We visited the Nantwich store today to look at the possibility of my daughter buying the new le mieux riding hat. We were served by Joanna. She fitted the hat, showed her how to adjust it and also... もっと見る
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Visited today after a break from riding for all new kit. Store is well stocked, clean and tidy with pretty much anything you might need. Jo was incredibly helpful and knowledgeable, even fitting my ne... もっと見る
企業が回答しました
A huge thank you to Joanna, who was very thorough in fitting my 9 year old with riding boots and a riding hat for me. Very knowledgeable and would highly recommend Naylors for riding gear.
企業が回答しました
Brilliant customer service!!! I am very picky with boots and an awkward size and Kayleigh and saffron did an amazing job at finding me the perfect boots and I must have tried on almost ten pairs and s... もっと見る
企業が回答しました
企業情報
Naylors - Nantwich について
当該企業による記述
Naylors is the largest UK based Equestrian, Country and Pet retailer with stores across the UK including concessions in GO Outdoors and an online store at naylors.com. We pride ourselves on our excellent customer service and can offer you in-depth product knowledge and advice.
Contact us via Customer Care連絡先
Botterley Court, Nantwich Road, CW6 9GT, Wardle, 英国
- 01829 262677
4.9
優良
472件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Joanna is an absolute credit to Naylors…
Joanna is an absolute credit to Naylors in Nantwich. Nothing is ever too much trouble and her experience, expertise, and advice has been incredibly helpful. Joanna always makes a fuss of my two children when shopping, which makes the whole shopping experience so much easier! Thank you Joanna for your excellent customer service and I look forward to my next trip to Naylors!
2025年10月11日
自発的なレビュー
Naylors - Nantwich からの回答
Thank you so much for this lovely review! We’re thrilled to hear how helpful Joanna has been, she really is a star and we’re lucky to have her at Naylors Nantwich. It’s great to know her advice and support have made a difference, and we especially love that she makes shopping easier (and more fun!) for you and your little ones. We’ll make sure she sees your kind words. Looking forward to welcoming you back soon!
Great customer service
I absolutely love this store, top customer service, the staff are so friendly, professional and knowledgeable.
Just popped in today and Saffron was the member of staff that served me today, just so lovely & friendly!
Can’t recommend highly enough 😊
2025年10月30日
自発的なレビュー
Naylors - Nantwich からの回答
Thank you for taking your time to leave such a lovely review.
We always strive to provide excellent customer service so its great to hear how professional and knowledgeable the staff are when visiting the store.
We hope to see you again soon.
Really nice and friendly very helpful…
Really nice and friendly very helpful when finding sizes for excersise sheets
2025年10月27日
自発的なレビュー
Naylors - Nantwich からの回答
We're happy to hear that our Nantwich store were able to assist you with finding an exercise sheet. Thank you for taking the time to leave your review, we hope to see you in store again soon.
Helpful Staff make shopping a joy.
We went to the Naylors Nantwich store, Joanne went above & beyond to help my daughter (13yrs)with her riding hat fitting. She showed us a few hats, with patience & understanding. She even got her talking which my daughter struggles with when we are shopping. I bought lots because she was so helpful. She is a credit to the store.
2025年10月25日
自発的なレビュー
Naylors - Nantwich からの回答
We are delighted to hear that Joanne was able to go above and beyond during your daughter's hat fitting. We always strive to provide excellent customer service and are pleased that this was the case on your visit
We hope that your daughter enjoys using her new hat and that we see you both in store again soon.
Really helpful staff
Really helpful staff, they were knowledgeable and kind, my daughter loves this place and I would recommend, certainly be back. The stuff they have is very good quality and prices are good. Thanks Lucy for helping my daughter get fitted for her riding class, she is made up!
2025年10月25日
自発的なレビュー
Naylors - Nantwich からの回答
Thank you for taking the time to leave us such a lovely review.
We are thrilled to hear that Lucy was able to assist you with equipment for your daughter's riding class.
We hope to see you both in store again soon.
Great shop with a great team working there
Really helpful and friendly staff, especially a lady called Sharon
2025年10月23日
自発的なレビュー
Naylors - Nantwich からの回答
Thank you for taking the time to leave a review.
Its great to hear that Sharon and the rest of the team have been helpful and friendly.
We hope to see you in store again soon.
Naylors - Nantwich からの回答
Thank you for taking the time to leave us a five star review.
We are glad to hear that our colleagues at our Nantwich store provided great customer service and we hope to see you in store again soon.
Naylors nantwich Joanne
I'm just writing a review to say thank you to Joanna who guided and helped us find the most appropriate and safe equipment for my Daughter Alena starting riding.
We are so thankful for all your help and advise. Hope to see you again.
Laura
2025年10月5日
自発的なレビュー
Naylors - Nantwich からの回答
Thank you for taking the time to leave a review about your recent experience at our Nantwich store. It is great to hear that Joanna was able to assist you in finding safety equipment for your daughter. We do hope to see you both in store again soon.
Fab store with lots of choice
Fab store with lots of choice! Joanna was really kind and helpful when we visited to spend my daughters birthday money 😊
2025年10月4日
自発的なレビュー
Naylors - Nantwich からの回答
Thank you for leaving such a lovely review.
