっと見る
企業が回答しました
I am learning SO MUCH about how my body metabolizes food! I am feeling empowered to truly and holistically make long-term lifestyle changes to better my health over all and maintain that health moving... もっと見る
企業が回答しました
企業情報
当該企業による記述
Keto Diet App is a powerful macro tracker with 1000+ low-carb recipes, guidance from health experts & 24/7 support line! Recipes, diet tips and expert info, all in the palm of your hand! Tracking food has never been easier - simply type the name, or use the barcode scanner and voice recognition technology!
連絡先
1111B S Governors Ave STE 21968, 19904, Dover, 米国
- support@myketo.care
- myketo.care
4.3
優良
212件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I used this app before a year ago and…
I used this app before a year ago and it works great. Just got it again and already lost 5lbs. Making my food intake like a video game works for me!
2026年9月18日
自発的なレビュー
Keto Diet App からの回答
Welcome back, and congratulations on losing 5 pounds! It’s fantastic to hear that returning to the app has already been such a positive experience. Finding an approach that keeps you engaged can make daily tracking much more enjoyable. If you ever need assistance, our team is available through the in-app chat or at support@myketo.care. Keep that great momentum going!
We cancelled 3 months ago and they…
We cancelled 3 months ago and they claimed money for no reason.
2026年9月18日
自発的なレビュー
Keto Diet App からの回答
We’re sorry to hear about this billing concern and we’d like to review what happened. Please contact us through the in-app chat or at support@myketo.care with the email address associated with your account and a screenshot of the charge, so our team can investigate and assist you.
This AP has been very helpful in my…
This AP has been very helpful in my weight loss journey.
2026年8月15日
自発的なレビュー
Keto Diet App からの回答
Thank you for taking the time to leave such a positive review! We’re delighted the Keto Diet App is giving you useful guidance as you create a routine that works for you. Every journey looks different, and having tools that help you stay informed and motivated can make the process feel much more manageable. Whenever you need assistance, we’re available through the in-app chat or at support@myketo.care. Wishing you continued progress and plenty of moments that make you proud!
Excellent App
2026年8月15日
自発的なレビュー
Keto Diet App からの回答
Thank you for the fantastic review! We’re so happy you’re enjoying your experience with the Keto Diet App and finding it valuable for your keto journey. If you ever need support or have any questions, we’re always here through the in-app chat or at support@myketo.care. Keep up the great work and stay focused on the goals that matter to you!
Knowledge of what works is key.
The knowledge of what works is tantamount to success. KETO in general, and this app in particular make your weightloss journey as successful as possible.
2026年7月5日
自発的なレビュー
Keto Diet App からの回答
Thank you for your thoughtful review! We're delighted to hear the Keto Diet App is helping you approach your keto journey with confidence and clarity. Understanding your nutrition is a powerful foundation for making choices that support lasting progress. If you ever have questions or need support, we're always here through the in-app chat or at support@myketo.care. Keep believing in yourself—you’re on the right path!
Worst service ever - scammers
Worst customer service ever. I found charges that I wasn't aware of, and checked to find the subscription that I never knew I had. I cancelled it then a while later I see another charge. So I email the company to ask to cancel the payments and refund me. They wrote back asking me to make the cancellation myself. Despite the fact that I already told them I had cancelled it. So I assumed this email would end things. Sadly it didn't. They kept charging me and when I contacted customer service live chat, the staff member tells me she has cancelled the subscription and no more payments will occured. So I said but I already emailed you and asked for this to be cancelled. She them says only the person who made the subscription can cancel it. So I asked how come she was able to cancel it immediately while she just said she can't do it herself? Contradicting words. So said well your colleague should have cancelled the subscription because I was very clear in my email. But she refused to refund me since the date of the email and ignored my requests. And all those double charges are gone and I will never get my money back. Liars and scammers.
2026年7月3日
自発的なレビュー
Keto Diet App からの回答
We're sorry your experience left you feeling this way. We'd appreciate the opportunity to look into your account once more and review the concerns you've raised regarding your subscription. Please contact us again through the in-app chat or at support@myketo.care, and we'll make sure your case receives a thorough review.
This app is great
This app is great! It helps me keep on track with my goals. I also love that it gives you recipes and also educates you on keto if you’re clueless about it. Definitely worth purchasing if you’re serious about losing weight.
