Ninjacators has great programs, bots, and indicators for traders of all levels. In fact, they are there to help traders improve. Additionally, they have a helpful support team.
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レビュアーのコメントを見てみましょう
There appears to be two different web pages. When I log on one of the pages I can't get to the platforms that I signed up for. I can only get to the proper page by responding to a recent email from Ni... もっと見る
企業が回答しました
I am giving the support & coaching team at Ninjacators top marks . The staff are patient , knowledgeable & professional. I cannot give full names but one of the coaches (MP) took time out of his vac... もっと見る
企業が回答しました
I didn't hear anything from you for a couple of days after I spent $1997 for the Quantum Edge robot. That really surprised me, especially after all the talk about "white glove treatment" in the webin... もっと見る
企業が回答しました
企業情報
当該企業による記述
Ninjacators is Americas #1 NinjaTrader® Innovator with over 450 mistake-proof NinjaTrader® Indicators & automated trading edges. Over 50,000 NinjaTrader® users in 29 countries TRUST US with their daily futures trading for a quicker and easier way to win their way everyday. Ninjacators is headquartered in New York with offices in Florida. Since 2008 Ninjacators has helped over 50,000 traders prosper faster on the NinjaTrader® platform. Developing over 450 innovative indicators. And nearly 100 unique plug-and-trade strategies with a proven trading edge. All based on our combined 70 years of successful institutional and retail trading experience.
🌟 NINJACATORS EXCLUSIVE PROMOTION 🌟
当該企業による記述
- 🚀 Leading the Way in NinjaTrader® Innovations 🚀
- 🔸 A Legacy of Excellence: Founded in 2008, Ninjacators reigns as America's top NinjaTrader® Innovator. Recognized globally as the #1 Seller of NinjaTrader® Indicators & Strategies, our impact resonates across the trading community. 🔸 Trust of 50,000+ Traders: We don't just offer tools; we offer a legacy of trust, with over 50,000 traders entrusting their trading journey to our expertise on the NinjaTrader® platform. 🔸 450+ Innovative Indicators: Navigate the complexities of market trends with our vast collection of over 450 state-of-the-art indicators, designed to give you the competitive edge. 🔸 100 Unique Strategies: Dive into trading with confidence, leveraging our arsenal of nearly 100 meticulously crafted plug-and-trade strategies that assure both simplicity and efficacy. 💡 Join the Future of Trading! Experience unparalleled innovation and stay consistently ahead in the dynamic world of trading. With Ninjacators, your trading aspirations are not just dreams; they are achievable milestones. 🔥 Act Now! Dive deep into the world of trading with the best in business. Your prosperous trading journey starts here! 🔥
連絡先
228 Park Ave S, 10003, New York, 米国
- +1 (877) 843-3301
- help@ninjacators.com
- ninjacators.com
4.4
優良
696件のレビュー
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ninjacators has great programs
Ninjacators has great programs, bots, and indicators for traders of all levels. In fact, they are there to help traders improve. Additionally, they have a helpful support team.
2026年4月13日
Ninjacators LLC からの回答
Hi Klant,
We really appreciate you taking a moment to share this, it means a lot to our team. We're glad you've found value in both the tools and support, and we're here whenever you need us.
-The Ninjacators Team
After climbing a rain drop
After climbing a rain drop, I was fortunate to finally have Abigail H (Support) and Michael Kaminski (Tech Support) who went well beyond to make sure that not only my dysfunctional NT8 was restored! but also help with my connectivity and indicators retrieval issues! Thanks
2026年3月24日
自発的なレビュー
Ninjacators LLC からの回答
Hi Philip,
Thank you so much for taking the time to share your wonderful feedback! We are absolutely thrilled to hear about your positive experience with your NinjaTrader 8 setup. Our goal is to empower traders with the exact tools and strategies they need to succeed, and knowing that we are hitting the mark for you is the highest praise we could ask for.It is fantastic to know that Abigail H and Michael Kaminski were able to go above and beyond to restore your platform and resolve those connectivity and indicator retrieval issues for you. I will be sure to share your kind words with them! We truly appreciate you being a valued member of the Ninjacators community. We are grateful to have you with us and wish you continued success in your trading journey!
All the best,
The Ninjacators Team
Ninjacators- Excellent for Ninjatrader Users
Ninjacators is an excellent source for Ninjatrader expertise, support and products for your trading journey. Training videos and additional training are also excellent resources.
