Nextdaycamera レビュー 411

TrustScore 5段階評価の3.5

3.7

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I recently upgraded to the Canon RF 70-200mm f/2.8L IS USM lens and have been really impressed with it. I mainly use it for photographing sports and wildlife, and the autofocus is incredibly quick a... もっと見る

5つ星のうち5の評価

Really pleased with both the product and the service I received. Before ordering, I had a few questions about the RF camera kit and the team were very helpful and quick to respond. They explaine... もっと見る

5つ星のうち5の評価

Can’t fault the service. I don’t normally leave reviews, but I was so pleased with my experience that I felt it was worth sharing. I ordered some new camera equipment before a family trip... もっと見る

企業が回答しました

5つ星のうち1の評価

I ordered a Nikon Z 14-24 F2.8S lens, which is worth £1840, but I received a bag yesterday. I am confused about the weight of the parcel once I had it, so I recorded a video of whole process I unp... もっと見る

企業が回答しました


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3.7

まあまあ

TrustScore 5段階評価の3.5

411件のレビュー

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ネガティブなレビューの 71%に回答しています

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5つ星のうち5の評価

Awesome experience with NextDayCamera.

Great experience with NextDayCamera.. Prices are excellent; everything might appear too good to be true, but it really isn't. If you're looking for a shiny brand new lens for not much more than MPB money - give these guys a go! I bought 2 brand new Canon L series Zoom lenses and it was an absolute pleasure. 2 year warranty as standard, as the name suggests - a next day service with very helpful and interactive staff! Great job guys..

2023年6月22日
自発的なレビュー
Nextdaycamera ロゴ

Nextdaycamera からの回答

Thank you for your purchase from NextDayCamera, supplier of professional photography equipment. We hope you enjoy using your Canon L Series Camera lenses. Glad you found our Customer Service to be really helpful and responsive. Thank you for your custom.

5つ星のうち5の評価

The shutter on my camera failed at 3pm…

The shutter on my camera failed at 3pm on a Friday and I had no back up for 3 day shoot starting on the next day (Saturday). Cancelling models etc would have cost me £2000+ . Searched for next day (Saturday) delivery and came across only this company capable of doing this. On top of that they were also £160 cheaper than anyone else. Camera arrived Saturday at 11.30am giving me more than enough time to be ready for 1pm start. The company kept me informed of dispatch etc and I felt 100% confident they would not let me down. I will be returning for any other purchases as it's the best service and cheapest prices online. EXCEPTIONAL !!!

2023年7月1日
自発的なレビュー
Nextdaycamera ロゴ

Nextdaycamera からの回答

Thank you for your purchase from NextDayCamera, supplier of professional photography equipment. Happy you received a top quality service from us as well as saving some money also. Thank you for your custom.

5つ星のうち5の評価

NextDay were recommended to me by a friend

NextDay were recommended to me by a friend and they provided exemplary service. After a simple on-line ordering process, and at a very competitive price, my shipment arrived within 20h using standard delivery. I would thoroughly recommend them for your camera needs.

2023年6月1日
自発的なレビュー
5つ星のうち5の評価

Excellent service

Excellent service. Notification of despatch received almost immediately and the goods arrived the next morning. I would definitely recommend this company.

2023年5月25日
自発的なレビュー
5つ星のうち1の評価

No customer sevice

Hi everyone,
Absolute crap, wouldn't have given one star If icould have got away with it, 90 percent 5 star rating and that what you would expect from new or used that works fine, when something goes wrong don't expect anything but excuses.
I saw an add on line for a Tamron 16mm 300mm f3.5 to 6.3 DI 11 VC PZD lens being unsure as I never had a Tamron before, i emailed the branch and asked if the lens was an FX lens and was it suitable for a Nikon D810 I had a reply saying yes.
I purchased the lens and so much for next day delivery 3 days.
When the lens arrived within minutes I found out it wasn't a FX lens, I emailed the branch saying I was returning it for a refund . It cost £12.00 for inc+ PP.
Three days later I received an email confirming the return in perfect condition.
I waited 14 days and no refund I sent another email ref the refund and was told they would look into it.
Meanwhile they offered me another lens which I refused.
Around a week later I received an email saying that they couldn't make a refund as they had a problem with Sage payment system bad gateway and I would have to speak to my bank ref a Charge back to my debit card. ( Other option must have been available)
Other emails have been sent but no reply.
I contacted my bank and have now received a refund of £477.00 lon the 19/5/2023 ess the _£12.00 for PP as it was paid in cash.
Reviews are not all there cracked up to be, 5 stars my xxx when something goes wrong your on your own.
William.

2023年6月1日
自発的なレビュー
5つ星のうち5の評価

Fantastic service

Fantastic service. The website was easy to navigate and the order was delivered the next day as promised. The lens we ordered is perfect and as described. The description on the website made it easy to ensure we were buying the right one for our camera. Arrived well packaged.

Can't recommend this company highly enough.

2023年4月22日
自発的なレビュー
Nextdaycamera ロゴ

Nextdaycamera からの回答

Thank you for your purchase from NextDayCamera, supplier of professional photography equipment. Glad you found our website easy to use. Thank you for your custom.

5つ星のうち5の評価

A very satisfied customer

I am very pleased with the service I received from Nextdaycamera. I ordered a Nikon P950 on April 27 and it arrived the following day. It's a lovely camera and I am happy to recommend this company as a good one to deal with.

2023年4月28日
自発的なレビュー
5つ星のうち5の評価

I purchased a brand new Canon Lens

I purchased a brand new Canon Lens, it was ordered on a Friday and the lens was received on Saturday morning. It was exceptionally well packed over and above the standard manufacturers box. Extremely good value for money.

