Mynutraessence レビュー 69

Mynutraessence からの回答

1日前

Hi Ashley,

Thank you for taking the time to share your experience. We’re pleased to hear that the product has stood out compared to others you’ve tried, and that your order arrived quickly and in good condition.

It’s encouraging to know you’re already noticing early signs such as new baby hairs. While it’s still early, these initial changes can be a positive indication as you continue using the product.

We truly appreciate your trust in us and your thoughtful feedback. Should you have any questions or need further support, please don’t hesitate to reach out.

— Nutra Essence Team

Mynutraessence からの回答

19時間前

Hi Karen,

We’re really sorry to hear about your experience—that’s certainly not the kind of situation we want for our customers. We understand how frustrating unexpected subscriptions and difficulties with cancellation can be.

We’ve checked on this, and to ensure your request is handled properly and as quickly as possible, please email our customer support team at support@mynutraessence.com. They’ll be able to assist you directly with reviewing your account and resolving the subscription for you.

Thank you for bringing this to our attention, and we appreciate your patience while we work to make this right.

— Nutra Essence Team

Mynutraessence からの回答

2026年4月4日

Hi Evie,

Thank you so much for your detailed and thoughtful feedback.

We’re really glad to hear that your package arrived on time as expected, and we truly appreciate your patience with the shipping time. It also means a lot to us that you recognize our efforts to be more environmentally conscious with our packaging.

At the same time, we’re sorry to hear about the capsules being packed too tightly and sticking together. Your suggestion is very helpful, and we’ll be sure to share this with our team as we continuously look for ways to improve both our packaging and overall customer experience.

Thank you again for your support and for taking the time to share your insights—it genuinely helps us do better.

— Nutra Essence Team

Mynutraessence からの回答

2026年4月2日

Hi Daisy,

Thank you for sharing your experience with us. We apologize for the delay in delivery and truly appreciate your patience.

We’re pleased to hear that your order arrived in great condition. Your feedback means a lot to us, and we’re glad we could deliver a positive outcome.

Thank you for your support.

— Nutra Essence Team

Mynutraessence からの回答

2026年3月31日

Hi Dominic,

Thank you for sharing your experience with us. We’re pleased to hear that you feel our supplement is helping with your hair concerns during menopause.

We understand how important it is to find something that supports you during this stage, and we’re glad it’s making a positive difference. We appreciate your support and thank you for choosing us.

— Nutra Essence Team

Mynutraessence からの回答

2026年3月31日

Hi Brendan,

Thank you for your feedback. We’re truly sorry to hear about your experience and understand how frustrating this must be, especially with missing items and the lack of response.

This is not the standard of service we aim to provide, and we sincerely apologize for the inconvenience caused. Please be assured that we are taking this seriously and will be investigating your case in detail.

We will be reaching out to you directly to assist further and ensure this matter is resolved as quickly as possible.

We appreciate you bringing this to our attention.

— Nutra Essence Team

Mynutraessence からの回答

2026年3月28日

Hi,

Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. We completely understand how frustrating this must be, especially given the delay and the concerns around your order.

This is certainly not the level of service we aim to provide. Please be assured that we take this matter seriously and will be reviewing your case in detail to understand what has happened.

We will be reaching out to you directly to assist further and work towards a fair and proper resolution for you as quickly as possible.

Thank you for bringing this to our attention.

— Nutra Essence Team

Mynutraessence からの回答

2026年3月28日

Hi Carrie,

Thank you for taking the time to share your experience. We’re truly sorry to hear about the situation with your delivery and the difficulty you’ve had trying to reach us. We completely understand how frustrating and concerning this must be.

This is not the level of service we aim to provide, and we sincerely apologize for the inconvenience and lack of response you’ve experienced.

Please be assured that we will be investigating this matter thoroughly, including the tracking details and delivery status of your order, to understand exactly what has happened. We will also be reaching out to you directly to assist further and work towards resolving this as quickly as possible.

We appreciate your patience and thank you for bringing this to our attention.

— Nutra Essence Team

Mynutraessence からの回答

2026年3月28日

Hi Freya,

Thank you for sharing your feedback. We sincerely apologize for the delay in delivery and truly appreciate your patience.

We’re pleased to hear that after a few weeks of use, you’ve already noticed a reduction in hair fall. We understand how important this progress is, and while some shedding may still occur in the early stages, we’re hopeful you’ll continue to see further improvement with consistent use over time.

Your feedback means a great deal to us, and we’re grateful for the opportunity to be part of your journey.

