Originally, I left a negative review because two of the cans I ordered were listed as 75mg but turned out to be a lower strength. After posting, the team from Nicopods UK got in touch to explain the... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
estimated delivery was 4-5days, but after 8 days i still have not received the package. Not sure if its nicopods fault or the post delivery companys. Edit, i got a reply from nicopods uk really qui... もっと見る
企業が回答しました
Got my package just as it was supposed to be and on time. Great customer service, and that is a big understatement. Do not remember the last time a seller made so sure that the customer would get the... もっと見る
Takes awhile to get to USA. Totally worth the wait tho. Such good flavor and nice kick of nicotine. Great customer service with Snapchat and Facebook the people at nicopodsuk got your back!
企業情報
当該企業による記述
Nicopods UK are a UK retailer of legal nicotine products. Nicotine pods also referred to as nicopods are smokeless, less harmful new and modern way of using nicotine. Nicopods do NOT contain any tobacco or tar which eliminates the risk of staining your teeth and emits carbon monoxide. The ingredients are built with natural fibres, fresh flavours and nicotine. It’s an easy way to quit smoking and a good alternative to cigarettes or vaping as you can use them anytime and anywhere with no restrictions. You simply place the pouch under your upper lip this allows the fresh flavours and nicotine to be absorbed through the gums. Nicotine is a highly addictive substance. Please check our FAQ's before purchasing.
連絡先
4.6
優良
134件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Everything was good as always
Everything was good as always , could do better with better discounts 👍🏻
2026年2月24日
Was amazing and the delivery was very…
Was amazing and the delivery was very quick and prices unmatched
2025年11月2日
Professional
Originally, I left a negative review because two of the cans I ordered were listed as 75mg but turned out to be a lower strength. After posting, the team from Nicopods UK got in touch to explain the mix-up — the listing hadn’t been updated correctly — and they offered to send me two replacement pots of my choice to make up for it.
They handled it professionally and were quick to sort things out, which I really appreciate. Mistakes happen, but the way they dealt with it shows good customer service. Definitely a company I’d buy from again.
2025年10月16日
自発的なレビュー
Sold me expired/end of life product
I purchased snus that was manufactured in 2023 —> two years ago <— with only 14 days remaining before its best-before date. I requested to return the items, as I had no interest in receiving products with just 2% of their shelf life left. The short expiry was not disclosed at the time of purchase, nor was the product discounted as end-of-line or clearance stock.
Despite giving them multiple chances to resolve the issue, the company insisted the product was acceptable.
Would you shop somewhere that ships you expiring product and tells you it’s perfectly fine to keep? It's apparently "good enough" to sell, but not good enough to take back. Make of that what you will.
Update:
After initially refusing a refund, Nicopods UK insisted they were under no obligation because the product was technically still in date. However, under UK law — specifically the Consumer Rights Act 2015 (Section 9: Satisfactory Quality) — goods must meet reasonable consumer expectations, including for perishable items like snus where shelf life is a key factor. Additionally, failing to disclose that the product was nearly expired may breach the Consumer Protection from Unfair Trading Regulations 2008 (misleading omissions).
After several exchanges, they eventually agreed to refund the unopened items upon return. While the matter was resolved in part, it required multiple legal clarifications that could have been avoided with better customer service upfront.
When I receive my refund I'll bump this to a 2 star
Update: I received the refund for the unopened pouch. I asked them not to resell them. They did not apologise, nor accept any wrong doing during this entire process.
2025年6月3日
自発的なレビュー
Great company to deal with prompt…
Great company to deal with prompt service all round best in the game 10/10
2025年2月24日
自発的なレビュー
Nicopods UK からの回答
Thank you for your positive feedback
i love this website everything delivers…
i love this website everything delivers so quickly and the price is so good
2025年1月26日
Nicopods UK からの回答
We are glad to hear this thanks for your positive feedback
Nicopods UK からの回答
Hi
We are glad you are happy with our service.
Kind Regards
Nicopods UK
Nicopods UK からの回答
Hi Rupert we are sorry to hear this please can we have your order number so we can sort this out as soon as possible thank you.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。