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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

I ordered my one month subscription because they didn’t have a onetime offer, I ordered it and I was trying to find the cancel subscription, but I didn’t so i thought it auto cancelled, one month late... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

I've now been a subscriber to Mystery Tackle Box for six months, and it's totally changed the way I fish. Every box is like a present coming from the fishing gods, loaded with top, notch lures, hooks,... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Ease of switching as needed to receive products specifically for season or type of fish. Lots of new products that each of my boys enjoyed receiving or learning to use to up their abilities. Customer... もっず芋る

5぀星のうち5の評䟡

Mystery tackle box is amazing honestly I have no complaints they always give you something that you could ACTAULLY fish and have some luck with, but still every once in awhile throw something that loo... もっず芋る

䌁業情報

  1. 釣具店
  2. ホビヌショップ

Mystery Tackle Box に぀いお

圓該䌁業による蚘述

Unlock a world of fishing experiences with our monthly subscriptions. Mystery Tackle Box offers three tiered plans, suited to anglers at all levels and budgets. We’re your fishing buddy in a box! Our team handpicks the catch of the month, delivered straight to your doorstep with an assortment of hardbaits, soft plastics, jigs, hooks, and other tackle.

#HappyDance is our motto at HQ. We put our fans first and strive to deliver a positive customer experience every time. Should you have any issues or concerns, reach out to us and we’ll make it right!


連絡先

3.8

ほが満足

TrustScore 5段階評䟡の4

7566件のレビュヌ

5぀星
4぀星
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ネガティブなレビュヌの 80に回答しおいたす

通垞1カ月以䞊経っおから回答

この䌁業のTrustpilot 利甚方法

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5぀星のうち1の評䟡

I ordered my one month subscription


I ordered my one month subscription because they didn’t have a onetime offer, I ordered it and I was trying to find the cancel subscription, but I didn’t so i thought it auto cancelled, one month later I was charged on my account, I called customer service and they said there was nothing I could do. VERY Disappointed

2026幎3月30日
自発的なレビュヌ
Mystery Tackle Box ロゎ

Mystery Tackle Box からの回答

Hi Benjamin,

Thank you for reaching out and we're here to help make things right. We don't show any messages from you in our inbox -- please feel free to send us another inquiry at support@mysterytacklebox.com and we'd be happy to assist you further. We don't offer phone support but can take care of you via email once we hear back.

We look forward to hearing from you soon!

5぀星のうち4の評䟡

I've now been a subscriber to Mystery


I've now been a subscriber to Mystery Tackle Box for six months, and it's totally changed the way I fish. Every box is like a present coming from the fishing gods, loaded with top, notch lures, hooks, and tackle, that I would not have chosen myself everything from unusual soft plastics to crankbaits at a professional level for bass fishing. The customer service team fixed a tiny shipping error very quickly, and the value is just right for the price. If fishing is your thing, you must give this a try.

2025幎9月16日
自発的なレビュヌ
Mystery Tackle Box ロゎ

Mystery Tackle Box からの回答

Wow, thank you so much, Robert! Six months in and we're still getting to surprise you — that never gets old for us! We love that you're trying gear you wouldn't have picked yourself, that's exactly what we set out to do. So glad our team was able to sort that shipping hiccup quickly too. Here's to many more boxes ahead — tight lines!

5぀星のうち3の評䟡

I signed up for Mystery Tackle Box


I signed up for Mystery Tackle Box because I was interested in trying out new lures and gear without having to do all the research myself. The idea is great: you get a box of surprise tackle every month, and the first few boxes were really exciting and felt like great value. The lures were effective on the water, and the included tips along with the QRcode videos were a nice feature that helped me understand how to use some of the new baits.

Still, things got a bit annoying as I started to notice a drop in quality and value. There were times when the box seemed to have been stuffed with useful gear, but several times it was full of things I already had or simply did not really need, and the alleged 'over $25 value' didn't always correspond to what I found at the stores. Shipping was generally fine, but a couple of times the orders were delayed with no information given, and the staff was friendly but took a while to get back to you. In general, if you like variety and don't mind paying a little extra for the element of surprise, it is a nice subscription, but the lack of consistency makes me rate it only three stars.

2026幎1月12日
自発的なレビュヌ
Mystery Tackle Box ロゎ

Mystery Tackle Box からの回答

Hey Jake,

My name is Jeremey, and I am the customer success manager here at MTB. Thank you for taking the time to share your feedback.

We're sorry to hear your recent boxes didn't hit the mark — that's never the experience we want for our subscribers.

