My Plaza Shop レビュー 15

My Plaza Shop からの回答

2024年9月16日

Thank you for sharing your experience! We're thrilled to hear that you enjoyed the kitchen equipment and found our customer support helpful. Your satisfaction is our priority, and we're here to assist you anytime. If you have any more questions or need further assistance, don't hesitate to reach out. Happy cooking! 🍳

My Plaza Shop からの回答

2024年9月16日

Thank you for your wonderful feedback! We're delighted to hear that your order arrived in perfect condition and that you're enjoying your new cooking items. It's great to know that our quick delivery and customer support met your expectations. If you ever need anything else, we're here to help. Happy cooking! 🍽️

My Plaza Shop からの回答

2024年9月16日

Thank you so much for your kind words! We're thrilled to hear that you're satisfied with our service and that the cleaning cloths are working well for you. If you have any other feedback or need further assistance, feel free to reach out. We're here to help!

My Plaza Shop からの回答

2024年9月16日

Thank you for your feedback! We're glad to hear that you found The Plaza to be well-equipped and the room clean and comfortable. Your satisfaction is important to us, and we hope you continue to enjoy your stay. If there's anything more we can do to enhance your experience, please let us know!

My Plaza Shop からの回答

2024年9月16日

Hi Christos,

We're genuinely sorry to hear about your experience and want to assure you that your satisfaction is our top priority. It seems there might have been a communication gap, as we haven't received any correspondence from you regarding these issues.

We are always ready to assist with any concerns, whether it's processing a refund, handling returns, or resending products that may have been damaged during shipping. We take great care in packaging our products, including using protective stickers, to ensure they arrive safely.

Additionally, we've expanded our product range and would love the opportunity to make things right for you. Please consider reaching out to us so we can address your concerns directly. We would also appreciate if you could reconsider the review, as it seems to relate more to the shipping carrier than our service.

Thank you for your understanding and for giving us the chance to resolve this matter.

My Plaza Shop からの回答

2024年8月28日

Thank you for bringing this to our attention. We’re truly sorry to hear that your order arrived with broken items, especially when these essentials are so important for your first days.

Please know that we pack all items carefully and label them as fragile to ensure safe delivery. However, it seems that something went wrong during shipping. We’re here to make this right.

Could you please contact us directly at contact@utilitydirect.nl with details or photos of the damaged items? We’ll prioritize sending replacements or arranging a refund, whichever you prefer.

Your satisfaction is our priority, and we’re committed to resolving this for you as quickly as possible.

Thank you for your understanding.

My Plaza Shop からの回答

2024年8月28日

Superleuk om te horen! Fijn dat alles naar wens was. Veel plezier met je nieuwe studio! 😊

My Plaza Shop からの回答

2024年8月28日

Bedankt voor je review! Wat fijn dat je tevreden bent met de service en het product. Veel plezier ermee! 🎁

My Plaza Shop からの回答

2024年8月28日

Bedankt voor je review! Super om te horen dat je blij bent met de kwaliteit en prijs. Veel plezier met je bestelling! 😊