Naail & Co - Chartered Certified Accountants レビュヌ 18

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TrustScore 5段階評䟡の4.5

4.4

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䌁業情報

  1. 䌚蚈士事務所
  2. 蚘垳サヌビス
  3. 公認䌚蚈士英
  4. 絊䞎蚈算サヌビス
  5. 皎務顧問
  6. 租皎コンサルタント

圓該䌁業による蚘述

At Naail & Co, we continue to build on our enviable reputation for providing excellent advice and first class service to our business and personal clients alike. We have many clients in the local community and service businesses, small and large, across many sectors. We work closely in our local area of Lambeth and central London, while also servicing clients across greater London and all over the UK. We will endeavour to understand not only your business but your frustrations, goals and aspirations. You can be assured there’s no ‘accountants jargon’ just plain English. We offer extensive range of accountancy services from basic book keeping to tricky import transactions, from simple self-assessment tax return to complex corporation tax computations, from sole traders to partnerships to companies, LLP & charities. With our wealth of experience we pride ourselves on delivering an unparalleled service to all clients, whatever their size or sector. At Naail & Co we provide a cost-effective, high value solution to meet all of your financial needs. Our thoroughly professional approach along with insightful & commercially-focused business consultants will make sure that you benefit with the most cost effective and high value solution, allowing you more time to run your business. Whatever your needs, we are here to help. Naail & Co is a firm of Accountants based in London, offering accounts, taxation and business advisory and support services to a wide range of businesses and individuals.


連絡先

4.4

優良

TrustScore 5段階評䟡の4.5

18件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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この䌁業のTrustpilot 利甚方法

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5぀星のうち5の評䟡

Really happy with the service

Really happy with the service. My accounts were files on time and I didn't have to chase anyone

2026幎4月15日
Naail & Co - Chartered Certified Accountants ロゎ

Naail & Co - Chartered Certified Accountants からの回答

Thank you for your feedback — we really appreciate it.

We’re pleased to hear your accounts were filed on time and that the process was smooth without the need for chasing. That’s exactly the standard we aim to deliver.

5぀星のうち5の評䟡

I've been with them for about a year


I've been with them for about a year now. They handle everything for my small plumbing business - payroll, VAT, the lot. When you speak to someone in their office, they know their stuff and don't talk to you like you're stupid

2026幎4月14日
Naail & Co - Chartered Certified Accountants ロゎ

Naail & Co - Chartered Certified Accountants からの回答

Thank you for your feedback — we really appreciate it.

We’re pleased to hear that you’ve had a positive experience with our support across payroll, VAT, and your wider business needs. Providing clear, knowledgeable advice without unnecessary jargon is something we take seriously.

We look forward to continuing to support you and your business.

5぀星のうち5の評䟡

Good firm

Good firm. Sorted my corporation tax quickly and without any fuss

2026幎4月14日
Naail & Co - Chartered Certified Accountants ロゎ

Naail & Co - Chartered Certified Accountants からの回答

Thank you for your feedback — we appreciate it.

We’re pleased to hear your corporation tax was handled quickly and efficiently. Keeping things straightforward and hassle-free is exactly what we aim for.

We look forward to supporting you again.

5぀星のうち5の評䟡

I switched to Naail & Co two years ago


I switched to Naail & Co two years ago after my previous accountant made a mess of my self-assessment. Night and day difference. They actually explain what they're doing.

2026幎4月13日
Naail & Co - Chartered Certified Accountants ロゎ

Naail & Co - Chartered Certified Accountants からの回答

Thank you for your feedback — we really appreciate it.

We’re glad to hear that the transition has made such a positive difference and that you’ve found our approach clear and transparent. Making sure our clients understand what’s being done and why is a key part of how we work.

We look forward to continuing to support you.

5぀星のうち5の評䟡

Highly Recommended

I have been using Naail & Co for my personal and business accounts for over a year now. Their expertise is evident, they handled all my filings and ensured everything was submitted on time. They took away a lot of stress out of tax season. Highly recommended.

2026幎4月9日
Naail & Co - Chartered Certified Accountants ロゎ

Naail & Co - Chartered Certified Accountants からの回答

Thank you for your kind feedback — we really appreciate it.

We’re pleased to hear that you’ve had a smooth experience with both your personal and business accounts, and that we were able to take some of the stress out of tax season. Your recommendation means a lot to us.