2026年3月8日
Ninjacators LLC からの回答
Hi William,
Thank you so much for taking the time to share your wonderful feedback! We are absolutely thrilled to hear about your positive experience with Ninjacators. Our goal is to empower traders with the exact tools and strategies they need to succeed, and knowing that we are hitting the mark for you is the highest praise we could ask for. It is wonderful to hear that you have found our training videos and additional training resources to be such an excellent support for your trading journey. We truly appreciate you being a valued member of the Ninjacators community. We are grateful to have you with us and wish you continued success in your trading journey!
All the best,
The Ninjacators Team
outstanding support effort
I am giving the support & coaching team at Ninjacators top marks . The staff are patient , knowledgeable & professional. I cannot give full names but one of the coaches (MP) took time out of his vacation to meet me to try and help me with trading. This is an example of the dedication of the team & the company work ethic .
many thanks to the team
2026年2月17日
自発的なレビュー
Ninjacators LLC からの回答
Hi Sean Byrne,
Thank you so much for leaving such a fantastic review of your journey with us on Trustpilot!
We are thrilled to hear that our support and coaching team is providing the clarity you need to achieve steady results. It is wonderful to see your dedication to layering education on top of our trading tools—this insight is incredibly valuable for the entire community.
We will be sure to share your kind words with Coach MP and the rest of the staff. Knowing that MP took time out of his vacation to assist you with your trading is a perfect example of the dedication and work ethic we strive for, and your recognition means a lot to the entire team.
Your success is exactly what motivates our team, and we are grateful to have you as a member of the Ninjacators community.
We wish you continued success in your trading!
All the best,
The Ninjacators Team
Really nice and experienced guys
2026年2月15日
Ninjacators LLC からの回答
Hi Timothy,
Thank you for taking the time to share such a great review!
We’re delighted to hear about your positive experience.
Our goal is not just to provide high-quality trading tools, but to empower our traders by ensuring they are supported by a kind and knowledgeable team.
It’s fantastic to know that our team's experience and approach made a positive impact on your journey.
We will be sure to share your kind words with the entire team.
We truly appreciate you being a part of the Ninjacators community!
Best regards,
The Ninjacators Team
Stay away from this company unless you…
Stay away from this company unless you want to lose money. They did not deliver on their promises and only care about making money, not customer satisfaction.
2026年2月4日
自発的なレビュー
Ninjacators LLC からの回答
Hi Atif,
Thank you for sharing your feedback. We are truly sorry to hear that your experience with Ninjacators has not met your expectations and that you feel our promises were not fulfilled.
Customer satisfaction is a priority for us, and we would like the opportunity to address your concerns directly. We have sent a separate email to the address on file to discuss this further and explore potential solutions.
Please reply to that email at your earliest convenience so we can assist in getting things back on the right track for you.
All our best,
The Ninjacators Team
Cheryl G
Cheryl G. has provided the Best Support and Follow Up Support I have ever received!!!
Robert San Diego
2025年12月20日
Ninjacators LLC からの回答
Hi Robert,
Thank you for taking the time to share your positive feedback!
We are absolutely thrilled to hear that Cheryl G. provided you with the best support and follow-up you have ever received.
We will be sure to pass along your praise to her.
Our team prides itself on providing friendly and prompt service, and we are delighted that she could assist you so well.
Thanks again for being a part of the Ninjacators community!
All the best, The Ninjacators Team
finally someone called me and took the…
finally someone called me and took the time to fix the problem and stay with me on the phone till we got it working Big help
2025年12月3日
自発的なレビュー
Ninjacators LLC からの回答
Hi George,
Thank you for taking the time to share your experience!
We are so glad that we were able to connect with you personally and stay on the line until the problem was completely resolved.
We know how important it is to get everything working correctly so you can focus on your trading, and we are happy to hear you are up and running now.
We will be sure to pass your kind words along to the team member who assisted you.
Thanks for being a part of the Ninjacators community!
All the best,
The Ninjacators Team
very clear pricing...many diffrent…
very clear pricing...many diffrent tools for diffrent level of traders!
2025年11月10日
Ninjacators LLC からの回答
Hi Goodin Building,
Thank you for the 5-star review!
We are delighted to hear that you found our pricing clear and value the variety of tools we offer for traders of all levels.