We appreciate your kind words about our team's helpfulness, and we're glad you found everything you wanted. We hope to see you in store again soon.
My experience
Had a lovely experience at Naylors today, had lots of help with a worker called Abbi , who was really lovely and helpful with our shop , would highly recommend
2025年10月4日
自発的なレビュー
Naylors - Nantwich からの回答
Its great to hear you had a lovely experience at our store and Abbi was able to help.
Thank you for taking the time to leave a lovely review.
We hope to see you again in store soon.
Customer service par excellence!
My experience today was made great by the wonderful service I received from Jayne. I was searching for some boots and her knowledge and patience allowed me to make an informed choice! Thank you so much x
2025年9月28日
自発的なレビュー
Naylors - Nantwich からの回答
Thank you for taking the time to leave us such a lovely review.
We are thrilled to hear that Jayne was able to provide you with excellent service during your visit to our Nantwich store. Our colleagues are always happy to share their knowledge and experience.
We look forward to seeing you in store again in the near future.
Naylors - Nantwich
The lady who helped me today at the Nantwich shop is called Issy, she was really helpful, and kind and friendly also
Thankyou Issy, you’re a star
2025年9月14日
自発的なレビュー
Naylors - Nantwich からの回答
We are happy to hear that Issy was helpful and friendly. We always aim for our customers to have a positive experience and we are pleased that this was the case during your visit.
We appreciate you taking the time to leave us a review and hope to be able to assist you again in the future.
Excellent service today
Excellent service today - hats, body protector and boots! Lots of help and guidance with measuring etc from Zara
2025年9月13日
自発的なレビュー
Naylors - Nantwich からの回答
It is great to hear that Zara was able to assist you with hats, body protectors and boots during your visit to our Nantwich store.
We do always strive to provide excellent service and share our knowledge with our customers.
We hope to see you in store again soon.
Abbie was beyond amazing
Abbie was beyond amazing, very helpful with sizing up boots and helping with us daughters … will be back to see her for more advice soon :)
2025年9月13日
自発的なレビュー
Naylors - Nantwich からの回答
Thank you for taking the time to leave us such a lovely review.
We are pleased to hear that Abbie was very helpful in assisting with your boots. and we look forward to seeing you in store again soon.
✨ Feedback for Nantwich Store ✨
✨ Feedback for Nantwich Store ✨
I just wanted to say how lovely Lucy and Jo were in your Nantwich store yesterday. Their knowledge, time, and patience were outstanding. They let my little boy take pictures, helped him set up the toys he was buying, and gave him such a wonderful experience.
Their customer service was second to none, and it really made our visit special. Thank you for having such fantastic team members who go above and beyond!
2025年8月30日
自発的なレビュー
Naylors - Nantwich からの回答
We're happy to hear about the wonderful experience your little boy had at our store. We appreciate you acknowledging the team members who made your visit special with their knowledge, patience, and outstanding service. Thank you for your positive feedback! We hope to see you both instore again
It was my first visit to Naylor's and…
It was my first visit to Naylor's and was surprised at the range of items to choose from. Staff were very friendly and helpful. Found and purchased what I had intended plus other items. I enjoyed my visit. Assistant Jo, who helped with the riding boots, was attentive and friendly without being pushy.
2025年9月2日
自発的なレビュー
Naylors - Nantwich からの回答
We're glad you enjoyed your first visit to Nantwich , hopefully the first of many. It's wonderful to know Jo was helpful and attentive and we are super pleased to hear you are pleased with the selection of products available to you. Thank you for taking the time to review your experience and we do hope to see you again in the future.
Found everything I was looking for and…
Found everything I was looking for and was helped by staff to do so. Great choice of lots of different brands in all sizes for everyone.
Staff are very helpful and friendly will definitely shop here again.
2025年8月24日
自発的なレビュー
Naylors - Nantwich からの回答
We're happy to hear that you found everything within our Nantwich store, you were looking for and that our staff were helpful. We appreciate your feedback on our selection and sizes, and we're glad you enjoyed your shopping experience. We hope to see you in store again soon.
The staff were lovely and welcoming☺️
2025年8月27日
自発的なレビュー
Naylors - Nantwich からの回答
We're glad you found our staff lovely and welcoming. Thank you for your positive feedback regarding your visit to Nantwich. We hope to see you again in the future.
We visited Naylors yesterday for…
We visited Naylors yesterday for various items including new boots, the service was fantastic, the staff were so helpful, and we got what we wanted! Thankyou
2025年8月16日
自発的なレビュー
Naylors - Nantwich からの回答
We're happy to hear that you had a fantastic experience during your visit to our Nantwich store.
We appreciate your kind words about our team's helpfulness, and we're glad you found everything you wanted. We hope to see you in store again soon.
So helpful…
Went in this morning with my toddler and baby so had my hands very full! Nothing was too much trouble for anyone, in particular Joanna. Excellent range of products and a lovely store to shop in.
2025年8月9日
自発的なレビュー
Naylors - Nantwich からの回答
We are glad to hear that Joanna was able to help you whilst visiting the store with your hands full. Thank you for taking the time to leave a lovely review. We hope to see you again in store soon.
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