2026年6月24日
自発的なレビュー
Keto Diet App からの回答
Thank you for your wonderful review! We're so glad the Keto Diet App has become a helpful tool for staying focused on your goals. It's great to hear that the recipes and educational content are making your keto journey feel more approachable and enjoyable. If you ever need assistance, we're always here through the in-app chat or at support@myketo.care. Keep believing in your progress—consistency is what turns goals into lasting results!
Keto Diet App からの回答
Thank you for the wonderful review! It’s great to know the app has been helping make your keto journey feel more manageable and effective. Our goal is to provide tools that simplify healthy living without making it feel overwhelming, and it’s rewarding to hear that reflected in your experience. If you ever need support, our team is always available through the in-app chat or at support@myketo.care. Here's to continued progress and many more positive results ahead!
Took 31.98 from my account I did not…
Took 31.98 from my account I did not sign up to a subscription won’t refund. Shall be taking this further already reported to my bank as fraud next steps
Reporting to the national cyber security centre and action fraud uk
2026年5月15日
自発的なレビュー
Keto Diet App からの回答
We’re sorry to hear about your experience. It’s important that all payment activity is transparent and easy to verify. Our support team can look into the specific charge, confirm the status of your subscription, and provide a clear explanation. You can get in touch through the in-app chat or at support@myketo.care.
Very easy app for tracking
Very easy app for tracking. Bar code scanning or name look up is fast and convenient. I just wish it would include goals for water and fiber intake— or at a minimum, tell you your fiber intake given it’s importance.
2026年5月7日
自発的なレビュー
Keto Diet App からの回答
Thank you for your thoughtful review! We’re glad you’re finding tracking quick and convenient and it’s great to see you making the most of those features. Your suggestion about adding water and fiber goals is right on target, and feedback like this helps us keep improving for everyone. If you’d like to share more ideas, you can reach us through the in‑app chat or at support@myketo.care. Keep focusing on those smart choices—they build powerful, lasting momentum.
I really like this app so far
I really like this app so far. Seems to be accurate. 1 thing to improve would be the ability to take pictures of food to log. But really without that it’s still good.
2026年5月2日
自発的なレビュー
Keto Diet App からの回答
Thank you for the feedback. It’s helpful to hear what would make logging easier for you. To make the most of your experience, we recommend exploring the Insights section, where you’ll find dietary advice and nutrition information designed to help you better understand your eating habits and support healthier choices over time. In addition, the recipe collection can be a helpful way to discover balanced meal ideas that are easy to follow and log consistently. We appreciate you sharing your thoughts—feedback like this helps us continue improving the product.
Easy to use great app
2026年4月20日
自発的なレビュー
Keto Diet App からの回答
Thank you for the positive feedback! We’re thrilled that you’re finding the Keto Diet App simple and enjoyable to use—it’s designed to make healthy habits feel effortless and sustainable. Every feature aims to help you stay focused, motivated, and confident as you move toward your keto goals. If you ever want to explore more tools or tips, our team’s always available through the in‑app chat or at support@myketo.care. Keep that momentum going—you’re doing a great job staying consistent!
Not allowed to cancel subscription
Not allowed to cancel subscription. Do not use!!
2025年12月1日
自発的なレビュー
Keto Diet App からの回答
We’re sorry to hear this left such a frustrating impression. To cancel, please first check whether the subscription was set up through Apple. If it was, open the App Store, go to your Account, tap Subscriptions, find the app, and cancel it there. If it is not showing in your Apple subscriptions, open the app and go to Today > Profile > Manage Subscriptions. If you need extra help, please contact us through the in-app chat or at support@myketo.care.
Tracking food is very easy with the…
Tracking food is very easy with the barcode scanner; it makes things super helpful. Adjusting the potion sizes is relatively easy as well. I haven’t had the time to explore everything completely yet, but it has been very helpful to log everything that I eat on this journey. The only downside I’ve experienced thus far is my workbooks weren’t sent directly to me in the start, but upon submitting my request for them; I had access to them promptly, as well as the team’s helpfulness through the contact messenger portal. I would suggest that I’m asked for further review plaster after I’ve had the time to explore the app further. I’m looking forward to learning what it truly has to offer.