Since we weren't able to locate your account, please reach out to us at support@mysterytacklebox.com, and we'll make sure things are made right for you.

Thanks, and we look forward to hearing from you!

5぀星のうち1の評䟡

Unauthorized subscription and NO refund

While the product may be fine, I am dissatisfied with their customer service and the "subscription". I bought this as a gift and chose the one month plan, assuming it was a one time purchase due to the other plans of longer duration. I checked my profile on my phone to see if I had a subscription and there was no information on my page about it. Come to find out they only show it if you are on the desktop version. They charged me again a month later and I immediately contacted them back the same day asking to cancel the order and my subscription. I explained how my page never showed the subscription and even offered to return the order (that hadn't even shipped) to them and they denied every request and were not helpful or assuring at all. Scam! I will be disputing this further.

2026幎1月1日
自発的なレビュヌ
Mystery Tackle Box ロゎ

Mystery Tackle Box からの回答

Hey Cole,

I'm Jeremey, Customer Success Manager at MTB. Thank you for taking the time to share your feedback — I sincerely apologize for the billing issue on your account, that should never happen and we want to make this right for you, so please keep an eye out for an email from us shortly

5぀星のうち1の評䟡

Cheap Junk you won't use

Girlfriend purchased the Saltwater Pro subscription for me, direct from the company. The first package arrived and it was all Fresh water lures. They claim this is saltwater stuff but beside a rubber shrimp nothing else is anything yiu wod want to use.ven the pics of the fish that you catch with the lures showed freshwater bass and trout. After reaching out to the company they asked her to take pictures of the box and the lures which she did. They responded that Trout are saltwater fish so they sent the right package. We asked to get a call back from the manager and was told only email correspomdense at this time..

2025幎12月28日
自発的なレビュヌ
5぀星のうち2の評䟡

Mystery box was good, now junk

This company used to be amazing, and the value of their mystery box was phenomenal! Now all you get is cheap garbage that I doubt is even worth the price paid. In short, they changed and I do not recommend their monthly boxes anymore.

2025幎12月1日
自発的なレビュヌ
Mystery Tackle Box ロゎ

Mystery Tackle Box からの回答

Hey Cole,

My name is Jeremey with the MTB customer support team. Thank you for sharing your review with us.

We want to apologize for the poor experience with your boxes and the items you received. We'd love the opportunity to make things right for you. Please send us an email at support@mysterytacklebox.com so we can fix this issue for you.

We look forward to hearing from you!

5぀星のうち5の評䟡

Great company to work with

Originally wrote a tough review about Mystery Tackle Box. They reached out to me immediately to discuss my dissatisfaction. Turns out the situation was more my fault for not ordering correctly. I dealt with a great representative who walked me through the process and they could not have been better. I actually should have reached out before reviewing. I am glad they reached out I am looking forward to my next mystery box!

2025幎12月7日
自発的なレビュヌ
5぀星のうち1の評䟡

Lied to get my info, don’t trust you

I was going to buy my son this for his 21st bday and have a box mailed once a month for a year. However, I was promised a $10 off code if I gave them my email and phone but it wasn’t until after I did that that it said you couldn’t use it on a regular box. That’s really shifty business practice. I didn’t want to sign up for the whole year until I saw that it was worth the money so I was starting with buying just a month. Now I’m not buying anything all thanks to a false promise and code that doesn’t work. Upon reading reviews, I see I am not the first and not the only one with this same problem but yet you continue to do this shady business practice. That’s not okay and I won’t be back unless I’m shown yoh can suddenly be trusted.

2025幎10月19日
自発的なレビュヌ
Mystery Tackle Box ロゎ

Mystery Tackle Box からの回答

Hey Kami,

Thank you for taking the time to share your feedback. We want to apologize for the issue with the promo code. This isn't the kind of experience we want for our customers.

Please send us an email at support@mysterytacklebox.com so we can resolve this issue and make things right for you.

We look forward to hearing from you.

5぀星のうち5の評䟡

Best Monthly Surprise!

I’ve been using mystery tackle box for years now and it’s hand down the best fishing subscription on the market. The variety and quality of lures + detailed fishing tips make it something I look forward to every month. I’m constantly losing lures but my tackle box is always set up thanks to MTB!

2025幎5月1日
自発的なレビュヌ
5぀星のうち1の評䟡

I got my friend a 3 month membership


I got my friend a 3 month membership for a Christmas present and you guys kept sending him boxes after that. I went on and canceled it to stop the charges over a month ago and I just got a notification that you are sending another box to him. I want my money back and for you to stop sending packages.

2025幎4月29日
自発的なレビュヌ

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