N&C Tiles and Bathrooms レビュー 

Didn't get my correct order in first instance, but the member of the web team sorted it . But it is a little disturbing to read on their web home page referencing "don't not book your contractor till you've received your order and being all correct " ...! and when your order does come ITS WRONG ..! What it says on the tin becomes worrying, but they did sort mine out in the end .so thanks .

Emma has been fantastic keeping us updated with the tiles we wanted. My husband has a trade account and says she is the best customer service manager and always goes that extra mile.

Jack at the web sales team went above and beyond to get me the tiles I wanted. I’m very happy with the service!

Great service provided by everyone. Spoke to Jack at the store who went out of his way to help. Courier was very caring about our delivery even putting it his cab for safer transport. Can’t thank them enough.

Excellent telephone service and arrangement of next day delivery. Product exactly as described.

Item not arrived

I'm a dyslexic person, always confused, Kay supported me through our with my kitchen wall tiles🏡🤝
thanks a lot

The showroom advisor, Upali was so helpful, he couldn’t do enough to help us to find what we wanted - amazing service

My wife and myself called into the Cardiff branch in April and was met by Karl.
We explained what the project was and Karl explained the various tiles available and supplied samples for us to take away.
We returned in May and made sure that we were dealt with Karl again. He is so helpful and knowledgeable, and we made our purchase. Delivery was included and the order will be held until needed. We would definitely return to N & C and look for Karl.

The in-store experience was excellent. The delivery driver was excellent. I placed the order online and got immediate confirmation but there was never actually a dispatch email or any kind of notification the items were enroute. Twice the driver turned up at the door and I luckily happened to be in.

Terrible service.
We are still waiting on our replacement tiles to be delivered. The issue here is not that they arrived broken, it is that there has been zero urgency in sending out replacements. I have had to call on several occasions to chase, each time being left with no update or answers to our queries, and on three occasions being promised delivery of the next day which has not happened. Two advisers have informed us that they can view the process but have no answers to what is happening. I am waiting on one last attempt to resolve this by tomorrow if not I will be taking this further as we have now faced loss of earnings with this project after waiting on the broken tiles to be replaced.

5 stars. What a positive experience I had in store. Romford branch. A lady named Emma, who specialises in the paint section, really did go above and beyond. She helped me decide on colours, types of paint etc. Nothing was too much, and she had so much patience with me. She is amazing. Thank you Emma!

The tiles are excellent quality & i love the colour & pattern, I didn't see any obvious repeats & they actually all look handmade (i went for the Lume Olive gloss porcelain) the delivery was cheaper when I had to order a fre extra tiles so I was happy with that & they arrived in good time with none damaged, happy to use them again

Popped into Chadwell heath branch and Kay was amazing.
Asked lots of questions and got the assistance that my family member needed. Compared to other places, her knowledge was really good.
Thank you Kay

Visited the a Chadwell Heath store today and Kay was an absolute star. We were looking for bathroom furniture and tiles for my elderly father and Kay was just brilliant! Would highly recommend visiting this store, great range of items and great help! Thank you Kay!!!

Kim who dealt with us was very helpful and couldn’t do enough for us to ensure we got the best value and products on offer.

Perfect fit and fast delivery thank you..

Good value, fast delivery and packaging.

Excellent customer service
I ordered a box of tiles which I received but even though the packaging was superb there were some that were damaged. I reported this to their customer services and within 48 hours received replacement tiles in perfect condition. Definitely will use this company again.

I had to choose 3 different types of tiles for my bathrooms. Asa (Stevenage branch), was absolutely brilliant. He spent a lot of time with me in the showroom. Had no hesitation in carrying tiles around so i could see different combinations at work. Great customer service so well done Asa.
To top it off, i had a great delivery experience today from a very friendly N&C driver who kindly carried and put all the tiles into my garage - many thanks for that. This is stark contrast to the delivery experience I had yesterday from a different tile shop where the driver was extremely unhelpful and unfriendly. Well done N&C - i'll be back.