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レビュアヌのコメントを芋おみたしょう

5぀星のうち4の評䟡

I really love the gum I have to say! it works and I love the consistency of the gum, probably because of the cold press method idk. only downside is it's too expensive, especially with shipping to Ger... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I am absolutely obsessed with Neuro Gum! I have a lot of health issues and one of the side effects is sleepiness. I am extremely sensitive to caffeine and energy drinks make me ill. The caffeine free... もっず芋る

5぀星のうち2の評䟡

Ordered after seeing product on Shark Tank. Tried the mints because I wanted more alertness and increase my mental awareness. Can't really tell that it did anything for either of those but could not... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Terrible, practically non existent, customer service. All you will get is a chatbot and an email response. Partners they use for shipping are very slow and do not deliver to the correct address. The... もっず芋る

䌁業が回答したした

䌁業情報

  1. ビタミン・サプリメント専門店

圓該䌁業による蚘述

Looking for a clean boost of energy? Neuro’s patented nootropic blend—featuring caffeine, L-theanine, and brain-boosting B vitamins—is scientifically formulated to enhance focus and mental clarity, delivering smooth, crash-free energy with a refreshing kick. With over half a billion pieces sold, we’re on a mission. A mission to focus on the three things most important to us. Innovation, quality ingredients, and giving back. Learn more at www.neurogum.com


連絡先

3.1

たあたあ

TrustScore 5段階評䟡の3

171件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 95に回答しおいたす

通垞1週間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Obsessed with Neuro Gum! Exceptional product and even better customer service!

I am absolutely obsessed with Neuro Gum! I have a lot of health issues and one of the side effects is sleepiness. I am extremely sensitive to caffeine and energy drinks make me ill. The caffeine free peppermint gum rocks my world! I purchase a bag weekly, it's become "how I survive the work week" and it doesn't effect my sleep at all, it is just perfect. I also have a TON of food allergies and the ingredients do not bother me at all! All that being said, I recently ordered a bag that tasted completely different and I was devastated thinking they changed the recipe. I reached out asking if this was the case and Ron from customer service came to my rescue! He assured me it had not changed and offered to remedy the situation immediately. He was beyond friendly, super quick to respond to each email, and went above and beyond. I already was passing out this gum to everyone I met but after my experience with customer service, you have a earned a life long fan! Thanks Ron and Thank you Neuro Gum for being so awesome!! TEN STARS!!

2026幎4月15日
自発的なレビュヌ
5぀星のうち1の評䟡

Zonde van je geld !!!

Zonde van je geld !!!

Kauwgom is smerig en totaal geen effect. Pakketje vandaag ontvangen en totaal niet de moeite waard !! Bespaar jezelf de moeite

2026幎4月9日
自発的なレビュヌ
Neuro ロゎ

Neuro からの回答

Hi there!

Thanks for taking the time to share this. We're sorry to hear the product wasn't what you were hoping for. Taste and texture are really personal, and we know that matters just as much as the functional side.

That said, we'd love a chance to make this right or at least learn more about your experience. If you haven't already, feel free to reach out to us directly at support@neurogum.com. We're happy to help figure out the best next step for you.

-Marseille

5぀星のうち2の評䟡

Ordered after shark tank but not impressed

Ordered after seeing product on Shark Tank. Tried the mints because I wanted more alertness and increase my mental awareness. Can't really tell that it did anything for either of those but could not use an entire mint. The taste was just really bad to me. Was hoping for a positive outcome. Will give them to my wife if she can take the taste otherwise I will just throw the box away.

2026幎3月25日
自発的なレビュヌ
Neuro ロゎ

Neuro からの回答

Hi Bobby,

Thanks for giving us a try after Shark Tank. We appreciate you sharing your experience.

Taste is really personal, and we know ours isn't for everyone. On the focus side, the nootropics in our mints tend to work best with consistent use over a few days, so the effect can be subtle at first.

