I paused my membership with the understanding that I would be alerted before it started back up again. That did not happen. My first email was the receipt for my membership restarting. Not okay. I am... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Customer care service is not helpful. I wanted to cancel my subscription, and it was very tricky to just find the tabs or links to complete this. Nothing on the spill page helps you when you log in to... もっと見る
企業が回答しました
Great experience with Nailboo. Product is so reasonably priced with the Nailboo club. Items arrive in reasonable time. Product is excellent and provides book and video guides. Couldn’t be easier. Cust... もっと見る
企業が回答しました
I LOVE NAILBOO. love saving all that money every 2 weeks and I get satisfaction of knowing I do my own nails and the customer service dept. Is amazing. A very happy customer. Love Nailboo!!!!
企業が回答しました
企業情報
Nailboo について
当該企業による記述
At Nailboo, we’re dedicated to making salon-quality manicures easy, affordable, and accessible for everyone. We believe that pampering yourself should be simple and fun, not expensive or time-consuming. That’s why we’ve developed high-quality, DIY nail products that deliver stunning, long-lasting results from the comfort of home.
Whether you’re into dip powders, gel polishes, or nail care essentials, Nailboo offers everything you need to create vibrant, durable nails that express your unique style. From bold colors to subtle nudes and color-changing shades that adapt to every mood and season, we’re all about giving you the tools to master your look.
We also believe in listening closely to our community. Through your feedback, we’re constantly evolving, improving our formulas, and adding new shades and collections. Every product, from our chrome powders to our easy-to-apply essentials, is designed with care, so that each Nailboo experience is even better than the last.
More than just nails, we’re a community where nail enthusiasts of all levels come together to get inspired, learn, and share. So, whether you’re a beginner or a seasoned pro, Nailboo is here to support your nail journey with quality products, fun tips, and a community that cares. Join the Nailboo fam and see what makes us the go-to for nails that stand out, stay put, and make a statement!
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4.0
ほぼ満足
2054件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Nailboo からの回答
Oh no—we’re sorry to hear you’ve had trouble applying your store credit 😔💅 That’s definitely not the experience we want for you!
Please reach out to our team at support@nailboo.com and we’ll be happy to get this sorted out for you as quickly as possible 💖✨
I have been using Nailboo for 5 year's.
I have been using Nailboo for 5 year's.
I have my Granddaughter using it also. Recommended it to everyone that makes a commitment.
This product it the best!
2026年4月2日
Nailboo からの回答
Wow, 5 years of Nailboo love 💅💖 That truly means the world to us! We’re so happy you (and your granddaughter!) are part of the Nailboo family 🥹✨ Thank you for sharing the love and recommending us—you’re the best! 💕
I loved all the surprise dip colors I…
I loved all the surprise dip colors I received and the new and improved base coat really last longer!
2026年4月1日
Nailboo からの回答
Yay, we love hearing that! 💖 So glad you enjoyed the surprise dip colors and that the new base coat is lasting longer for you! ✨😊
Shipment got lost
Shipment got lost. Multiple emails and 4 weeks later I finally got them to resend the shipment. We will see how long it takes to come……….
2026年4月1日
Nailboo からの回答
Oh no—that’s definitely not the experience we want for you 😔 We’re so sorry for the delay, but glad a replacement is on the way! 💖 We appreciate your patience and hope it arrives quickly this time 🤞✨
Fast and efficient process
Fast and efficient process!
Looking forward to trying the products! 😊
2026年4月1日
Nailboo からの回答
Yay, we love to hear that! 😊
So glad everything was fast and smooth for you—can’t wait for you to try the products! Let us know what you think 💖
Membership Fee I Didn't Want!
Received the product, it works just fine and once you get the hang of it it's easy to use. However, beware that they sign you up for a monthly membership for $29/monthly. I did not want that. So, I paused it. However, it's impossible to use the $29 they originally charged and show on my account. When I try to use it, they automatically resign me up for the membership with no way to decline it. Very aggravating. I'll find another product or purchase somewhere other than their website!
2026年3月31日
自発的なレビュー
Nailboo からの回答
Thanks so much for your feedback—we’re really glad to hear the product is working well for you once you got the hang of it 😊
We’re truly sorry for the frustration with the membership and store credit—that’s definitely not the experience we want for you. We’d really like the chance to look into this and make it right.
Please reach out to us at support@nailboo.com, and our team will personally review your account and help get everything sorted out for you 💖
I love this stuff
I love this stuff! I worked at a job that was rough on my hands and my nails. I found a good lotion but my nails kept breaking and cracking and bending. I tried polygel in the past but it was too much work and didn’t last. I decided to try this. It took a couple months to get the prep down and learn that I needed THICK nails to survive my job. This is so easy, so much cheaper and I love the colors! The customer service is so TOP NOTCH also!
2025年7月1日
Nailboo からの回答
Love hearing this! 💖 So glad you stuck with it and found what works for you — strong, beautiful nails that keep up with your day 🙌 And thank you for the kind words about our team… we’ve got you always! 💅✨
This company is amazing at helping…
This company is amazing at helping solve issues and fix them right away, I love their gel polishes and am looking forward to trying some more of their products:).
