PuraHome レビュー 

PuraHome からの回答

2026年1月13日

Hi Louise,

Thank you so much for this wonderful review! We're thrilled to hear you've been enjoying cleaner water for the past 5 months and that our team has been able to help you along the way.

Your recommendation truly means the world to us!

Best regards,
Luke

PuraHome からの回答

2026年1月5日

Thank you so much for sharing your experience! We're really glad Marinel was able to help you quickly and get you back up and running with a new unit.

We stand behind our products, and it's wonderful to hear that our customer service team could resolve this for you so smoothly.

Thanks again for sticking with PuraHome, we really appreciate it!

PuraHome からの回答

2025年12月28日

Hi there,

This is Luke, CEO of PuraHome. We're really sorry to hear about your experience. We take feedback like this seriously, and we absolutely want to make this right.

Our 30-day return policy is designed to be straightforward - we ask for photos simply to help us understand what went wrong so we can improve and ensure the right solution for you. We never want returns to feel like a hassle.

I've checked our records but can't seem to identify your order based on this review. Could you please reach out to hi@mypurahome.com, mention that you left this review. I'll personally ensure this gets resolved for you immediately.

Best regards,
Luke

PuraHome からの回答

2025年11月23日

Hi Liam,

Wow, thank you so much for sharing this incredible story! As a father of 4 myself, reading about the positive impact on your family's health truly means the world to us.

It's amazing to hear that something as simple as cleaner water has made such a noticeable difference - from better digestion to even helping with your teenager's skin. These are exactly the kind of real-life results that remind us why we do what we do.

Thank you for trusting PuraHome with your family's health and for taking the time to share your experience. Reviews like yours help other families make the switch too!

Wishing you and your family continued good health!

Warm regards,
Luke

PuraHome からの回答

2025年11月22日

Hi Ruby,

Thank you so much for your lovely review! We're so pleased to hear that you had a great experience with our customer service team. Providing knowledgeable and friendly support is something we take great pride in, and it's wonderful to know we hit the mark for you.

If you ever need anything else, we're always here to help!

Best wishes,
Luke

PuraHome からの回答

2025年11月22日

Hi Maria,

What a beautiful review – thank you so much! We love that our product brought back those nostalgic memories of pure tank water from your childhood. We're thrilled that the installation was simple and that you're enjoying such great quality water again.

Thank you for choosing us, and please reach out if you ever need anything!

Warmest regards,
Luke

PuraHome からの回答

2025年11月22日

Hi Locky,

Thank you so much for this fantastic feedback! We're delighted to hear that you had a great experience with our delivery and product quality, and that you're already noticing the difference in your water. We completely agree – clean water really should be in every household!

We're here if you ever need anything at all.

Best regards,
Luke

PuraHome からの回答

2025年11月22日

Hi Pat,

Thank you so much for your kind words and recommendation! We're so happy to hear that you've noticed a real difference in your water quality. Knowing that you'd recommend us to others truly means the world to our team.
If there's anything else we can do for you, please don't hesitate to reach out!

Best wishes,
Luke

PuraHome からの回答

2025年11月22日

Hi Dr Hurley,

Thank you so much for your wonderful review! We're absolutely thrilled to hear that you and your family feel safer knowing your drinking water is protected from harmful chemicals. It's feedback like yours that reminds us why we do what we do. We'd love to help you get more filters for your whole home – please don't hesitate to reach out anytime!

Wishing you and your family continued health and safety.

Warm regards,
Luke

PuraHome からの回答

2025年11月21日

Hi Dennis,

Thanks for your feedback! We're glad to hear the filter is doing exactly what it's supposed to. That's what we're all about, no fuss, just clean water that works.

We appreciate you taking the time to leave a review!

Best regards,
The PuraHome Team

PuraHome からの回答

2025年11月21日

Hi Victoria,

Thank you so much for this thoughtful review! We're thrilled to hear the filter is working perfectly in your kitchen and that the tap solution is saving you valuable bench space.

It's great that you've set up the subscription plan - you're absolutely right that it's the most cost-effective way to keep your water pure without having to think about reordering.

We really appreciate your honest feedback about the website navigation. We're always looking to improve the customer experience, and your input about keeping things simpler is valuable. We'll definitely take this on board as we continue to refine the site.

Thanks again for choosing PuraHome, and if you ever need anything, our team is always here to help!

Warm regards,
The PuraHome Team

PuraHome からの回答

2025年11月20日

Hi Fergus,

Thank you so much for taking the time to share your experience! We're thrilled to hear that the product has worked exactly as you expected and that you're noticing the difference. It's wonderful to know you found great value. Your recommendation means the world to us!

Warm regards,
The PuraHome Team

PuraHome からの回答

2025年11月20日

Hi Steve,

Thanks for your kind words and recommendation! We're so glad you're happy with your purchase. Reviews like yours make what we do so rewarding!

Best wishes,
The PuraHome Team