Myresellerhome レビュー 493

Joan Smith is EXCELLENT at her job.

We had a complex problem with our domain being hacked and Joan was willing ... and very able ... to solve it for our company. She knew just what to do!

Thank you, Joan!

I’ve consistently received prompt and professional live support from the MyResellerHome team. Their responsiveness and commitment to resolving issues quickly have been excellent. I truly appreciate their reliability.

The support was excellent the staff patience and understanding of the problem and knowing how to quickly resolved the issues is what amazed me. Thank you myreselllerhome, your support services is the best. Thanks

We recently wanted to do something on our site that was out of the ordinary. Our error was trying to do it without consultation.

After royally screwing up our entire hosting service (We're a hosting reseller), we asked for HELP!!!

Fortunately, we were connected by the Chatbot to Arthur and from there... well... he made it easy to not only clean up our mess, but also to help us do what we needed done.

Arthur's the best. In fact, we have never had a bad experience with any of the technical support help from MyResellerHome.com. We endorse them 1000%

Excellent hosting service! The support team is incredibly fast and available 24/7. Highly satisfied with their quick response and reliability.

As usual, great help and resolution of issues. Thanks a lot. A great team, with extensive knowledge of the profession, and excellent communication.

Fast and was able to resolve the isssue

Thanks you could fix this in few minutes, emails working for my customers.

I am deeply frustrated with the poor service and lack of accountability from Myresellerhome Inc. My account has been suspended for over three months (since 30th August 2024) due to an error in payment where I accidentally paid twice for my domain. I promptly requested a refund for the duplicate payment, which was refunded through a chargeback.

After all this time and repeated follow-ups, I have now been told:
“As you raised the chargeback and did not close it in our favor, in such cases, if you want the service active, you will need to pay a chargeback raising compensation of $125.”

This response, signed by Brenda Taylor from their Billing Department, is completely unacceptable. They are ignoring the fact that I have already paid for their services and was only disputing the duplicate payment made in error.

Meanwhile, my account remains suspended, causing me to lose customers, business revenue, and my reputation. After all the stress and inconvenience they’ve caused, this is the response I receive?

What would you do in my situation? Have you experienced similar treatment from this service provider?

Muchas gracias Alison, siempre me ayudan. Los quiero.

Never ever put hosing in this reseller this reseller is after money and cannot help you when facing challenges they look only for money.

IF YOU WONT LISTEN TO ME YOU WILL WONDER THERE IS SOMEONE CALLED BRENDA TAYLOR ALWAYS IS CONSIDERING INVOICES EVEN IF SERVICES ARE NOT IN USE , THEY HAVE HARD POLICY FOR THEIR RESELLERS. YOU CAN'T SURVIVE.
THEY HAVE BROKEN MY BUSINESS NOW AM STRUGGLING WITH NO CLIENTS BECAUSE OF MYRESELLERHOME

Used to be a good company back when i signed up.
My domain details below. They invoiced extra and changed due date to 2nd October with a few days notice.
Registration Date
Wednesday, October 27th, 2021
Next Due Date
Wednesday, October 2nd, 2024

good job, excellent attention, I recommend him

I thank Laura for her help today, I really appreciate her work. Even though I am very upset with Myresellerhome, I understand the company is different than the people. Laura has done a nice job with I asked. Thanks Laura. Myresellerhome I don't like your way to do things when I tried to end my hosting service. I was almost forced to go back so my website could be up and running.

I was attended by Carl today. He just solved 3 questions in a row and one of those questions was not a simple question, but a request pretty complex, he still helped me and took his time to explain me the issues I was facing with my host requirements. He was incredibly great and I won't recommend other hostings not just for the price, but for the attention received!

The customer service care is amazing to it's clients