I ordered my products before Covid so don't believe the positive reviews they tell that the company had issues because of Covid! Wat een k....bedrijf, hoop dat ze failiet gaan nu ze zoveel rechtzak... ãã£ãšèŠã
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I paid £285.98 for a Nebra HNT Indoor Hotspot Miner in April 2021 and never received the product. I followed up for years and was repeatedly told it was coming, but it never arrived and I was not... ãã£ãšèŠã
I bought two Helium hotspots from these scammers in April 2021 and none of them was delivered, nor refunded. They kept telling me they were not issuing refunds anymore because they had overcame their... ãã£ãšèŠã
sae as every other person. Promised a miner delivered by August of 2021 & it is now halfway through 2023 and they are still replying with the same excuse that "they just shipped my order and are unabl... ãã£ãšèŠã
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Nebra is an industrial and IoT solutions provider and reseller based in the United Kingdom and shipping worldwide.
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Unit 4 Bells Yew Green Business Court, TN3 9BJ, Bells Yew Green, è±åœ
- sales@nebra.com
- nebra.com
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Thanks for taking care of our hotspots
Amazing support team that helped get myâŠ
Amazing support team that helped get my synchro bit firmware back online. I have one of the hardware devices that needs extra attention and they provided the code and instruction to help out.
Took over 2 years to deliver theâŠ
Took over 2 years to deliver the product, was told it had been upgraded to the latest model, but the still sent the original one
Incredibly terrible supply and logisticâŠ
Incredibly terrible supply and logistic issue at the company. I ordered 4 Nebra hotspot miner and been waiting on the order for more than 2 years. I requested for refund and been denied by the company. It's frustrating dealing with the company and I have to go through small claims court to get my money back.
i'm so happy,the people on discordâŠ
i'm so happy,the people on discord helped me a lot,i had the best experience ever on solving an essue with firmware of my hotspot instantly
Nebra held my money for two years and refused cancellations
It took two years to receive my Nebra Helium Outdoor Miner from when I placed the order in March 2021. Nebra refused to allow me to cancel my order even though when I placed my order. I was given a shipping estimate of "end of Q3 2021" and my order was not delivered until March 2023. You held my money for two years and delivered an outdated product.
purchased my unit 2 years ago
purchased my unit 2 years ago
been asking for refund for the past year
they refuse to refund and keep my money
always same excuse, shipment blablabla
its your right to get a refund, its the law.
they deny my refund request for well over a year
STAY AWAY
nebra is a pyramid scheme
wich is why some people had theyr units at the begining
stay away from it
Never shipped. Worst company. Ordered 3 HNT miners in 2021
Ordered 3 HNT miners in 2021. Never received. Worst company and customer service ever. 100% dishonest.
They saved my syncrobit hotspot
They saved my syncrobit hotspot from certain landfill by coming in to provide firmware updates to the hotspots
Really great technical support
Really great technical support, appreciate how fast, friendly and professional, thank you ð
Worst brand of all HTN miners
I could stand the EXTREAMLY long wait for the miner. But then they ship it and it is ALL cheap Chinees nock-off products except the raspberry pi. And they forbid you from changing anything to the miner to improve it or they will block your miner or revoke some key or what ever (yhea really decentralized there).
On top of all that there the slowest with pushing out updates for the miner. Resulting in your miner being offline for one of the longest of any other brand of miner. If the update is pushed out, IT STILL might not work because it is a cheap piece of **** that is poorly made. No one i know with other brands has as much problems as everyone i know with a NEBRA.
Mowax (Nebra) Wayne push to my 3 minersâŠ
Mowax (Nebra) Wayne push to my 3 miners new Nebra firmware, as propose and 15 minutes later, all job done, running with latest release, nice work !
2 year - still not delivered
Have been waiting for my order for 24months ...
This company seems to just be taking money with clearly no intent to deliver.
They even charge you for the shipping that never happens.
Stay away at all costs - you have been warned.
DO NOT ORDER FROM THIS COMPANY!
DO NOT ORDER FROM THIS COMPANY!
This is an answer I got on the 17/11/2021 "If an order is unfulfilled, you can cancel it and get a full refund. Refunds are issued to the payment method used to purchase. And to start the process you need to provide us with a copy of your invoice (the one emailed to you following the purchase)."
but guess what? they will not refund you.
My order was placed on the 23rd of April, 2021.
Regarding the mentions within "" I have proof since my contact with them have all been through email.
Refused to answer 2 years worth emails
Refused to answer 2 years worth emails. Shipped their product 2 years late. Refuse to accept a return. Just plain awful.
Still not recieved my hotspot
Still not recieved my hotspot. Batch 4
10 april 2021
Why is this company still active??
STAY AWAY
Ordered their Miner over 2 years ago and still haven't received it. Customer support reply once every 10 days and refuse a refund or cancellation. My solicitor is now involved in trying to solve the issue. STAY AWAY!
Nebra Fraud - lawsuit incoming
Nebra is fraudulent company that owes millions to its customers. I got scammed like the rest of the people here and I never got my order. I'm actually going to court and I will get back every penny.
By the way - all the positive reviews are obviously fake. Just read them and have a laugh.
Worst experience I have ever had withâŠ
Worst experience I have ever had with any company. I requested a refund multiple times for a redundant product and you refused it and dragged out the process.
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