Booked a tour of Shanghai and paid in full last year. The tour was cancelled in January due to coronavirus. Still no refund from Odyssey. We are having to chase this through our credit card company... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Booked a tour of Shanghai and paid in full last year. The tour was cancelled in January due to coronavirus. Still no refund from Odyssey. We are having to chase this through our credit card company... もっと見る
企業が回答しました
We had a bad experience with the company however this is now resolved.
企業が回答しました
I haven’t even been on my trip yet, but I can definitely say that this is my first and last booking experience with this clown show. We booked the vacation package for a 15 day trip to Edinburgh and E... もっと見る
Just completed our third China visit organized by Odyssey Tours. Our travel consultant Maple Zheng and tour guides Edward Liu in Beijing, Cathy Wang in Xian and Kevin Bai in Chengdu were all superb.... もっと見る
企業が回答しました
My Odyssey Tours is an award-wining tour operator of Asia, Middle-east, Africa and South America tours. With 10+ years of experience in travel, My Odyssey Tours is dedicated to create delightful, memorable travel experiences for every customer. In May, 2018, My Odyssey Tours rebranded to Odynovo, with the same dedication for high quality service.
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We have used this tour company on two occasions- once to Vietnam and this year to China. They deliver a highly professional service at competitive prices.

My Odyssey Tours からの回答
Our tour involves 12 days in Thailand visiting Bangkok, Chiang Mai, Chiang Rai, and Phuket. Claire, our tour coordinator was great creating the package that we wanted and also checking on certain items even on her days off during our tour. All our guides were also excellent: Lucky in Bangkok, Arun in Chiang Mai and Aliyah in Phuket. My mother had some leg issues just before our trip and she couldn't walk too well. Lucky and Claire helped arranged a wheelchair at the hotels and the guides actually pushed my mother in the wheelchair during some extensive walking parts of our tour. We thought that was beyond the call of duty and appreciated their care since it would have ruined our vacation. Odyssey Tours is highly recommended from us.

My Odyssey Tours からの回答
We traveled in vietnam and Laos with Odyssey Tours. They arranged private guides for us in all the major cities. The itinerary was well-planned (except for one day when we probably didn't need so far up the Mekong Delta outside of saigon, since traffic was horrible coming back) The guides were quite good and Alick Peng was very accommodating. we were very pleased overall with our excellent accommodations, sights and travel arrangements.

My Odyssey Tours からの回答
I worked with Claire and she was extremely helpful. I had many questions and with the time difference it
Made it difficult. Claire handled everything well - got back to me ASAP and it seemed as if she was right next door.
She planned our tour
According to our needs.
I would definitely use her services again
Sincerely,
Peggy

My Odyssey Tours からの回答
My sister and l had a great holiday in Singapore and Malaysia, thanks to Odyssey Tours. The tour was well co-ordinated and the tour Guides were informative and hospitable.

My Odyssey Tours からの回答
Alick Peng from Odyssey Tours helped my friend and I plan two trips to Asia. The reason that we turned to Alick and Odyssey for the second trip was because we were so very pleased working with him to plan our first trip to Asia. Every single detail was taken care of when we travelled to Vietnam, Cambodia and Laos. It was perfect in every way. Alick is an outstanding travel agent for this company and I would highly recommend his services to anyone who is thinking of travelling with Odyssey. He answers his emails in a very timely manner and makes communication to plan a trip over the Internet very easy. On our second trip to Asia this past October of 2017 which included areas of Vietnam and Cambodia that we did not have time to explore the first time, we turned once again to Alick. There were many of our own ideas that we wanted to include in the itinerary and Alick readily adjusted proposed itineraries to accommodate all of our wishes. We actually requested two changes in the middle of our most recent month long trip and all it took was an email to Alick for him to immediately respond and make the necessary adjustments including length of stay at some hotels. Alick made sure that someone from Odyssey was always there to pick us up at airports and hotels no matter what changes we requested. We have absolute confidence in Alick Peng as a travel agent and would definitely turn to him if we decide to plan another trip. His services are OUTSTANDING and from our experience in working with him we can tell that he is definitely an asset to Odyssey. We have also highly recommended Odyssey and Alick Peng to some of our friends in Canada who enjoy travelling. Thank you Alick and Odyssey for two wonderful and very memorable trips to Southeast Asia !

My Odyssey Tours からの回答
Odyssey and Claire Jiang were the best aides for organizing my Vietnamese trip last March. They helped with hotels, entry visas and many great suggestions for day trips during our time there. I would recommend Claire and Odyssey to anyone planning a trip in Asia or wherever else they serve. Thank you.

My Odyssey Tours からの回答
The service we got from Bryant was 6 stars and i know the rating goes only up to 5 stars! The best service we ever go.t We are sure that our trip to S.E. Asia will more then excellent!
Thanks Bryant

My Odyssey Tours からの回答
Claire went above and beyond to give us the most amazing holiday ever ,I have recommended her to friends and family,thank you again Claire

My Odyssey Tours からの回答
Great trip to Siem Reap. Excellent guide and driver. All arrangements were excellent and as expected. would definitely use this company again for any travel in Southeast Asia.