2026年3月24日
自発的なレビュー
Nailboo からの回答
Thank you so much for your kind words! 💖 We’re so happy to hear you’re loving your gel polishes and that our team could help you out quickly—that’s what we’re here for! 😊✨ We can’t wait for you to try more of our goodies! 💅💕
The customer service is outstanding
The customer service is outstanding. I accidentally entered the wrong address, and the customer service team caught it immediately and helped me get my products sent to the correct address. They are very kind, professional, and take their time to ensure my needs are met.
2026年2月27日
自発的なレビュー
Nailboo からの回答
Thank you so much for your kind words! 😊 We’re always here to help and make sure everything goes smoothly for you. Glad we could assist! 💖
Customer service
I absolutely love NailBoo and their dip products! I had an issue with a recent order, but NB customer service is helping me by sending me the missing product. Good customer service is a must these days and I'm so happy NB is on it!
2026年3月11日
自発的なレビュー
Nailboo からの回答
We’re so glad you love Nailboo and our dip products! 💖 Thanks for your patience while we sort out the order—we’re always happy to help. Great nails and great service are what we’re all about! 💅✨
I am new to doing my nails
I am new to doing my nails, and Nailboo has really made it simple. Plus, their customer service is phenomenal!
2026年3月11日
自発的なレビュー
Nailboo からの回答
So happy to hear that! 💖 We love making nails easy and fun for beginners. Thanks for the kind words about our team—we’re always here for you! 💅✨
Great colors easy to use and last long…
Great colors easy to use and last long only thing is when things are sold out they are out forever
2026年3月3日
Nailboo からの回答
Thank you so much for your feedback! 🌟 We’re thrilled you love the colors and ease of use. We hear you on the sold-out items — we’re always working on restocks! 💖
Nailboo からの回答
Thank you so much! 💅 We’re thrilled to hear your order arrived quickly and that you’re loving the product. Enjoy your mani, and thanks for choosing Nailboo! 💖✨
These are the best dyi powder dip
These are the best dyi powder dip I have ever used. They last as long as a salon treatment and perfect my nails well. The colors are vibrant and the application process ensures a smooth covering that shines for weeks.
2025年10月12日
Nailboo からの回答
Thank you so much! 💅✨ We’re thrilled you’re loving your Nailboo dip powders—salon-quality shine and long-lasting color right at home! Your nails deserve it. 💖
Practice Makes Perfect
Practice Makes Perfect. I am not a nail artist or even an artist, but it does take practicing. If there are videos to help me do the nails better, please drop it below or email me. I do dip nails on my daughter every week cause they always fall off every week. Any help or tips or guidances would be 1000000% appreciated.
2026年3月5日
自発的なレビュー
Nailboo からの回答
Thank you for sharing! 😊 Practice really does make a big difference, and it’s great that you’re sticking with it each week. We’ve got helpful tutorials and tips that can make dip nails last longer—we’ll be sure to share those with you. You’ve got this! 💅✨
QUALITY!!
QUALITY products!! I’ve become obsessed. Such a great way to keep my nails looking their best.
QUALITY customer service! I had an issue where I was charged for the subscription even though that was not my intent. After a little Q & A, the representative was able to provide a refund.
Thanks Nailboo!
2026年3月4日
自発的なレビュー
Nailboo からの回答
Thank you so much for the love! 💖 We’re thrilled you’re obsessed with Nailboo and that our team could quickly sort things out for you. Enjoy keeping those nails looking fabulous! 💅✨
Nailboo からの回答
That makes our day — thank you so much for sharing! 💖 We’re beyond happy to hear you’re loving your Nailboo so far. If you ever need tips, tricks, or anything at all, we’re always here for you! 💅✨
I love this product
I love this product! I had my finger bitten by a dog and it didn't go all the way through, only broke the dip powder polish. I won't go without it again.
The company is great! I reached put because my package said that had been delivered to my mailbox, but wasn't there, the customer service was quick to make it right.
2026年3月1日
自発的なレビュー
Nailboo からの回答
We’re so glad you love it! 💅✨ Wow, what a close call with your finger — glad the dip powder held up! And thank you for the kind words about our team ❤️ We’re always here to make things right.
Still taking membership out of my…
Still taking membership out of my account when I canceled the month before
2026年3月2日
Nailboo からの回答
Oh no — that’s definitely not the experience we want for you! 💕 We’re so sorry for the frustration.
Please email our support team at support@nailboo.com right away so we can look into your membership and get this sorted out for you. We’ve got you! 💖
My mom loves this..She does the whole…
My mom loves this..She does the whole neighborhood. She has fun with it and everyone loves it.
2025年11月1日
Nailboo からの回答
Stop it, we LOVE this! 💖💅 Mom out here doing the whole neighborhood? Iconic behavior. 🙌✨
We’re so happy she’s having fun with it and spreading the Nailboo love — that’s what it’s all about! 💕
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