Worst customer service ever. I emailed them last week. No response. I called on Monday 09/14/2026. No follow up. I called again on 09/15/2026 left a voicemail and no one has called me back. I called a... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Worst customer service ever. I emailed them last week. No response. I called on Monday 09/14/2026. No follow up. I called again on 09/15/2026 left a voicemail and no one has called me back. I called a... もっと見る
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I’m a 6X Champion Boxer that trains almost and literally every day (1 day off) I run in the mornings 4-8 miles a day. In the afternoons and evenings and nights, I train an additional 2.5 to 3 hours a... もっと見る
I received a container on Killer Labz Noxious pre-workout that was clumpy, pasty & in chunks. Didn't look good or new. Looked like it was exposed to hear or past expiration. Couldn't tell because cont... もっと見る
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Thank you for making available your product of potassium nitrate in capsule form. You are one of the few companies that make this valuable NO precursor available to the public. I am taking it now to h... もっと見る
MySupplementStore.com stands for commitment, service, knowledge and dedication to our #1 asset, you the customer. In September of 2009 we purchased MySupplementStore.com from the original owner Joshua Smith. Since 1999 we have been serving customers in our brick and mortar stores. We are not just an online supplement store. We pride ourselves on great prices, great service, and a very knowledgeable staff. Our employees receive regular training on the newest products so we can answer all of your questions. Our customers always come first and we will go the extra mile to make you happy.
10116 W 191st St, 60448, Mokena, 米国
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I received a container on Killer Labz Noxious pre-workout that was clumpy, pasty & in chunks. Didn't look good or new. Looked like it was exposed to hear or past expiration. Couldn't tell because container did not have an expiration printed on the label which was odd & not common. Was skeptical to use for consumption due to the nature of the product. Not a pleasant experience for a first-time shopper. Need Help in rectifying this issue ASAP!

My Supplement Store からの回答
Great explanation of use and advantages of products.
What's to say when nothing happened? It was a smooth, uneventful purchase. I ordered, paid with my PayPal, and on day 5 my package arrived. Easy peasy!!
Great deal on iso protein. They ran out of one of the items before it got sent to me but then offered me something else for the same value, which was really nice.
I never received my shaker bottle and samples for spending $150 on black Friday. I messaged twice and to no avail. Otherwise this is a good place to shop. I will be back, but I guess this is what happens when you don't make your customers happy by making good on a black Friday offer.
Just an update, I should have mentioned that customer service DID tell me that there was a green check box that I needed to check, which said something like "yes I want my free items".
But in my defense, and I still have their Black Friday Solicitation e-mail, and it says the following, this is an exact quote: "Black Friday Sale 20% off +Free shaker and samples w/purchase over $149". Then at the bottom of the e-mail in fine print it says: "* Sale Runs 11/21 - 11/28. This sale cannot be used in combination with other sales, promos, coupon codes, or special offers. Cannot be used on Bars, Stacks, RTD's or Clearance Items or Select Brands. Free Shaker and Samples promo is limit 1 per customer and while supplies last."
...nowhere there does it say "you must check the green check box" it only says that I need to spend $149.
...I also must say that I buy items from two other websites, which offer free items at certain dollar amounts. One has the following check box options "I want my free stuff" and "I do not want my free stuff". it will not let me checkout until I have checked one of the boxes. I must check a box.
The other website has a popup if you do not choose your free item which says "are you sure you don't want a free item?".
This website had nothing like this. My supplements arrived in a box which had room for the shaker, etc. so it would have been simple to add them in. Maybe a few ounces more.
I also want to mention that I messaged with this one customer service rep and they never offered to send me the free items that I earned with my $149+ purchase. So I forwarded a copy of the Black Friday solicitation and showed them that there was no mention of this illusive checkbox. Just the requirement of spending $149+. You would think that I would have received a response, or maybe they would have just sent the free items? No. No response.
Again, this company is great, has great items, great prices! But when you are offering a free item, just give the free item. Why make me check a box that I want a free item? How about a yes or no box? Or even simpler "Check this box only if you DO NOT want the free item, otherwise you are getting the free item". Seems that they would rather have this review than just giving me the free item that they said I would get with a $149+ purchase.
I will be back next black friday, and I will NOT miss the check box. If all goes well, I will give a new and hopefully 5-star review. You guys deserve a better review, but the customer service for this black friday special is just falling very short of anything better. Make it right, and I will remove the review. If not, then see you next year.

My Supplement Store からの回答
Outstanding customer service and support. Any questions I had were answered and good advice provided. Staff are super friendly and knowledgeable. As far as my order it came so fast. Will be back!

My Supplement Store からの回答
Great product and quick shipping. But online checkout was wrong regarding which items you had in stock or had shipped So my order had to be changed several times.

My Supplement Store からの回答
Great products at great prices plus great customer service equals customer for life!

My Supplement Store からの回答

My Supplement Store からの回答
Great range of products and great prices. unfortunately international shipping is to expensive to continue to shop with.

My Supplement Store からの回答
You had everything I was looking for and got it to me in a timely manner

My Supplement Store からの回答
My product came in 3 days so it was super quick and I got a extra jar of pills for less then 6 bucks….. I’m so thankful”.

My Supplement Store からの回答
The delivery was fast and no hassle. It said 5-8 days. I received my order in 3 days. I was kept updated on each step of the process.

My Supplement Store からの回答
Easy website to order from. Great prices. Fast shipping. I’m on day 5 and already experiencing good results.

My Supplement Store からの回答
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