Neotrims レビュー 

Good service and fabric. They called to check when an item wasn't available. When I received my parcel and an unrelated item was missing. They resolved it promptly.

Ordered some orange sweatshirt fabric. It had no stretch so I contacted them for them to say I need to readjust my pattern? How about they state there was no stretch & I wouldn't of bought it. They can not call it sweatshirt fabric & it has no stretch!

Returning customer due to great quality and service

Ease of ordering and speed of delivery are key consideratIons

All really good, sent for the samples which were super quality then sent for a metre each of my two chosen colours. Quick turn around, extra wide material and luxury feel. Very pleased

The material was a nice weight and seems to be of good quality. The colour was as I was expecting. The price seems reasonable and delivery was quick. There was good information on the delivery and as my order was processed. I would definitely order again.

Great product, timely delivery!

There was no tracking for the order delivery, the website photos do not represent how "sparkly" the material is, and there was no response regarding product return. Quite disappointing.

I love all i purchase, only WRC as a bag maker. The 600d is perfect. I can be ironed on a low heat on the right side. It adds a nice boost to your bags structure wise. The only mistake I sometimes make is the cheaper shipping, it's yodel who holds your items hostage and keeps them for days once received. Opt for the higher shipping. Do not be me! The products and dispatch is super fast always perfect.

This is the second time I have used Neotrims, because I am impressed with their prompt service and quality products.
It was hard to get a good range of cuffing for my sewing projects until I found Neotrims.
I also like their bargain packs; they are good value for money. It is pot luck what is in the pack, but that is ideal for my scrap fabric sewing challenges.

I've used Neotrims a few times, and never been disappointed with their products, or Staff.

However, delivery is only 1 star (only because I can't give it a '0'). It took Yodel 6 days to deliver my order, and when it arrived, the Driver just left it on the floor outside our house! The package would have fit through our letterbox, and our doorbell DOES WORK, but he chose not to do either.

Hopefully, Neotrims will take notice of this, and find a more reliable Company to do their deliveries.

Yvonne

What a fabulously generous company Neotrims are. I asked for some off cuts to make our charity bunting and they send me a bag full and for FREE what an amazing thing to do and we thank you so much. The service and delivery was excellent and Anant was so helpful. THANK YOU a million times for you generosity.

Good communication, fast efficient despatch of quality material. When there was an incorrect colour sent out in error, the customer service team investigated & sent the correct item out very promptly whilst keeping me informed. Purchases are securely & neatly wrapped.
Happy to repeat buy from this company.

Delivery driver shoved parcel of fabric under our hedge! Package ripped badly, it was pouring all day, so the fabric was also damaged & soaking wet. Some binding I ordered was missing & I think fallen out somewhere.

This was not Neo trims fault but they replaced everything really promptly. Fabulous service. Also all the fabrics & trimmings I’ve bought from them have been excellent quality & a good price.

I wish all companies were like this. I’ve just received an incorrect dress pattern from another company who’ve admitted it’s their mistake but won’t do any about it until I’ve returned the pattern, which as I live in a remote rural area, I can’t just pop down to the post office!

They need to take a leaf out of Neotrims customer service book!

Items are exactly what I orders. Neotrims never fails to deliver in a prompt and timely manner with great pricing. Fantastic that they sell great quality mochi/stretch velour in so many colours too!

Great customer service, product received well packaged and in timeframe promised.

Really pleased with the quality of the fleece and choice of colours. Thank you

I always order my trim and fluffy fabric from here and every time delivery is quick & prompt. The products themselves are high quality. Never had an issue yet, thank you again!

Great customer service and excellent products and price