We look forward to continuing to support you going forward.

5぀星のうち5の評䟡

Helpful staff

Nice, polite staff, easy to work with. Always willing to help and get back to you quickly. Highly recommend them.

2026幎3月30日
自発的なレビュヌ
Naail & Co - Chartered Certified Accountants ロゎ

Naail & Co - Chartered Certified Accountants からの回答

Thank you for your kind words — we really appreciate your feedback.

We’re pleased to hear that you found the team helpful, responsive, and easy to work with. Providing prompt and reliable support is a key part of our service.

Thank you for your recommendation — we look forward to working with you again.

5぀星のうち1の評䟡

BAD EXPERIENCE NOT RECOMMENDED


I engaged Naail & Co to handle my company accounts and personal tax return for the year ended 31 January 2025. I paid in advance £1,200 for a full set of services, including bookkeeping review, posting year-end adjustments, preparation of accounts, submission of CT600, and filing at Companies House.

While draft accounts were prepared and shared, the firm refused to complete submission due to an error in the previous year’s accounts. I specifically signed and paid them to submit the accounts which they have never done. I attempted to resolve the matter through ACCA’s professional conduct process, to claim the loss and get a partial refund but the complaint was closed without resolution.

As a result, I had to appoint a new accountant and incur additional costs. I am sharing this experience so others can make an informed decision. I recommend this firm.

They also called me in office to tell me that I was in breach of Vat and after weeks they realised that I was nearly reaching the threshold but not enough. It affect my mood badly. I do not recommended

2025幎10月3日
自発的なレビュヌ
Naail & Co - Chartered Certified Accountants ロゎ

Naail & Co - Chartered Certified Accountants からの回答

Thank you for your review. We take all feedback seriously, but it is important to clarify the facts.

This matter arose from a professional disagreement. During preparation of your accounts, we identified a significant issue relating to an incorrect £38,000 use-of-home expense claim from a prior year. You suggested that other plumbers of a similar size do not pay this level of tax and sought to justify the claim on that basis. As regulated accountants, we cannot submit accounts that we believe are inaccurate or non-compliant. When this could not be resolved, we made the professional decision to disengage.

You subsequently referred the matter to our regulatory body, ACCA. Following a detailed and independent review, the Senior Investigations Officer concluded (Complaint Reference No: UF11957644, dated 13 February 2026):

“I have decided to close the complaint because the information I have seen does not suggest any breach of ACCA’s rules. There is insufficient evidence to raise any issues which are appropriate for disciplinary action or which require separate investigation by ACCA.”

You then requested a further review, which again concluded in our favour, dated 3rd March 2026:

“I am satisfied that the investigator reached justified and proportionate conclusions. It seems clear that there were significant complications in the tasks Naail & Co had taken on and which emerged subsequently to the fees being agreed. There is evidence that Naail & Co acted reasonably and in accordance with the ACCA’s rules in initially seeking to work through those complications and then deciding that they should disengage. In my assessment this is ultimately a commercial disagreement, in that Mr Bruccoleri does not accept that the fees he has paid have been well spent. I am satisfied that the investigator has rightly found that there is no conduct issue here which could properly engage the ACCA’s disciplinary procedures.”

We stand by our professional standards and regulatory obligations at all times.

5぀星のうち5の評䟡

Naail & Co are really pleasant to deal


Naail & Co are really pleasant to deal with. Super efficient and they have time to explain and are always on top of deadlines A well run business that treats clients as individuals . They follow up all queries within a short time span. Their fees are also highly competitive. They make bureaucracy less of a chore. I can sincerely say that I highly recommend Naail & Co.

2026幎2月18日
自発的なレビュヌ
Naail & Co - Chartered Certified Accountants ロゎ

Naail & Co - Chartered Certified Accountants からの回答

Thank you very much for such a thoughtful review — it truly means a lot to our team.

We’re really pleased to hear that you found us approachable, efficient, and responsive. Taking the time to explain matters clearly and keeping on top of deadlines is a big part of how we aim to support our clients, so it’s wonderful to know this has made a positive difference. We also believe every client’s situation is unique, and we’re glad you felt that personal approach.

Your recommendation is greatly appreciated, and we look forward to continuing to support you in the future!

