By far the best online casino.I would highly recommend Ninewin. Daily bonuses,tournaments & membership rewards. fantastic customer service team,available 24/7 & who I can honestly say are genuine... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
When I tell this business they use my phone number they respond with "We could not locate any account registered with the email address you provided. As a result, we have no way to identify your detai... もっと見る
企業が回答しました
Excellent site offering many games and bonuses. A daily £20 wheel spin with a £20 deposit can potentially earn £500 bonus or other cash amounts or free wheel spins. Customer service is absolutely rem... もっと見る
企業が回答しました
Im not a big gambler but have found Ninewins to be amazing and very rewarding. Also Finn from the support team was amazing at answering my questions, very polite and professional and came across like... もっと見る
企業が回答しました
重要なお知らせ
4.5
優良
1963件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 80％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ninewin からの回答
Hi there, Kodie!
Thanks so much for your wonderful feedback! We're thrilled to know you enjoyed your time with us. It’s always a joy to welcome players like you, and we’re excited to have you back again soon!
Best regards,
NineWin Team
Ninewin からの回答
Hi there, Levi!
Thank you for your amazing review! It’s guests like you who make what we do so rewarding. We’re so happy you had a great time at our casino and can’t wait to provide you with another top-notch experience!
Best regards,
NineWin Team
Great casino and good withdrawal times
Great casino and good withdrawal times, will continue to use
2025年5月9日
自発的なレビュー
Ninewin からの回答
Hi there, Dean!
We’re so grateful for your kind review! Knowing you had a great experience means the world to us. It’s always a pleasure to have you with us, and we’re looking forward to your next visit!
Best regards,
NineWin Team
Ninewin からの回答
Hi there, Linas!
Thank you so much for your wonderful review! It’s always a joy to serve customers like you, and we’re delighted you had such a great time at our casino. We look forward to welcoming you back for more exciting moments!
Best regards,
NineWin Team
Ninewin からの回答
Hi there, Garry!
We truly appreciate your amazing feedback! It’s a pleasure having you with us, and we’re so glad you enjoyed your time at our casino. We’re excited to have you back soon for another fantastic experience!
Best regards,
NineWin Team
Verification and withdrawal issues
I placed a couple of deposits totalling £530. No problem there, I played a few games and have managed to get my balance to just over £4700.
Now I'm having serious troubles trying to withdraw. The maximum amount is £1500 daily and £4000 weekly.
However I can't withdraw anything yet as they are demanding doçuments which they say will take around 24 hours to verify. I have supplied these doçuments and yet after 24 hours I've heard nothing except that it's still checking my doçuments.
There live chat is polite. I'm living in hope I can manage to withdraw and will update the rating but I'm not holding my breath.
Update - I received my first withdrawal today! So beware folks dont expect anything quick. In summing up the verification process is long and tedious and the withdrawal process slower than slow, hence the 3 stars now.
2025年5月3日
自発的なレビュー
Ninewin からの回答
Hello, David!
Thank you for your feedback. We truly appreciate it. We always strive to provide top-quality service and improve wherever possible.
As stated in our Terms and Conditions, specifically in Section 7: Withdrawal Policy, Subsection 12, there are established withdrawal limits to help ensure secure and smooth transactions. These limits are in place to uphold the integrity of our platform and to comply with regulatory standards.
We understand that the verification process may not be the most convenient and can take some time, but it is a necessary step on our platform. As outlined in our Terms and Conditions (Clause 7.4), we have the right to request identification documents and verify deposit and withdrawal methods.
Please rest assured that all data is handled with the highest level of security and confidentiality.
As stated in our Terms and Conditions (Clause 7.10), withdrawal processing time can take up to 24 hours. Once a withdrawal has been processed, it can take up to 5 banking days to reach your account via bank transfer.
If you need assistance, please reach out to support@ninewin.com with "Trustpilot" in the subject line, and we’ll be happy to help.
Best regards,
NineWin Team
Good lot of games great service by the…
Good lot of games great service by the team
From
Johnny Hawkins
2025年5月4日
自発的なレビュー
Ninewin からの回答
Hi there, Johnny!
Thanks a lot for your wonderful review. We are thrilled to know you had such a great time with us. It is always a joy to serve amazing guests like you. We look forward to your next visit and hope to make it just as enjoyable
Best regards,
NineWin Team
Great help thanks again
2025年5月4日
自発的なレビュー
Ninewin からの回答
Hi there, Vivien!
We are so grateful for your kind words. Knowing that you had a fantastic experience at our casino truly makes our day. Your support means everything to us, and we cannot wait to welcome you back for even more fun
Best regards,
NineWin Team
Ninewin からの回答
Hello, Nick!