That said, we don't want you to feel like it was a miss. We've already reached out through Trustpilot to grab your order details, but you're also welcome to contact us directly at support@neurogum.com and we'll make sure you're taken care of.

-Marseille

5぀星のうち5の評䟡

Great service and great products!

Great service and great products!

I’ve been using the men’s for over a year now and I have no plans on changing.

Great work!

2026幎3月31日
自発的なレビュヌ
Neuro ロゎ

Neuro からの回答

Hey Ty!

Over a year strong and still going! Thanks so much for sticking with us and for taking the time to share this. We'll keep doing our thing so you never have a reason to switch. 🙌

-Frances

5぀星のうち4の評䟡

Love the gum, price is too much.

I really love the gum I have to say! it works and I love the consistency of the gum, probably because of the cold press method idk. only downside is it's too expensive, especially with shipping to Germany. I’ve seen the exactly same product with identical ingredients at a much lower price point called cognigum, so I hope Neuro considers adjusting this, otherwise it’s getting harder to justify.

2026幎3月20日
自発的なレビュヌ
Neuro ロゎ

Neuro からの回答

Hey Elena!

So glad the Energy & Focus gum has been working well for you, and that the quality difference has been noticeable!

We completely understand that international shipping adds to the overall cost, and that's a fair thing to weigh. What sets Neuro apart is that our products are made using cold-compression technology, which preserves each ingredient's bioavailability in a way that heat-based processes simply can't. That's a big part of what goes into every piece.

One thing that might help is our subscribe and save option, which takes 21% off each order. It's the best way to keep costs down if Neuro is part of your regular routine. We'd love for you to stick around.

-Frances

5぀星のうち5の評䟡

it's always about the people ...

it's always the people behind successful businesses and Neuro is the perfect example. yes, i love, maybe even addicted (in a good way ; )* to their products but without the kind and knowledgeable people, it would just be another product.

2026幎3月23日
自発的なレビュヌ
Neuro ロゎ

Neuro からの回答

Hey Beth!

Thank you for sharing this, it really means a lot.

We care a lot about the experience just as much as the product, so hearing that the people behind it stood out to you genuinely means a lot to us. And we’re glad the products have found a place in your routine too.🙂

We’ll be here anytime you need us.

-Frances

5぀星のうち1の評䟡

False advertising!!

2026幎3月20日
自発的なレビュヌ
Neuro ロゎ

Neuro からの回答

Hi Christopher,

We’re sorry to see this feedback.

What you described isn’t the experience we aim to deliver, and we’d like to better understand what led you to feel this way. We’ve reached out to get a bit more detail so we can take a closer look and help.

You can reply to our message or contact us at support@neurogum.com and we’ll work to sort this out.

-Marseille

5぀星のうち1の評䟡

Terrible Customer Service

Terrible, practically non existent, customer service. All you will get is a chatbot and an email response. Partners they use for shipping are very slow and do not deliver to the correct address. The entire process had been particularly frustrating. If you want this product DO NOT order directly from this company!!

Update...On 3/16 Neurogum gave me a $10 refund and stated that they will replace my shipment. Unfortunately they will not expedite the replacement and will still be using UniUni to deliver it. I'll give it till 3/20 to receive a shipment notification until I call my bank to request a charge back. All I really want is what I ordered in the first place.

2026幎3月7日
自発的なレビュヌ
Neuro ロゎ

Neuro からの回答

Hi Lisa,

We’re really sorry this was your experience. We know how disappointing it is when a delivery doesn’t land the way it should.

We took a closer look at your order and want to share a bit more context. It was placed on March 9, shipped the following day, and marked as delivered by the carrier on March 14. The address on file was confirmed as correct, and a delivery photo was also provided.

That said, we understand that “delivered” doesn’t always mean it made it into your hands. As soon as your message came through, we responded and worked to make it right by sending a replacement and issuing a partial refund.

We also want to mention that while we offer chat and email support, our phone lines are open Monday through Friday from 9:00 AM to 5:00 PM PST if you ever prefer to speak with us directly.