2026年4月22日
自発的なレビュー
Keto Diet App からの回答
Thank you so much for sharing such a detailed experience! We’re really glad to hear the barcode scanner and portion adjustments are making food tracking feel simple and helpful on your journey—that kind of ease can make a big difference day to day. We also appreciate your patience regarding the workbook access, and we’re happy the team was able to assist you. If you need anything along the way, feel free to reach out to us. We're here to support you every step of the way. Keep exploring at your own pace—you’re laying a solid foundation, and that’s what drives lasting results!
Keto journey
I have just completed my first few days on keto after reading the “Ketogenic Bible”, and I am really impressed with this keto app. It makes tracking simple and actually helps me understand what I am eating-not just logging in. I especially appreciate the insights on vitamins, helpful suggestions, and the recipes that keeps things interesting. So far, I am feeling good, staying on track and genuinely motivated. À very helpful companion for anyone starting or continuing their keto journey.
2026年4月16日
自発的なレビュー
Keto Diet App からの回答
Thank you so much for sharing your journey! It’s amazing to hear that the app is supporting you as you get started and helping make everything feel clear and manageable. Understanding your nutrition while staying motivated is such a powerful combination, and it’s great that the features are adding value to your experience. If you ever need assistance or want to share ideas, you can reach us through the in-app chat or at support@myketo.care. Stay consistent—you’re off to a fantastic start!
Great diet, great AP!
This is the 2nd time I’m on Keto diet. This AP makes it so easy to track carbs, learn what has carbs and stay in bounds on my diet. The weight comes off easily. The food cravings go away. The AP is my diet partner and it works great!
2026年3月27日
自発的なレビュー
Keto Diet App からの回答
Thank you for your thoughtful feedback! We’re happy to see that tracking feels more manageable and that you’re able to stay aligned with your daily targets more easily this time. Having a clearer picture of what supports your goals can really change how the process feels. If you ever need assistance or have questions, don’t hesitate to reach out through the in-app chat or at support@myketo.care. Keeping things simple and consistent is what makes this approach sustainable!
I like it very much
I like it very much! Helps me keep everything in truck. I would like to have the option to get suggestions according to the remaining protein/fat/carbs.
2026年3月25日
自発的なレビュー
Keto Diet App からの回答
Thank you for taking the time to share your experience! It’s wonderful to know the app is helping you stay organized and consistent with your goals. Your idea about getting suggestions based on remaining macros is a great one, and we’ll be sure to pass that along to the team. Input like this is incredibly helpful as we continue to evolve the app. If you ever need help or have questions, don’t hesitate to reach out through the in-app chat or at support@myketo.care. Keep refining what works best for you—that’s where real progress happens!
I’ve done keto before but once I…
I’ve done keto before but once I stopped, I gained everything back. This app helps me so much when it comes to keeping up with what I’ve eaten! I don’t always pay attention to the numbers because I know what works for my body but it is helpful to have them there! And the recipes! Oh thank goodness for the recipes!
2026年3月17日
自発的なレビュー
Keto Diet App からの回答
Thank you for your feedback! We're delighted to hear that the Keto Diet App is helping you stay on top of your habits in a way that fits your personal approach. Finding that balance between guidance and flexibility is key, and we’re happy the app supports you in that. We’re especially glad the recipes are making things more enjoyable and practical for you. If you ever need tips or assistance, feel free to reach out through the in-app chat or at support@myketo.care. Stay consistent—you’re building habits that last!
What’s great is the accuracy of the…
What’s great is the accuracy of the calorie count. I’ve tried others…. This is the best!
2026年3月13日
自発的なレビュー
Keto Diet App からの回答
Thank you for sharing your experience! It’s wonderful to know that the Keto Diet App is helping you feel confident about the choices you make each day. When the numbers you rely on are dependable, it becomes much easier to stay consistent and keep your progress on track. If you ever have questions or would like tips on exploring more features, our support team is available through the in-app chat or at support@myketo.care. Keep up the great work—every mindful decision moves you closer to your goals!
Keto Diet App からの回答
Thank you for your feedback! We’re glad the program is helping provide direction as you follow your keto journey. Having clear guidance and simple tools can make it much easier to stay consistent with your daily choices. If you ever need help using any features or have questions, feel free to reach out through the in-app chat or at support@myketo.care. Stay focused and keep building those healthy habits—you're on the right path!
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