I purchased a set of TPE floor mats andâŠ
I purchased a set of TPE floor mats and aluminum pedals for my BYD (Order total £129.85). Upon arrival, the items were in poor condition and not as expected.
âI have attempted to contact NICE BYD customer service 5 or 6 times to arrange a return, which is my legal right as a consumer. The seller has repeatedly declined my return request and is now ignoring the fact that the goods were received in bad shape.
âI have packed the items back in the original box exactly as received (and have video proof of this), but they still refuse to help. I am now forced to file a dispute with American Express to get my money back. Do not buy from here if you expect any customer service or the ability to return faulty goods.








