Nanababa Online and Click & Collect Shop レビュー 40

UPDATE!! 01 July 2025
A full month later and still nothing from this company. No product, no response or acknowledgement to my multiple emails, NOTHING!!! I wish there was an option to give zero (0) stars. Extremely disappointed.
I placed an order 3 weeks ago and since the initial acknowledgement that my order was received I have not heard anything from this company. I have sent numerous emails and made several phone calls living messages and still no response from them or no product. Their customer communication needs to be improved!!!!

I made an order almost a month ago now.
I had to go through a friend to get in contact with them, they do not pick up with the phone with the number on the website.
2nd time I’ve asked for a refund and just received the green tick from them on WhatsApp.
I was only told they do not have most of the products I purchased after I reached out to a third party 2 weeks later. They won’t communicate on their own.
I’ve had a terrible experience with the service.

The service provided is very efficient and high quality, all the products I ordered look exactly like the photos. My orders were carefully packaged to ensure zero damages. Shipping time is reasonable.

Staff are friendly and food is great. Home from home.

I got most of the products I wanted, apart from the Sobo

Handling of first 2 orders absolutely first class.
Could have done with more help re Usipa.
Will buy again

Great customer.
Helpful and friendly staff

I still do not have the Brandy I ordered, plus I have not got an uodate

Was satisfied with the product and service provided.

The Sobo was rotten with lamps of yellow stains at the top of the bottle. I had to discard it.

Exceptionally good, spot-on on delivery and customer service. Website very easy to navigate and I found what we was looking for in one search. See you soon ❤️

The delivery was quick than expected thanks, but the ufa is abit smelly because of the bags the use to pack, if they can use the bags with nylon inside it will be good that way ufa will be protected. For that reason i will give 3 🌟.

Good service
Orders delivered on time

Delivery took a little long but good quality products

I ordered some items to be shipped to the Netherlands, they arranged everything within a few hours, responding to my mails in a few minutes. Example of the right customer focus!!

The company were very helpful with both the online order and also the telephone conversation later. I would recommend them to any friends who would like to order any of their produce.

Great service. Speedy and good contacts when needed