My Supplement Store レビュー 

2,714
TrustScore 5段階評価の3.5

3.4

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Worst customer service ever. I emailed them last week. No response. I called on Monday 09/14/2026. No follow up. I called again on 09/15/2026 left a voicemail and no one has called me back. I called a... もっと見る

企業が回答しました

5つ星のうち5の評価

I’m a 6X Champion Boxer that trains almost and literally every day (1 day off) I run in the mornings 4-8 miles a day. In the afternoons and evenings and nights, I train an additional 2.5 to 3 hours a... もっと見る

5つ星のうち3の評価

I received a container on Killer Labz Noxious pre-workout that was clumpy, pasty & in chunks. Didn't look good or new. Looked like it was exposed to hear or past expiration. Couldn't tell because cont... もっと見る

企業が回答しました

5つ星のうち4の評価

Thank you for making available your product of potassium nitrate in capsule form. You are one of the few companies that make this valuable NO precursor available to the public. I am taking it now to h... もっと見る

企業情報

  1. フィットネスと栄養のサービス
  2. 薬局

さまざまな外部ソースから提供された情報

MySupplementStore.com stands for commitment, service, knowledge and dedication to our #1 asset, you the customer. In September of 2009 we purchased MySupplementStore.com from the original owner Joshua Smith. Since 1999 we have been serving customers in our brick and mortar stores. We are not just an online supplement store. We pride ourselves on great prices, great service, and a very knowledgeable staff. Our employees receive regular training on the newest products so we can answer all of your questions. Our customers always come first and we will go the extra mile to make you happy.


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3.4

まあまあ

TrustScore 5段階評価の3.5

2714件のレビュー

5つ星
4つ星
3つ星
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1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

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3.4

すべてのレビュー

(2,714)

過去12か月のレビュー数: 2

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5つ星のうち3の評価

I received a container on Killer Labz…

I received a container on Killer Labz Noxious pre-workout that was clumpy, pasty & in chunks. Didn't look good or new. Looked like it was exposed to hear or past expiration. Couldn't tell because container did not have an expiration printed on the label which was odd & not common. Was skeptical to use for consumption due to the nature of the product. Not a pleasant experience for a first-time shopper. Need Help in rectifying this issue ASAP!

2022年12月12日
My Supplement Store ロゴ

My Supplement Store からの回答

Heriberto, in the future please reach out to our customer service team, we're happy to help rectify an issue. As far as the product, expiration dates are typically printed on the bottom though sometimes they are tough to see . Pump Preworkouts like Noxious which contain ingredients like Citrulline and Glycerol tend to get clumpy, sometimes even right off the line brand new products are clumpy, this is especially true the higher dosed the supplement is with these ingredients. It's safe to consume, if you throw it in a blender it will turn it right back into powder, but if you'd like to swap it out for another product we'd be happy to do so. In the future please reach out to us and again we're happy to replace the product and correct the situation.

5つ星のうち5の評価

Easy Peasy

What's to say when nothing happened? It was a smooth, uneventful purchase. I ordered, paid with my PayPal, and on day 5 my package arrived. Easy peasy!!

2022年12月14日
5つ星のうち1の評価

Black Friday freebies not recieved! 2 messages, still nothing.

I never received my shaker bottle and samples for spending $150 on black Friday. I messaged twice and to no avail. Otherwise this is a good place to shop. I will be back, but I guess this is what happens when you don't make your customers happy by making good on a black Friday offer.

Just an update, I should have mentioned that customer service DID tell me that there was a green check box that I needed to check, which said something like "yes I want my free items".

But in my defense, and I still have their Black Friday Solicitation e-mail, and it says the following, this is an exact quote: "Black Friday Sale 20% off +Free shaker and samples w/purchase over $149". Then at the bottom of the e-mail in fine print it says: "* Sale Runs 11/21 - 11/28. This sale cannot be used in combination with other sales, promos, coupon codes, or special offers. Cannot be used on Bars, Stacks, RTD's or Clearance Items or Select Brands. Free Shaker and Samples promo is limit 1 per customer and while supplies last."

...nowhere there does it say "you must check the green check box" it only says that I need to spend $149.

...I also must say that I buy items from two other websites, which offer free items at certain dollar amounts. One has the following check box options "I want my free stuff" and "I do not want my free stuff". it will not let me checkout until I have checked one of the boxes. I must check a box.

The other website has a popup if you do not choose your free item which says "are you sure you don't want a free item?".

This website had nothing like this. My supplements arrived in a box which had room for the shaker, etc. so it would have been simple to add them in. Maybe a few ounces more.

I also want to mention that I messaged with this one customer service rep and they never offered to send me the free items that I earned with my $149+ purchase. So I forwarded a copy of the Black Friday solicitation and showed them that there was no mention of this illusive checkbox. Just the requirement of spending $149+. You would think that I would have received a response, or maybe they would have just sent the free items? No. No response.

Again, this company is great, has great items, great prices! But when you are offering a free item, just give the free item. Why make me check a box that I want a free item? How about a yes or no box? Or even simpler "Check this box only if you DO NOT want the free item, otherwise you are getting the free item". Seems that they would rather have this review than just giving me the free item that they said I would get with a $149+ purchase.

I will be back next black friday, and I will NOT miss the check box. If all goes well, I will give a new and hopefully 5-star review. You guys deserve a better review, but the customer service for this black friday special is just falling very short of anything better. Make it right, and I will remove the review. If not, then see you next year.

2022年11月25日
My Supplement Store ロゴ

My Supplement Store からの回答

Hi Jeff. I do apologize for the inconvenience this may have caused, however, there was a pop up box with the free shaker and samples that you had to add to your cart. The pop up box shows up while you are still in the check out process and you either have to click "Add To Cart" or "No Thanks" It won't let you proceed to the shipping page until you click one of the two buttons.

It looks like one of our customer service representatives did respond to your emails on December 6th with a solution. Again, I do apologize for the inconvenience this may have caused.

5つ星のうち5の評価

Outstanding customer service and…

Outstanding customer service and support. Any questions I had were answered and good advice provided. Staff are super friendly and knowledgeable. As far as my order it came so fast. Will be back!

2022年12月7日
My Supplement Store ロゴ

My Supplement Store からの回答

Thanks so much Shawn!

5つ星のうち3の評価

Great product and quick shipping

Great product and quick shipping. But online checkout was wrong regarding which items you had in stock or had shipped So my order had to be changed several times.

2022年12月2日
My Supplement Store ロゴ

My Supplement Store からの回答

Hi there. I sincerely apologize for the inconvenience this may have caused.

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