Our goal is to provide transparent and effective solutions for everyone, from beginners to pros, so it is fantastic to know we hit the mark for you.
We appreciate you being a part of the Ninjacators community!
All the best,
The Ninjacators Team
They offer white glove installation
They offer white glove installation, and the service has been great.
2025年11月14日
Ninjacators LLC からの回答
Hi Robert,
Thank you for taking the time to leave such a great review!
We are delighted to hear that the White Glove installation service was a success for you and that you are happy with the service provided.
Our goal is to make the technical setup as smooth and stress-free as possible so you can focus on your trading.
We appreciate you being a part of the Ninjacators community!
All the best,
The Ninjacators Team
Excellent Service, Great People!
The people are friendly and helpful, I have been a customer for 2 years and have had great experiences.
2025年4月12日
Ninjacators LLC からの回答
Hi Andy,
Thank you so much for your kind words—and for being a valued part of the Ninjacators community for the past two years!
We're thrilled to hear you've had great experiences with our team.
Providing friendly, helpful support and top-tier tools is what we’re all about, and it’s wonderful to know that’s been reflected in your journey with us.
If there’s ever anything more we can do to support your trading goals, our team is always just a message away.
Wishing you continued success,
– The Ninjacators Team
Great customer service, risk free commitment and great products.
The customer support at Ninjacators is unrivaled. They’re responsive and knowledgeable. I have been buying trading products for 30 years. I know of no one else offering a “Love it or replace it” guarantee. There’s no one size fit all trading systems. You need to be able to kick the tires. I bought the Institutional Edge System originally. After an illness and having spent 40 years looking at a computer screen, I realized I didn’t want to spend my retirement years looking at a screen all day. I decided I needed a set it and forget it system. I was able to exchange my original purchase for the Fantastic 5 bots. I like that it’s customizable to my risk tolerance. And with 5 different bots and the 2 bonus bots, there’s diversification. I have been running the bots in simulation mode for a week. So far the results have been promising.
2025年11月5日
Ninjacators LLC からの回答
Hi David,
Thank you for taking the time to leave a 5-star review!
We’re thrilled to hear our team has been responsive and that the Love it or Replace it commitment gave you the flexibility you needed.
It’s great to know the transition from Institutional Edge System to the Fantastic 5 bots fits your “set it and forget it” approach—and that the customization and diversification are working well for your risk tolerance.
We’re also glad your first week of simulation results has been promising.
We appreciate you being part of the Ninjacators community!
Best regards,
The Ninjacators Team
Great Manual and Automated Trading Systems!
I love Ninjacators! They have so many options for any level of trader. They have manual and automated trading systems. Their Support Team is the best, they follow up and make sure you're taken care of. I highly recommend them for Futures Traders!
2025年11月5日
Ninjacators LLC からの回答
Hello,
Thank you for taking the time to leave a 5-star review!
We’re thrilled to hear you’re loving our mix of manual and automated trading systems and that our Support Team’s follow-through has been helpful.
That combination-flexible tools plus responsive support-is exactly what we aim to deliver for futures traders at every level.
We’ll pass your kind words along to the team.
They’ll be delighted to hear it.
We appreciate you being part of the Ninjacators community!
Best regards,
The Ninjacators Team
Good indicators for varying situations
Good indicators for varying situations. Excellent live trading reviews with Richard.
2025年11月1日
Ninjacators LLC からの回答
Hi Jeff,
Thank you for taking the time to leave a 5-star review!
We’re thrilled to hear our indicators have been useful across different market situations—and that Richard’s live trading reviews are adding real value.
We’ll make sure to pass your kind words along to Richard.
Feedback like this keeps our team focused on delivering practical tools and clear, consistent guidance.
We appreciate you being part of the Ninjacators community!
Best regards,
The Ninjacators Team
strategylab pro
I purchased an program of 100 automated strategies available immediately for traders including prop traders. On purchase I received 15 strategies and none suitable for prop traders In the presentation it stated " everything I've described including 100 strategies is available right now and I have the screenshot to prove it. It did include a guarantee but they refused a refund as it wasn't based on time. To be fair they allowed me to move to another automatic trading program called quantum edge which in back-testing looked very good. However they forced me to sign away the guarantee and the program never produced any trades and yes I talked to support a number of times as I wanted this to work. Again to be fair and in a desperate attempt to find a way to regain my $2k purchase they allowed me to try 2 other manual programs but these did not work and that may or may not be down to me. However I purchased strategy lab with 100 strategies available now because i wanted to auto trade and not manually trade.