We hear your concerns, and we know there’s still room for us to improve. While we did everything we could to help in this case, we understand if the experience still didn’t meet expectations. If there’s anything further we can do, you’re always welcome to reply to your existing email thread and we’ll continue working with you there.

-Marseille

5぀星のうち4の評䟡

Really glad with the experience

Really glad with the experience. They work really great and i am happy that i tried the gums. Would like to bulk buy the mints but they are almost always off stock, which is why i give 4 stars.

2026幎3月6日
自発的なレビュヌ
Neuro ロゎ

Neuro からの回答

Hey Leo,

Thanks so much for giving the gums a try. We’re really glad to hear you’ve been happy with the experience.

Regarding the mints, we’d love to help with that. If you’re looking to bulk buy, feel free to reach out to us at support@neurogum.com
and let us know which flavor you’re after. We do have inventory available and we’d be happy to point you in the right direction.

Appreciate you being part of the Neuro community.

-Frances

5぀星のうち1の評䟡

Geen effect

Geen effect, ook niet bij twee tegelijk en smerige smaak van de kauwgom. Binnen 15 min completen smaak al er van af.

2026幎3月11日
自発的なレビュヌ
Neuro ロゎ

Neuro からの回答

Hi Martin,

Thanks for giving Neuro a try and for sharing your feedback. We’re sorry to hear it didn’t meet your expectations.

Everyone’s experience can be a little different when it comes to both flavor and effect, which is why we offer a 30 day Happiness Guarantee on orders placed through our website or official stores.

If you’re open to it, please reply to the request we sent through Trustpilot or reach out to us at support@neurogum.com with your order number so we can take a closer look and help make this right.

We appreciate you taking the time to share your experience.

-Frances

5぀星のうち5の評䟡

You all have a great company!!

You all have a great company, you care about your customers and you produce valuable products.

I am happy to do business with you!

I have greatly cut back on my consumption of coffee beverages in favor of your Energy & Focus mints, for getting through my day. Thank you much for making this product!

Ron, in customer support, has been prompt and supportive in responding to my questions and personal concerns.

You make me feel like I belong.

2026幎3月10日
自発的なレビュヌ
Neuro ロゎ

Neuro からの回答

Hey Arlene!

Thank you so much for the thoughtful review. We’re really glad to hear the Energy & Focus mints have been helping you get through the day and cut back on coffee.

And we appreciate the kind words about Ron as well. We always try to show up for our customers in a helpful and supportive way, so it’s great to hear that came through.

Thanks again for taking the time to share this. It means a lot to know you feel taken care of here.

-Frances

5぀星のうち5の評䟡

The best and most efficient

The best and most efficient Product I've tried so far.

Tried a lot of different energy booster, from dusts to mints to mornin pills but this ones are the best so far and most energetico Without downside of Classic caffeine-based Product

2026幎2月24日
自発的なレビュヌ
Neuro ロゎ

Neuro からの回答

Hey Giulio,

This is so good to hear!

We put a lot of intention into creating something that feels clean and steady, not jittery or over the top, so it’s awesome to know it’s working that way for you. Especially after you’ve tried a bunch of other options.

Thanks again for taking the time to write this. If you ever want to try a different flavor or switch things up, we’re here for you.

-Frances

5぀星のうち1の評䟡

I receive yesterday my energy and focus


I receive yesterday my energy and focus gum and I try it already quiet a lot and absolutely nothing I felt at all... I try 2 and 3 gums in the same time to see maybe is not strong enough but still nothing new... Is just like a regular gum but a lot more expensive...

So after all that advertising I have seen on the internet and u guys compare it the Lucy drags from the movie... I was aspecting something to see and feel but absolutely like a regular gum from any shops...

So my opinion is not worthy to buy this cause is just the advertising nice and make u buy it but the product itself is nothing else then just a regular cheap gum from any kind of shop u wanna buy.

Thank you!
Ghisoiu Gheorghe!

