UPDATE!! 01 July 2025 A full month later and still nothing from this company. No product, no response or acknowledgement to my multiple emails, NOTHING!!! I wish there was an option to give zero (0... ãã£ãšèŠã
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4 stars as their dispatch and delivery service is really fast and 4 stars as they listened to customer feedback and added missing items to their online stock. Need to Grow their online presence as not... ãã£ãšèŠã
Nanababa has to improve on their delivery time...you seem to take more time than usual. While we experience high inflation and devaluation of the MWK where you buy your commodities, you still sell th... ãã£ãšèŠã
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The service provided is very efficient and high quality, all the products I ordered look exactly like the photos. My orders were carefully packaged to ensure zero damages. Shipping time is reasonable.... ãã£ãšèŠã
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Buy Malawi's & African's authentic and ethically made goods. We are UK and Europe's Online Shop. Selling Malawi Gin, Sobo Squash, Marie & Nali Sauces and loads.
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118 High Street, UB8 1JT, Uxbridge, è±åœ
- 075 6182 8866
- Support@nanababa.com
- nanababa.com
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Horrible Customer Communication/No Product Received
UPDATE!! 01 July 2025
A full month later and still nothing from this company. No product, no response or acknowledgement to my multiple emails, NOTHING!!! I wish there was an option to give zero (0) stars. Extremely disappointed.
I placed an order 3 weeks ago and since the initial acknowledgement that my order was received I have not heard anything from this company. I have sent numerous emails and made several phone calls living messages and still no response from them or no product. Their customer communication needs to be improved!!!!
I made an order almost a month ago now
I made an order almost a month ago now.
I had to go through a friend to get in contact with them, they do not pick up with the phone with the number on the website.
2nd time Iâve asked for a refund and just received the green tick from them on WhatsApp.
I was only told they do not have most of the products I purchased after I reached out to a third party 2 weeks later. They wonât communicate on their own.
Iâve had a terrible experience with the service.
Shea butter & African black soap
The service provided is very efficient and high quality, all the products I ordered look exactly like the photos. My orders were carefully packaged to ensure zero damages. Shipping time is reasonable.
I got most of the products I wanted
I got most of the products I wanted, apart from the Sobo
Handling of first 2 orders absolutelyâŠ
Handling of first 2 orders absolutely first class.
Could have done with more help re Usipa.
Will buy again

Nanababa Online and Click & Collect Shop ããã®åç
Reliable supplier of Nali sauce.
I still do not have the Brandy IâŠ
I still do not have the Brandy I ordered, plus I have not got an uodate
Was satisfied with the product andâŠ
Was satisfied with the product and service provided.

Nanababa Online and Click & Collect Shop ããã®åç
The Sobo was rotten with lamps ofâŠ
The Sobo was rotten with lamps of yellow stains at the top of the bottle. I had to discard it.
Exceptionally good
Exceptionally good, spot-on on delivery and customer service. Website very easy to navigate and I found what we was looking for in one search. See you soon â€ïž
The delivery was quick than expectedâŠ
The delivery was quick than expected thanks, but the ufa is abit smelly because of the bags the use to pack, if they can use the bags with nylon inside it will be good that way ufa will be protected. For that reason i will give 3 ð.
Great products delivery speed could be better
Delivery took a little long but good quality products
Example of the right customer focus!!!
I ordered some items to be shipped to the Netherlands, they arranged everything within a few hours, responding to my mails in a few minutes. Example of the right customer focus!!
Great Africa Produce
The company were very helpful with both the online order and also the telephone conversation later. I would recommend them to any friends who would like to order any of their produce.
Company is so helpful
Excellent service,
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