Neuplena レビュー 5

I ordered from this company and they took my money sent me a confirmation page with tracking and all, then never sent my merchandise then 🚫 me!

Never received my package, been waiting since February 2026. I really wanted those sweats suits. There very nice but I paid for them and now I have to except that I was scammed 😔 very disappointed in this company. Should be ashamed of yourself. You all have very nice items but to scam families is not nice nor professional.

This is a scam company and they should be shut down. I ordered in December 2025 and then January 2026 I emailed to ask about my order and they showed a bogus tracking slip saying delivered. I showed proof via surveillance cam recordings that there were no deliveries so they supposedly reshipped my order and this time was miraculously showing delivered in 7 days when the first took over 20 days, stillness deliveries.they offered a 70% refund and I said no way I want a full refund, they said it will take 15 to 25 days, on the 15th day I inquire about the refund and of course they said it was refunded successfully. I asked for proof and all the gave me was a jpg of a green font icon that says refunded successfully. So obviously this was a scam and I now have to have my credit card company dispute the charges but of course wait again for all this to go through. Do not buy off any ads on Facebook or Instagram or any game you play.

Everything went smoothly and I'm really wit my purchase.