My Odyssey Tours からの回答
Our trip with my family in June was wonderful. It was started with our travel consultant Claire Jiang who helped us all the way with our itinerary and flexibility on the dates that we want to go. Claire did a fantastic job on assisting us in every detail of the trip. We had some minor problems almost the end of trip. We couldn't get hold of Claire in the office (because it was a Sunday) instead a co worker of hers (Bruce) definitely helped us out. But Claire did call me back after couple of days and sorted things out. Overall, Claire did a wonderful job and she deserve a 5 stars and I would still recommend Oddysey Tours as my next travel agency on my next visit to Asia... Melissa K. USA

My Odyssey Tours からの回答
I have used Odyssey Tours for 2 wonderful trips in Southeast Asia. They do a terrific job, their guides are first rate.

My Odyssey Tours からの回答
Loved my trip to Vietnam, Cambodia, and Thailand with Odessey tours. Guides were punctual, knew a TON about the sites we went to, included food was all very good, and the hotels were all in great locations and had very nice amenities (we chose 3 star for most of our hotels, and were still pretty equivalent to 4 stars in the United States). We even got some free upgrades to the 4 star hotels when the 3 stars were not available. When our flight out of Hue was cancelled due to heavy rains, Odessey quicky rescheduled us a flight out of Da Nang along with transport. Everything was taken care of! Our tour coordinator, Cherry, was awesome and made sure to call and check on us upon arrival, midway through our trip, and when our flight was rescheduled. She's awesome! Highly recommend Odyssey tours all around!

My Odyssey Tours からの回答
This is the second time we deal with Odyssey Tours regarding our travel. Previous time was our trip to Indochina, when everything was organised perfectly and completely in accord with our tailor-made itinerary.
Our second trip to China is yet to happen, but both trips were organised with the same Odyssey consultant Liz Ling.
She was absolutely fantastic and continuously provided straight to the point, prompt and tireless assistance and advise on all our enquiries and requests. She was and still is an absolute pleasure to deal with.

My Odyssey Tours からの回答
Very professional . Our trip went without any problems. Would highly recommend

My Odyssey Tours からの回答
My partner and I used Odyssey for a 2 week trip to Vietnam, Cambodia and Laos in November 2016. We had initially thought that a private tour would be too expensive, but after some hunting online we found Odyssey Tours, and the wonderful Alick was very patient in helping us organise the perfect tour. Nothing seemed to be too much to ask and he arranged a wonderful tailor-made itinerary for us. We went to Hanoi, Ninh Binh, Halong Bay, Luang Prabang, Siem Reap, Ho Chi Minh City and the Mekong Delta. Alick arranged all of the transport including private drivers and internal flights. The whole trip was run flawlessly, and everything was very well organised. The hotels were stunning, and the guides and drivers were all friendly and knowledgeable. We had the holiday of a life time and would definitely recommend Odyssey and book with them again. It’s astonishing that this company can organise such excellent tours for such reasonable prices. 5 stars!

My Odyssey Tours からの回答
Great Experience, organization, quality and service. Hihgly recommendable

My Odyssey Tours からの回答
Our trip to Cambodia is the 2nd trip that Alick Peng of Odyssey Tours has organised for my husband and myself, we were in Vietnam 2 years previously. On both occassions we were pleased beyond our expectations for Alick’s services, his clear communication and prompt responses to our questions or requests are nothing less than excellent. We met friends on our final days in Sinoukville and Alick was even kind enough to arrange a car big enough to transport all of us back to Phom Peng for our departure flights. Thank you Alick! Our trip was custom made to suit our requirements and the length of time that we had for our holidays. All of the chosen hotels and organised trips met our expectations.
Our hotel in Phom Peng, the White Mansion was comfortable and it has a great breakfast! The friendly staff looked that we got reasonably priced Tuk Tuks to take to where we wanted to go. We visited rooftop bars for happy hour and there are numerous good restaurants to choose from. We were also central to all important sights like the Genocide Museum, the Royal Palace and Temples.
Our stay in Battambang at the lovely Battambang Resort, saw a beautiful water lily pond in front of our unit. I enjoyed the peaceful and relaxing ambience after our previous days in Phom Peng. The restaurant is very good and the owners of the hotel are lovely friendly people. The Bamboo trainride was a special and fun experience! We really wanted time out from visiting Temples during our stay in Battambang, so our tour guide suggested a visit to the Bat cave. It was fascinating to see not thousands but millions of wrinkle lipped bats exiting the cave above our heads.
Siem Reap the city of ancient Temples, we appreciated each and everyone of them! The Tara Ancor hotel is probably the most modern and largest hotel of our stay in Cambodia, the restaurant had good food, we enjoyed the swimming pool and bar area. Even though the staff were excellent, the quaintness of our previous 2 hotels were more our preference.
Our tour guide for Battambang and Siem Reap was ‘Phalley’ his wonderful service makes us want to come back and experience more of Kombodia with him as our guide. Phalley was competent in his knowledge of our places of interest, he was fun and a wonderful humble person to boot. This is our second trip with Odyssey Tours and it wont be our last. Thanks again, Alick!

My Odyssey Tours からの回答
The service from Claire Jiang
was outstanding nothing was too much trouble and she made our trip to Vietnam a one to remember highly recommended and have told all of our friends

My Odyssey Tours からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。