2026幎2月20日
自発的なレビュヌ
Neuro ロゎ

Neuro からの回答

Hi Gheorghe,

We hear you. It’s not a great feeling to expect something noticeable and end up feeling no difference at all.

Our Energy & Focus Gum is meant to give a cleaner, steadier lift, not an intense rush but everyone’s caffeine tolerance and body chemistry are different. For some people, it’s very noticeable, for others it’s more subtle, and for some it just doesn’t feel like the right fit. Taste and effect can really vary person to person.

That’s exactly why we offer a 30-day Happiness Guarantee on orders placed through our website and official stores. If it’s not for you, we don’t want you stuck with it.

We’ve sent you a request through Trustpilot for your order details. If you reply there with your order number or email us at support@neurogum.com, we’ll take a look and make this right.

Thanks again for giving it a shot and sharing your experience.

-Marseille

5぀星のうち5の評䟡

Great product & awesome customer service!

Great product & awesome customer service!
Ordering via freight-forwarder all the way to Ukraine for a few years at this point.
Recommended!

2026幎2月19日
自発的なレビュヌ
Neuro ロゎ

Neuro からの回答

Hello ВаЎОЌ,

Thank you for sticking with us all these years and for going the extra mile to get Neuro all the way to Ukraine.

We’re so glad the products have stayed consistent for you and that you’ve had great experiences with our support team along the way.

And good news! We now ship directly to Ukraine. So going forward, you won’t need to use a freight forwarder anymore. We’re really happy to make things a little easier for you.

If you ever need a hand with an order, we’re always here for you. Thanks again for the recommendation, we really appreciate you!

-Marseille

5぀星のうち5の評䟡

awesome alternative to coffee

Been trying these for around 2 months now - awesome alternative to coffee.

2026幎2月20日
自発的なレビュヌ
Neuro ロゎ

Neuro からの回答

Hi Diana!

Thanks so much for giving us a shot these past couple of months!

Finding a coffee alternative that actually delivers without the usual ups and downs can make a real difference day to day. We’re really glad Neuro’s been that for you.

If you ever want to switch things up with flavors or try something new from our product lineup, we’re always here to help. 😊

-Marseille

5぀星のうち4の評䟡

It helps me stay focused at work without any jitters.

Coffee always sends me running to the bathroom, but this gum has been amazing! It helps me stay focused at work without any jitters. I’m very sensitive to caffeine, so chewing two pieces a day works perfectly for me. I gave it four stars because the flavor doesn’t last very long, but it also helps suppress my appetite, which is a nice bonus

2026幎2月11日
自発的なレビュヌ
Neuro ロゎ

Neuro からの回答

Hi Juliana,

This makes us so happy to hear. Smooth, steady energy without that wired feeling is exactly what we’re going for, so it’s great to know it’s been working well for you, especially if caffeine usually hits you hard.

We also appreciate the honest note about the flavor. Totally fair. Out of curiosity, which one have you tried so far? We have a few different Energy & Focus Gum flavors, and sometimes switching it up makes a big difference, you might find one that lasts a bit longer for you.

If you ever want help choosing a flavor or just want a recommendation, feel free to reach out. We’re always happy to help you find your perfect match.

Thanks again for taking the time to share your experience. We’re really glad it’s become part of your routine.

-Frances

5぀星のうち5の評䟡

This product is the real deal

This product is the real deal! I’ve been using it now for 20 days straight and I get the perfect energy boost + more focus. I’m using the Focus & Energy and just ordered my next batch, plus I signed up for the monthly subscription because I know that I’ll continue to use this product for quite a while. I especially like the predictable level of caffeine without the, “jacked” feeling I get with coffee (which is completely unpredictable). Fantastic flavor which continues as long as you’re chewing the gum. Perfect texture of gum (I’ll chew on a single serving for hours!). I just can’t say enough great things about Neuro Gum. I’m so pleased to find a such great product and I’ve been telling all my friends about it.

