Hice una compra a finales de noviembre para regalo de navidad. A dia de hoy 24 de febrero aun sigo sin haberlo recibido. He enviado unos cuantos correos, solo me contestaron el primero, diciendo que h... もっと見る
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Company is run by fraudsters, in particular Irfan Rafiq who gains commission on sales. He is being promoted by his sister Lubna Rafiq. Google both individuals and you’ll find they are fraudsters in ev... もっと見る
企業が回答しました
no reply to emails no phone working so cannot get through to anyone no body answering phone which seems to have been disconnected!
I have tried a few different brands over the last 6 months and when I tried the Naturalis oils and revitalizing cream I instantly noticed the difference. They told me they source the raw cbd themselve... もっと見る
企業情報
当該企業による記述
At Naturalis, we offer our discerning customers a premium, 100% natural healing solution. Our range of quality CBD products serve our customers to help them establish harmony in their life, health and lifestyle.
連絡先
Ivebury Court, Latimer Road, W10 6RA, London, 英国
- 0333 322 0021
- hello@naturalislondon.com
- naturalislondon.com
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この企業のTrustpilot 利用方法
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Hice una compra a finales de noviembre…
Hice una compra a finales de noviembre para regalo de navidad. A dia de hoy 24 de febrero aun sigo sin haberlo recibido. He enviado unos cuantos correos, solo me contestaron el primero, diciendo que habia retrasos en los envios por el temporal que hacía. Les dije que igualmente ya no lo queria y queria un reembolso porque ya habia pasado navidad, pues sigo sin respuesta. ES UNA ESTAFA!!
is this a scam company?
no reply to emails no phone working so cannot get through to anyone no body answering phone which seems to have been disconnected!
Absolute scam
Absolute scam. There is no product. Very well put together but I fell for it. Popular products that they don't have. You will not get it. based in China. Do not touch
Bad customer service.
My concern was the amount of time it took to receive the product. The tracking code was incorrect therefore I had no idea if this was a scam or not. It is very difficult to contact the company, received an automated email and then no follow up. I can confirm that my package arrived today, 12 days after it was posted. It is advertised as arriving between 3-5 days so I am presuming the problem lies with Royal Mail. My complaint is that the tracking number was incorrect so therefore I had no idea if this company was a scam or not. You really need to improve your customer services as I have seen many reviews where the product never arrived.
I’ve only started using this company…
I’ve only started using this company recently due to the good reviews of the company and personal friends just ordered the cbd oil which was delivered the next day also customer service is very good indeed so I’ll be sticking with this company for the foreseeable future
The honey is very nice
The honey is very nice - i actually use it as a homemade facemask with a bit of oil, i find it helps my skin when its feeling a bit dry especially in the cold weather.
Incredible products!
I have been using the CBD oil from naturalis for a while now and can honestly say it is the best one I have used, it’s helped majorly with my anxiety and can’t see myself ever going back!
Recently also purchased the moisturiser and has been really helpful for me as I suffer with dry skin, loving it so far!!
Products are amazing
Products are amazing! My face is glowing. But i just wanted to say the customer service i recieved was 10/10, thank you!!
Lovely Hamper for Self-Care :)
I got one of their big hampers for myself for some lockdown "selfcare" and it was so lovely, beautifully packaged and all the products felt like a luxurious treat. I especially liked the balm, it smelt divine, aromatic, similar to the well known spa balm! I bought this for myself but will buy again as a gift for sure.
It has given my mother 2+ years of…
It has given my mother 2+ years of quality life.
Noting more to say 💙
Oh, the label makes it difficult to see how much oil is left.
Jordan Harry
Company is run by fraudsters
Company is run by fraudsters, in particular Irfan Rafiq who gains commission on sales. He is being promoted by his sister Lubna Rafiq. Google both individuals and you’ll find they are fraudsters in every business they venture. Products they are promoting on Naturalis do not work, it will be a waste of money and a fight to get your money back. Avoid and go to a reputable company instead

Naturalis London からの回答
Very good products and reliable service
Very good products and reliable service
Highly recommend
I felt like I wasted my money and this…
I felt like I wasted my money and this didn't work.
Scammer
The director of the company is a scammer. He never delivered the items and never reimbursed our money.

Naturalis London からの回答
Beware. He’s a fraud.
This company is a fraud. The owner is fraud. I recently made a purchase and received poor service, no replies to my numerous emails. When I researched the company, in transpired that I’ve been robbed by the same director before. No one answers your calls and it rings out. No one replies to your email when you message them. Fraud

Naturalis London からの回答
Doesn't work!!!
The product doesn't work and has been heavily diluted... The owner refuses to use it themself and has blocked me when I asked for my money back.
Morning Capsules
Mornings can be very hard. Especially when dealing with anxiety and mild depression. I am thankful I was introduced to Naturalis, and have been implementing the morning capsules into my daily regimen. I feel a lot more organised, productive and on a whole - happier!
Very happy!
Love the branding- clean, fresh and sophisticated.
Excellent product as well, easy to use, great quality.
Very happy!
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