Nebsportgear レビュー 16

Nebsportgear からの回答

2026年2月24日

We’re truly sorry to hear about your experience. However, we would like to clarify a few important points.

We did ship the correct item as ordered. All of our hats come in one standard adjustable size — we do not separate Men, Women, or Youth sizing.
This hat was listed as a pre-order product, which requires additional processing time. We also sent email updates regarding the shipping delay during transit.

We understand the wait was longer than expected and sincerely apologize for the inconvenience. We are not a scam company, and we are always willing to work with customers directly to resolve any concerns. Please feel free to contact us so we can assist you further.

Nebsportgear からの回答

2025年12月24日

We’re really sorry the jerseys didn’t meet your expectations. Occasionally, issues in the production process can slip through, and we truly regret that this happened in your case.

Please rest assured that we take this seriously and will address the issue with our factory to prevent it from happening again.

Thank you again for your honest feedback. It helps us improve, and we’ll keep working hard to deliver a better experience for every customer.

Nebsportgear からの回答

2025年12月17日

Thanks so much for the great feedback!
We always want to make sure our customers are happy, so it means a lot to us that you’re satisfied. Hope to see you back soon!

Nebsportgear からの回答

2025年12月10日

Thank you so much for your continued support!
We appreciate you being a loyal customer and part of our jersey family. If you ever need anything or have ideas for your next custom piece, we're always here for you!

Nebsportgear からの回答

2025年12月8日 に更新

We're truly sorry to hear about your experience and sincerely apologize for the disappointment caused.

If the jersey you received is defective, please don’t hesitate to reach out to us at cs@nebgear.com with a few photos of the item. Our team will review your case promptly and issue a full refund if the product does not meet our quality standards.

Nebsportgear からの回答

2025年12月8日

Thank you for your kind words!
Our sizing can vary slightly by style, so we always recommend checking the size chart or reaching out if you’re unsure. And if you ever need a different size, we're happy to help with an exchange!

Nebsportgear からの回答

2025年12月8日

Thank you so much for your continued support!

We truly appreciate your patience with the delivery times. We're actively working to improve our shipping process so that future orders can reach you as quickly as possible.

Nebsportgear からの回答

2025年11月7日

We’re truly sorry to hear about your experience shopping with us!
We did respond to your email in an effort to resolve the issue, but it looks like we haven’t heard back from you yet. When you get a chance, please check your inbox or spam folder for a message from cs@nebgear.com.

If we sent the wrong color jersey, we will absolutely make it right and send you a correct replacement. Customer satisfaction means a lot to us, and we’re here to help fix the situation.

Nebsportgear からの回答

2025年11月7日

Thank you so much for being a loyal customer! We truly appreciate your patience with our shipping times.
We understand how important fast delivery is, and we’re doing our best to make shipping quicker and more reliable so you can have a smoother, better experience with us.

Nebsportgear からの回答

2025年11月7日

Thank you so much for your kind words! We checked and saw that the other two jerseys have been delivered — we hope they met your expectations just like the first one did.

If you're ever looking to order more jerseys in the future, we’d be honored to have you shop with us again!

Nebsportgear からの回答

2025年11月7日

Thank you so much for your continued support and for being a loyal customer! We’re thrilled to hear the quality keeps you coming back.

We’re working hard to improve our shipping times so your future shopping experience with us will be even better.

Nebsportgear からの回答

2025年10月27日

We’re truly sorry for the inconvenience!
To help resolve this issue, you may consider adding an extra button around the chest area for a more secure and comfortable fit. Alternatively, wearing the baseball jersey open as a lightweight outer layer is a great option - many of our customers love this relaxed and stylish look

Nebsportgear からの回答

2025年8月15日

We’d like to let you know that your order is on its way, and you should receive it within the next 3–4 business days.
If you have any issues receiving it or need further updates, please contact us at cs@nebgear.com.

Nebsportgear からの回答

2025年4月10日

Thanks a ton for the feedback—it really means a lot to us! If you have any questions about your order, feel free to reach out to us at cs@nebgear.com.

Nebsportgear からの回答

2025年4月3日

We're sorry to hear that the last jersey didn’t meet your expectations due to the two dots after the initial. We’d love to make this right for you.
Could you please send us a picture of the issue to our email at cs@nebgear.com? We’ll review it and find the best solution to ensure your satisfaction.

We truly appreciate your support and are glad to know that you've been happy with your other jerseys.

Nebsportgear からの回答

2025年4月3日

Thank you so much for your feedback! We truly appreciate your loyalty and are so glad to be a part of your journey.

If you ever want to order any jerseys in the future, don’t hesitate to reach out