2026幎2月4日
自発的なレビュヌ
Neuro ロゎ

Neuro からの回答

Hi William!

Thank you so much for taking the time to write this. Seriously, this made our day!

We’re so happy to hear that Energy & Focus gum has been giving you that smooth, predictable boost without the coffee rollercoaster. That “clean energy without the jacked feeling” is exactly what we aim for, so it’s awesome to hear it’s working the way it should for you. And chewing one piece for hours? You’re definitely using it like a pro!😄

We really appreciate you coming back for another order and joining the subscription. That kind of support means a lot to us. Even more so that you’ve been telling your friends about it. That’s the highest compliment we could get.

Thanks again for the love and for being part of the Neuro community. We’re so glad you found us and that it’s become part of your routine.

-Marseille

5぀星のうち1の評䟡

Didn't like it

Didn't like it. Asked for refund. Of course they made it extremely difficult. No worth it, while there are way better alternatives.

2026幎1月28日
自発的なレビュヌ
Neuro ロゎ

Neuro からの回答

Hi Ruben,

Thank you for sharing your experience. We understand that the product wasn’t a fit for you. Taste can definitely be personal, and we know it won’t be the same for everyone.

We have a return and refund process in place and aim to make it as smooth as possible, so we’re sorry if that wasn’t how it felt in your case. That’s not the experience we want anyone to have.

We’d really like to take a closer look and help, but we’re not seeing any order details tied to this review. If you’re open to it, please reply to us here on Trustpilot or reach out at support@neurogum.com with your order number or the email used at checkout.

We’d appreciate the chance to help and look forward to hearing from you.

-Marseille

5぀星のうち1の評䟡

Bought a pack og gum 2 weeks ago

Bought a pack og gum 2 weeks ago, they havent even shipped it y’et

2026幎1月9日
自発的なレビュヌ
Neuro ロゎ

Neuro からの回答

Hi Victor,

Thanks for sharing this and we’re really sorry to hear that you've been waiting longer than expected. You’re right, this shouldn’t take that long.

We’re checking on your order now to see what happened and will be reaching out to you directly with an update shortly so we can get this resolved.

-Frances

5぀星のうち5の評䟡

Absolutely love NeuroGum!

Absolutely love NeuroGum!

Its been life changing for me ! I have a medical condition and have to take medication that causes me to feel tired and mentally dull allot of the time. But since January 21 2026, All this has changes ! 😁 

I started Neuro gum at that date, since then, I feel more awake, more energetic (less lethargic), more focused and much more grounded, all this, without the jitters and crash. My quality of life has changed for the better. Neuro gum extra strength totally lives up to the hype. As promised, the effect is smooth and clean — a fantastic product !

And this is why I give neuro gum extra strength a emphatic 5 stars ✹
And 5 stars ✹ to the customer care and services at Neuro. They are very fast to respond, they have the “customers first mentality” which is outstanding !

As for the negative there is only 1 that i experienced. i would say that there current carriers (Passport and UniUni) don’t live up to the same standards, weather it’s for simple notifications, tracking your package, reaching out online or by phone, 

I would strongly recommend that Neuro use UPS, FEDEX OR USPS instead.

Bottom line : If you love your morning cup of joe or your afternoon pick me up or you need more energy at gym.

Give it a try!

I Am certain you will love Neuro Gum even more than just plain coffee.

I Highly recommend !

Thank you very much

2026幎1月24日
自発的なレビュヌ
Neuro ロゎ

Neuro からの回答

Hi Steve,

Thank you so much for sharing this. We’re so glad to hear that the Extra Strength Energy & Focus has helped you feel more awake, focused, and clear without the jitters. Hearing that it’s made a real difference in your day is honestly amazing.

We also really appreciate the kind words about our customer support team, that means a lot to us.

And thanks for the honest note about delivery as well. We know how important tracking and communication are, and we appreciate you calling that out.

Thanks again for the recommendation and for taking the time to write this. We’re really glad you’re part of the Neuro community.

-Marseille

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