— Nutra Essence Team

Mynutraessence からの回答

2026年3月26日

Hi Ashton,

Thank you for your kind review. We’re delighted to hear that after 6 months of consistent use, you’ve experienced less shedding and fuller-looking hair.

It’s especially rewarding to know that you’re receiving compliments and feeling confident in your results. We’re glad the product has been a positive part of your routine.

We truly appreciate your continued support and look forward to serving you again.

— Nutra Essence Team

Mynutraessence からの回答

2026年3月25日

Hi Jack,

Thank you for taking the time to share your feedback. We sincerely apologise for the concern and frustration this situation has caused you. We fully understand how important clarity and transparency are when placing an order, and we’re very sorry to hear that this has impacted your trust in us.

Please be assured that we take this matter seriously. We will be carefully reviewing your account and order details to understand what has occurred and ensure this is addressed appropriately.

We will be reaching out to you directly to provide further assistance and work towards resolving this matter as quickly as possible.

Thank you for bringing this to our attention.

— Nutra Essence Team

Mynutraessence からの回答

2026年3月24日

Hi Hanane,

We’re sorry to hear that you feel this way and understand your concern. This is certainly not the experience we want for our customers.

We take feedback like this very seriously and would like the opportunity to look into your experience further. We will be reaching out to you directly to better understand what has happened and to assist you in resolving this matter.

Thank you for bringing this to our attention. Our goal is always to provide safe, high-quality products and helpful support.

— Nutra Essence Team

Mynutraessence からの回答

2026年3月24日

Hi Arthur,

Thank you for sharing your experience! We’re delighted to hear that you’ve noticed improvements with your nails. Many of our customers also see gradual changes in hair health over time, so it’s encouraging that you’re optimistic about the next couple of months.

If you have any questions or would like personalized guidance, please don’t hesitate to reach out to us at support@mynutraessence.com. We’re always happy to help and support you on your wellness journey!

— Nutra Essence Team

Mynutraessence からの回答

2026年3月21日

Hi Megan,

Thank you for sharing your feedback! We’re pleased to hear that you’ve noticed an improvement in your hair growth since using the product. Consistent use is important, and it’s great to know it’s making a positive difference for you.

We truly appreciate you taking the time to share your experience and for choosing our product.

— Nutra Essence Team

Mynutraessence からの回答

2026年3月20日

Hi Fatima,

Thank you so much for taking the time to share your experience. We’re really pleased to hear that you’re starting to see positive changes after consistent use, especially with new hair growth and reduced facial hair concerns.

We understand how frustrating it can be to deal with these challenges, and it means a lot to know that the product is helping support your journey. As you mentioned, consistency is key, and we’re glad it’s making a difference for you.

We truly appreciate your honest and detailed feedback, and thank you for your support.

— Nutra Essence Team

Mynutraessence からの回答

2026年3月18日

Hi Kate,

We’re sorry to hear about your experience and understand how frustrating this must be. This is certainly not the experience we want for our customers.

We will be reaching out to you directly to assist you further and ensure this is resolved as quickly as possible. We appreciate your patience and thank you for bringing this to our attention.

— Nutra Essence Team

Mynutraessence からの回答

2026年3月16日

Hi Rachel,

Thank you for your feedback. We’re pleased to hear that you find the capsules easy to swallow. With regular use, we hope you start seeing the results you’re aiming for. We appreciate you taking the time to share your experience and value your support.

— Nutra Essence Team

Mynutraessence からの回答

2026年3月14日

Hi Jac,

Thank you for bringing this to our attention, and we’re sorry to hear about the confusion with your order.

We’d be happy to look into this for you and make sure you receive the full order you placed. We will be reaching out to you directly to review your order and ensure you receive the correct items from the promotion.

We appreciate your patience and the opportunity to make this right.

— Nutra Essence Team

Mynutraessence からの回答

2026年3月9日

Hi Kay,

We are truly very sorry to read about your experience and the distress this situation has caused you. Given everything you have been going through, we sincerely regret that this added any additional stress or frustration.

Please know that we take concerns like this very seriously. We have investigated this matter and have reached out to you directly via email so we can address your concerns and work to make this right.

We deeply regret the experience you had and truly appreciate you bringing this to our attention. We wish you all the very best with your recovery and health.

— Nutra Essence Team

Mynutraessence からの回答

2026年3月9日

Hi Hannah,

Thank you for sharing your update.

We’re glad to hear you’ve started using the product and truly appreciate you giving it a try. We look forward to hearing about your experience after a few months of consistent use.

Thank you for your support, and we hope it continues to work well for you.

— Nutra Essence Team