5぀星のうち5の評䟡

Professional accountancy practice

My company has been receiving outstanding support for over four years in managing our financial affairs, particularly across final accounts, payroll, VAT, and HMRC compliance. The team at Naail & Co consistently deliver a service that is prompt, well-planned, and executed on time, with proactive reminders that keep everything on track. Their responsiveness and professionalism ensure smooth delivery and full compliance across all financial processes, making them a trusted partner in our operations.

2025幎12月3日
自発的なレビュヌ
Naail & Co - Chartered Certified Accountants ロゎ

Naail & Co - Chartered Certified Accountants からの回答

Thank you so much for taking the time to share your wonderful feedback. We truly appreciate your trust and loyalty over the past four years.

It’s a pleasure to support your business across final accounts, payroll, VAT, and HMRC compliance. Our team takes great pride in delivering a service that is timely, well-organised, and fully aligned with our clients’ compliance needs, so it’s extremely rewarding to know that our reminders, responsiveness, and attention to detail have made a positive difference to your operations.

We value the partnership we’ve built and are delighted to be your trusted accounting and tax advisors. Thank you once again for your continued confidence in Naail & Co — we look forward to supporting your business for many more years to come.

5぀星のうち5の評䟡

After our accountant for the last 20


After our accountant for the last 20 years unfortunately passed away earlier this year I looked for a new company to handle our company accounts and was delighted to have found Naail & Co. As a small business owner is feels so good to have our accounts handled by a very professional organisation and our dedicated accountant Julie is just amazing. She is so professional and i am very happy she is looking after us.

2025幎12月2日
自発的なレビュヌ
Naail & Co - Chartered Certified Accountants ロゎ

Naail & Co - Chartered Certified Accountants からの回答

Thank you so much for your wonderful feedback — it truly means a lot to us. We appreciate the trust you placed in Naail & Co during what must have been a difficult transition after the sad loss of your previous accountant of 20 years.

We are delighted to hear that you feel supported and in safe hands with us. Providing small business owners with a reliable, professional, and personable service is at the heart of everything we do.

Julie will be thrilled to read your kind words. She takes great pride in looking after her clients, and we’re glad her expertise and dedication are giving you peace of mind.

Thank you once again for choosing Naail & Co. We look forward to supporting your business for many years to come.

5぀星のうち5の評䟡

Expert financial accounting

Boost your financial confidence with Naail & Co Chartered Certified Accountants. Their team offers top-notch tax and accounting support, designed to make your life easier. Niall & Co committed to helping you thrive financially. Highly recommended

2025幎11月14日
自発的なレビュヌ
Naail & Co - Chartered Certified Accountants ロゎ

Naail & Co - Chartered Certified Accountants からの回答

Thank you very much Socratis for your kind feedback. Always a pleasure to deal with you.

5぀星のうち5の評䟡

Been dealing with them for over 10


Been dealing with them for over 10 years and never had any issues and they’re very professional people and kept my accounts in order. I’ve dealt with them on an ongoing basis over that period and they handle the accounts for multiple companies I manage.

2025幎11月28日
自発的なレビュヌ
Naail & Co - Chartered Certified Accountants ロゎ

Naail & Co - Chartered Certified Accountants からの回答

Thank you very much Anas for your kind words. Always a pleasure to deal with you.

5぀星のうち5の評䟡

Best accounts

Really good accountants, always give fast responses. Very informative newsletters as well.

2025幎10月25日
自発的なレビュヌ
Naail & Co - Chartered Certified Accountants ロゎ

Naail & Co - Chartered Certified Accountants からの回答

Thank you for your kind feedback.

5぀星のうち5の評䟡

Experienced

Experienced, detail-oriented, and approachable.

2025幎3月27日
自発的なレビュヌ
Naail & Co - Chartered Certified Accountants ロゎ

Naail & Co - Chartered Certified Accountants からの回答

Thank you for your kind words

5぀星のうち5の評䟡

They are champions of their trade

They are champions of their trade. Using Naail and Co for the last 15 years never had any issues. My accounts done in times all the time. Keep doing your wonderful & professional work

2024幎11月1日
自発的なレビュヌ
Naail & Co - Chartered Certified Accountants ロゎ

Naail & Co - Chartered Certified Accountants からの回答

Thank you very much for your kind words. Always a pleasure to deal with you.

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