New Domain レビュー 60

Excellent service, zero wait time, walked me through until query resolved

fast and accurate solution,

Fast responses! Great Service

Niane was terrific, so very helpful and patient working through my issue and helping me resolve it. So great to have such a positive and helpful experience.

Would like to say a big thank you Ralph for all his support help and assistance. For helping out with sick a long stad I g issue where he fixed the issue with a lot of patience.

This place is far off the main road .Gravel road for 80+ Km. The chalets are very primative.Only a few plug ins for power(bring extension cords). Fishing on the main lake is poor, you will need to portage to second lake for any luck and even then not the best. Breakfast is served from 7 to 8 only. Staff is not very freindly, you would think after spending 2 or 3 thousands for a 4 day weekend that they would greet you with all kinds of info. Prepare yourself to pay extra for life jackets ( e legal to do so) when YOU RENT. I got the impression that we were outsider and that he has his own clientell year after year. We were somewhat disappointed in this place.We will not return to this place.

I dealt with Ahmad Z to get some DNS settings resolved.

He was quick and succinct and healped great.

I’ve been with New Domain for a few years now and they have exceptional customer service. They always call to make sure I don’t forget my domain renewals which I find so helpful as it’s an easy thing to overlook. Tech support is also extremely responsive, responding in under and hour and following up to make sure your issue is resolved.

I did not realise my domain services had expired until i could no longer receive or send emails. I realized on a Saturday afternoon at 5pm. I was very concerned as I thought I may have to wait until Monday. I went on to the website and started a chat. I also had issues accessing my account. Teodora.L managed to work through all of issues and resolve them. I was back in action within an hour of starting the conversation. I was extremely grateful and appreciated the very friendly and efficient service. amazing service

Great experience person. Helped me a lot to understand exactly how everything works. Very happy

They were very helpful with what information was given. They helped me get my accounts back with no worries.

Great customer service.

Ryan was so polite, patient and caring in listening and understanding my needs. He helped me navigate through the issues that I could not have done myself. Would highly recommend New Domain as a host for anyone in business.

Max was super helpful in getting our emails up and running again. Very friendly and easy to understand!

Thanks Max for your help with our email issues, and synching across all our devices. Very knowledgeable and helpful!

Fantastic and most helpful staff have never let me down
Keep up your great work

Customer service with Claire has been nothing but excellent-call was answered immediately and all concern address straight away.
Thank you
Michael Ricciardi
Director
PHR

Priya patiently called me and solved the problem we had with the support team for a week, they misdirected us.
She retrieved and organised all our emails.
And now we are happy.
Thank you, Priya

Very helpful.solved my problem, straight away, super professional, and efficient

Prompt response to query. Resolved issue.