2023年4月29日
自発的なレビュー
5つ星のうち1の評価

2 year warranty is rubbish

Bought a very expensive Canon Eos camera plus other equipment.
Was given a 2 year warranty, thus extending the Canon 1 year warranty. This sounded great. Within the 2 year warranty period something went wrong. All they have offered is a series of futile emails and an instruction to take my camera to a local store for repair at my own expense.

The reply from NextDay to this review is misleading. They have no idea what is wrong with the Canon Eos, because they have refused to even let me send it to them/their repairer for review! Their techie sent a couple of emails to me suggesting I change the lens, and do a re-set, neither of which was ever going to help fix the issue. Then they 'decided' it's not a warranty issue (how?), and said 'you're on your own'. Their 2 year warranty is a joke. Don't be fooled.

2023年5月5日
Nextdaycamera ロゴ

Nextdaycamera からの回答

The customer wanted repair for a non-manufacturer fault. We advised that the warranty does not cover this and offered options for the customer to arrange repair.

5つ星のうち1の評価

Definitely not 'Next Day Delivery' - so order cancelled and I'm still awaiting my refund

I ordered on Thursday at 14:43 - according to their promise I should have had my order on Friday.
The order confirmation I received stated clearly - "next day delivery".
I heard nothing so I got in touch. I was told my order would be sent out 'early next week'. That is most definitely not 'next day delivery'.
Clearly I am not the only person who has been deceived by this 'promise' of next day delivery.

I feel I must update this review. On 21 April 2023, when I discovered that 'Nextdaycamera' would not deliver my order 'next day' as promised, I cancelled my order and requested a refund. After all, they promise a no quibble refund.
It is now 25 April and I have still received no notification of when I will receive my refund. I contacted them and was told simply that the refund has been requested.
They managed to take my payment in seconds, so why does it take days to issue a refund?

2023年4月21日
Nextdaycamera ロゴ

Nextdaycamera からの回答

The customer was refunded promptly. All card reversals taske 3 to 4 working days. This timescale is governed by the card provider.

5つ星のうち5の評価

5 star service from a 5 star company

My recent experience with Nextdaycamera was excellent.
I placed an order on Friday for a Nikon Z 50 camera and ZTL lens adapter and as promised and true to their word my order arrived the next day.
Nextdaycamera service and price just cannot be beaten!

2023年1月21日
自発的なレビュー
5つ星のうち4の評価

I recently purchased a Nikon Z5 camera…

I recently purchased a Nikon Z5 camera from Nextday cameras as they offered a very reasonable price.
They dispatched the camera very quickly and responded very well to some questions I raised before placing my order. I was assured that the camera was not a grey important and when registered with Nikon UK there was no problem at all.

2023年1月31日
自発的なレビュー
5つ星のうち5の評価

camera arrived next business day

camera arrived next business day, as promised - and the P1000 camera + accessories are exactly what I was looking for to take with me on safari in Africa, very impressive.

2023年1月31日
自発的なレビュー
Nextdaycamera ロゴ

Nextdaycamera からの回答

Thank you, for taking the time to leave us positive feedback. We appreciate your purchase with us.

5つ星のうち5の評価

Very good first experience.

Easy to deal with, substantially lower price for a D850 body than my usual suppliers, delivered quickly and as promised. The camera is fine, with latest model battery and appears to be a UK model, not grey import. They have focussed on cameras and lenses and I will certainly use them again for these.

2022年11月18日
自発的なレビュー
Nextdaycamera ロゴ

Nextdaycamera からの回答

Thank you, for taking the time to leave us positive feedback. We appreciate your purchase with us.

5つ星のうち5の評価

Excellent company true to their word

Excellent company true to their word , ordered a lens for my camera and it was delivered next day !

2022年11月14日
自発的なレビュー
Nextdaycamera ロゴ

Nextdaycamera からの回答

Thank you, for taking the time to leave us positive feedback. We appreciate your purchase with us.

5つ星のうち5の評価

Very good service

Ordered a Canon camera at 2.00pm on the 14/11/22 item arrived next day. A very good service that made browsing and ordering a very pleasant experience.

2022年11月14日
自発的なレビュー
Nextdaycamera ロゴ

Nextdaycamera からの回答

Thank you, for taking the time to leave us positive feedback. We appreciate your purchase with us.

5つ星のうち5の評価

Delivered next day as promised

Delivered next day as promised, very well packaged and organised.

2022年11月18日
自発的なレビュー
Nextdaycamera ロゴ

Nextdaycamera からの回答

Thank you, for taking the time to leave us positive feedback. We appreciate your purchase with us.

5つ星のうち1の評価

Be warned about using NextDayCamera.

I ordered a Nikon D850 body from NextDayCamera, and after making enquiries, it arrived 8 days later! After a few days the battery failed to operate the camera, but I was abroad at the time, without internet access, and so was unable to report the fault. I reported the fault on my return, 33 days after receiving the goods. However, the company refused to offer a replacement battery as it was "beyond the time scale" and "batteries are not covered under warranty".
This is contrary to the Consumer Rights Act but despite several messages of protest, pointing out that a battery which fails after a few days is not fit for purpose, they have refused to offer a replacement!

2022年11月18日
Nextdaycamera ロゴ

Nextdaycamera からの回答

Buyer claimed a problem with their battery 5 weeks after receiving delivery and beyond the timescale whereby we were able to replace. Tried to blackmail us with threats of negative reviews unless we provided a free additional battery. We declined the buyer's request.

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