Thank you for your review! Serving customers like you is always a pleasure, and we’re thrilled to hear you had a good time at our casino. We can’t wait to welcome you back for another amazing experience!
Best regards,
NineWin Team
Ninewin からの回答
Hi there, Scott!
Thank you so much for your wonderful review! It's always a pleasure to serve guests like you, and we're excited to hear you enjoyed your time at our casino. We look forward to welcoming you back for another fantastic experience soon!
Best regards,
NineWin Team
Great site pays out fast excepts…
Great site pays out fast excepts verification fast
2025年4月30日
自発的なレビュー
Ninewin からの回答
Hi there, Bradley!
We truly appreciate your wonderful review! It's always a pleasure to serve guests like you, and we're delighted to know you enjoyed your time at our casino. We're looking forward to seeing you again for another unforgettable experience!
Best regards,
NineWin Team
Excellent pleased
2025年4月29日
自発的なレビュー
Ninewin からの回答
Hi there, Siran!
Thank you for your fantastic review! Serving customers like you is always a pleasure, and we’re thrilled to hear you had a great time at our casino. We can’t wait to welcome you back for another amazing experience!
Best regards,
NineWin Team
Absolutely shocking site, win big… money and account gone
Absolutely shocking site, won big £15100, went back into my account funds are gone then access to the account restricted. Spoke with management….plenty apologises but apparently nothing they can do my issue not there’s. couldn’t care less about complaints. Aslong as people are putting money in. Put all the blame on me my fault for not securing my account properly apparently when it was. nothing they can do. Disgraceful customer service!
And the most generic reply as expected not there fault, blame the customer covering there own arse!
Scammers!!!
2025年4月28日
自発的なレビュー
Ninewin からの回答
Hello, Chris!
We regret to learn that your experience on our website did not meet your expectations. Please be assured that every case is reviewed with careful attention and handled individually.
As part of the registration process, you will have to choose your username and password for your login into the Website. It is your exclusive responsibility to ensure that your login details are kept securely. You must not disclose your login details to anyone. The Casino is not responsible for any abuse of your account by third parties due to your disclosure, whether intentional or accidental, whether active or passive, of your login details to any third party.
We are committed to operating in full compliance with our established terms and conditions, which we apply consistently and fairly.
Best regards,
NineWin Team
He tried his best
2025年4月28日
自発的なレビュー
Ninewin からの回答
Hello, Loraine!
Thank you for your kind words and fantastic feedback! We are so happy to hear that you had a great experience at our casino. It is always a joy to serve wonderful customers like you. We are excited to welcome you back soon for even more fun!
Best regards,
NineWin Team
Ninewin からの回答
Hello, Leon!
We truly appreciate your amazing review! It is an absolute pleasure to have you with us, and we are thrilled that you enjoyed your time at our casino. We cannot wait to have you back for another unforgettable experience!
Best regards,
NineWin Team
It was a great experience alin
2025年4月26日
自発的なレビュー
Ninewin からの回答
Hello, Eremia!
Thank you so much for your wonderful review! It is always a pleasure to serve customers like you, and we are delighted to hear you had a fantastic time at our casino. We look forward to welcoming you back for more great moments!
Best regards,
NineWin Team
Ninewin からの回答
Hi there, Marcin!
We truly appreciate your fantastic review! It is always a pleasure to serve customers like you, and we are delighted to hear you enjoyed your time at our casino. We look forward to welcoming you back for another unforgettable experience!
Best regards,
NineWin Team
Ninewin からの回答
Hi there, Ivonete!
Your fantastic review made our day! Serving customers like you is always an absolute joy, and we are thrilled you had such a great experience at our casino. We cannot wait to see you again for another incredible time!
Best regards,
NineWin Team
Had a great time on this site and a…
Had a great time on this site and a good win just waiting for pay out so I can recommend to others
2025年4月23日
自発的なレビュー
Ninewin からの回答
Hi there!
We are so grateful for your fantastic feedback! It is truly a pleasure to serve amazing customers like you, and we are thrilled to know you had a wonderful time at our casino. We are eagerly waiting to welcome you back for another memorable experience!
Best regards,
NineWin Team
Ninewin have been great I have won over…
Ninewin have been great I have won over £6000 and they always pay 👍🏻👍🏻
2025年4月23日
自発的なレビュー
Ninewin からの回答
Hello, Steven!
We truly appreciate your wonderful review! It’s always a joy to serve guests like you, and we’re so glad to hear you had an enjoyable time at our casino. We’re excited to welcome you back for another fantastic experience!
Best regards,
NineWin Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。