レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

2.4

期待以下

TrustScore 5段階評価の2.5

12件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち2の評価

Disappointing earpiece

My daughter has used the Neurosym device for a while now and has found some benefit from it. She is severely Ill following Covid in 2023 and remains unwell three years on. However the earpiece on these devices are of poor quality and are forever breaking. we have had two replacements from neuosym but the product does not last, regardless of how careful she is with storing and handling it. Considering the price of the product and replacement parts I would expect it to last more than a few months... disappointed.

2026年5月2日
自発的なレビュー
5つ星のうち1の評価

Avoid Vagal nerve stimulation device

Vagaries nerve stimulation device. Very nice bit of kit to unwrap. Very expensive. It does not work for me but I intended to use their 30 day refund if it I didn’t work. Getting refund is a nightmare. No phone contact. Bots answering with we will get back to you. I may have to resort to Section 75 for getting a refund. I would not touch the product

2026年3月17日
自発的なレビュー
5つ星のうち1の評価

Avoid at all costs!!

After seeing loads of great marketing on this product I genuinely thought it was a game changer but that was not be true.
Ive found that the device does nothing and the earpiece keeps slipping off .... I've tried on multiple occasions to contact them but I only get an ai bot who suggested I put tape on my ear to hold it in place.... like are these guys serious! The device is worth 700 euros but they can't get it to stay connected to the ear. Avoid at all costs

2026年2月23日
自発的なレビュー
5つ星のうち3の評価

Love the product but no after sales

Love the product - it really helps me with pain and stress management. However, my ear clip has broken and I have finally found I can buy a new lead. It would be much better if there was a way of purchasing this and new chargers on the main site.
Also it is very difficult to contact the company. So far I have not had a response from the contact form and emails sent to the email addresses provided come back as un - deliverable! There is no way of contacting the company by telephone which is not good. I wish the after sales service was as good as the product.

2025年7月25日
自発的なレビュー
5つ星のうち5の評価

I was introduced to this product by a…

I was introduced to this product by a friend who used it regularly and suggested I try it. I did and bought one for myself. I have found especially my reflux has reduced by 75%. I am less tired and feel quite energetic. I would highly recommend the buying and using this product for any kind of symptom that Doctors do not treat easily. Or give a prescription for and this is much better solution.

2025年4月1日
自発的なレビュー
5つ星のうち1の評価

No help line and a Bot Chat that can not help me!

I have only received one email that wasn't an automated response.
There is no telephone number to contact re my issues.
I have voiced my dissatisfaction on Instagram and Facebook hoping that someone would contact me but nobody has.
I bought the device because I got fed up of waiting for my application for the VAT reduction.
They were very prompt at sending it out and I have been inundated with automated emails.
But nobody answers my emails about the supposed VAT reduction and if they received my form.
I am wondering if my emails are going into their junk folder but as their bot chat is useless and there is no telephone help line I have no idea how to contact a person to find out what is happening!
The total lack of response made me fill in a form online to return it and get a refund.
No surprise but I haven't had a response about that either.
They rely on automated responses to everything and a bot chat that isn't able to help.
You get an automated email asking if the problem has been resolved which if anyone read the chat they would know!
The automated emails say to email the care team if you have an unresolved issue. No one answers my emails or acknowledges receipt even when specifically asked for.
So if my email is in the junk folder how on earth do you contact them?!!
A robot and automated responses is not good enough.
The bot should transfer you to a person if it can't help but it doesn't. I don't think they have the staff.

2025年3月20日
自発的なレビュー
5つ星のうち4の評価

My first week of using Neurosym....

Last week I wrote a negative review as sessions were prematurely terminating and device switching itself off. However, Parasym did reach out to me as promised on Trustpilot. They immediately offered a full refund + suggested a hardware reset, which so far has worked. They followed up with a personal call yesterday + listened to feedback on the order journey and device. I see this as a very positive response to critique. Obviously it's too early to say whether the device is helping my condition (CNSS, Tinnitus) but I have noticed improved sleep & HRV scores since I started using Neurosym and that is encouraging. I will update here in a month or so.

2024年12月17日
自発的なレビュー
5つ星のうち4の評価

A great alternative to medication

I bought this neurosym as as a kind of last resort. I had little faith in it's ability to help with my chronic anxiety and insomnia. I didn't want to throw any more medication inside me and really didn't know where to turn. A friend who had already bought one was raving about. She really didn't stop telling me about how beneficial she was finding it. After some time she penetrated my scepticism and lent me hers, after experiencing the benefits I immediately bought one for myself. Despite the dent in my pocket I don't really regret a minute of it.
I'm aware that this is pretty cutting edge technology and I'm paying for that. Hopefully it will at some point be produced on a larger scale and therefore be more affordable.

Knowing that the technology is used as an implant for Vegas nerve stimulation for epilepsy I know it has a track record and isn't just fairy dust pinched out of the tail end of a rainbow. It's scientifically proven to have benefits.

My anxiety has decreased, I drop to sleep quicker and the quality is better, I feel my digestion has improved, my mood is more balanced and my neighbours cat has started to to run to great me, rubbing her chin, scenting my ankles but also with slobber (she's getting old). I've only had it for a month. I hope she calms down.

After reading about the benefits of the Vegas nerve stimulation It's given me some hope where previously I had none. I'd tried everything before this. Yoga, exercise , mindfulness, meditation etc. all have a benefit but as soon as I stop doing whatever it is my anxiety returns almost immediately. This neurosym is different. I hope it stays this way. I only wish I'd heard of it before I did.
I've also found the customer service very prompt, helpful and professional. I managed to damage my earpiece by sitting on it and they were very quick and helpful with the replacement.

2024年9月18日
自発的なレビュー
5つ星のうち5の評価

Amazing customer support and resolution

I had some minor issues with ordering and shipping, but wanted to say that these were resolved so professionally and proactively. This device is an amazing innovation, and I am so excited to see how it supports with progress on HRV, thanks so much for your support

2024年6月21日
自発的なレビュー

レビューの対象になっている企業の方へ

プロフィールを登録して、Trustpilot の無料ビジネス ツールにアクセスし、お客様とのつながりを広げてください。

無料アカウントを取得

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報