2025年9月22日
自発的なレビュー
Ninjacators LLC からの回答
Hi Stephen,
Thank you for taking the time to share your feedback, and we’re truly sorry for any confusion around the Strategy Lab Pro offering.
Our intent was to make clear that Strategy Lab Pro would provide access to a minimum of 100 strategies over time—not all at once.
With 70+ strategies now available, we’re close to fulfilling that commitment, but we understand your disappointment at not seeing all 100 immediately upon purchase.
We also recognize the considerable steps taken together to try to make this right—including multiple program swaps and support sessions.
While not every situation resolves as hoped, we genuinely aimed to address your concerns and help you find a solution.
We want success for you in your trading endeavors.
If you continue with the tool you chose, we encourage you to take full advantage of the training, setup help, and live sessions available.
All our best,
The Ninjacators Team
richard jordan is one of the best.i…
richard jordan is one of the best.i listen to his insites every morning.
2025年10月22日
自発的なレビュー
Ninjacators LLC からの回答
Hi John,
Thank you for taking the time to leave a great review!
We’re thrilled to hear that you’re finding value in Richard Jordan’s morning insights—he puts a lot of care into delivering practical, actionable guidance for traders each day.
We’ll be sure to share your kind words with Richard; he’ll be delighted to know his sessions are making a positive impact.
We appreciate you being a part of the Ninjacators community!
Best regards,
The Ninjacators Team
Want to give Richard a 5-star review…
Want to give Richard a 5-star review for all that he is doing in and for our Futures class. He is always on top of what is going on and shares his knowledge with us. He has never let me down in his teaching for the past 3 yrs. He always keeps a positive attitude and passes that attitude on to us.
He is an awesome instructor and is an asset to Ninjacators.
2025年10月22日
自発的なレビュー
Ninjacators LLC からの回答
Hi Karl,
Thank you for taking the time to leave a great review!
We’re thrilled to hear how much value you’re getting from Richard’s teaching in the Futures class—his consistency, positive attitude, and deep market insight are exactly what he strives to deliver every day.
We’ll be sure to share your kind words with Richard; he’ll be delighted to know his guidance over the past three years has made such a positive impact.
We appreciate you being a part of the Ninjacators community!
Best regards,
The Ninjacators Team
Ninjacators Liquidity Sweep System…
Ninjacators Liquidity Sweep System program is an awesome program... after a few week in the program there was a light that turned on with my futures trading. one of the most important things about this program is once you get it it becomes almost like having muscle memory with how trades happen and why.
2025年10月8日
自発的なレビュー
Ninjacators LLC からの回答
Hi Yamaguchi,
Thank you so much for sharing your positive experience with the Liquidity Sweep System!
We are thrilled to hear that the program has helped bring clarity to your futures trading—and that it’s starting to feel like second nature. That "muscle memory" moment is exactly what we love to see, and we are so glad the system is delivering that kind of breakthrough for you.
Your feedback means a lot to our entire team, and we truly appreciate you taking the time to share it.
Thanks again for being part of the Ninjacators community—we’re excited to see what comes next for you!
Best regards,
The Ninjacators Team
They repeatedly spam my mailbox with…
They repeatedly spam my mailbox with 3-5 emails daily, continuing to send emails even after I unsubscribed from the list.
2025年9月17日
自発的なレビュー
Ninjacators LLC からの回答
Hello Sukhi,
Apologies for the unwanted emails.
Please send the affected email address(es) to support@ninjacators.com (ATTN: Client Happiness Ambassador) and we’ll manually remove and suppress them across all systems immediately.
The Ninjacators Team
Hello Sukhi,
You have been removed from all email marketing.
Please allow 3 business days for the changes.
The Ninjacators Team
Richard and Josh are great trainers
I have learned a lot from Richard & Josh. I have been trading years and wonder why some trades don't always work. The training I have received has made it clear what I was doing wrong. It has helped me determine the best place to get in and out of trades at the right price and time.
2025年7月22日
自発的なレビュー
Ninjacators LLC からの回答
Hi Alan,
Thank you for the thoughtful and detailed review! We are thrilled to hear how much you have learned from Richard and Josh.
Your experience is exactly what we hope for our traders. It is fantastic that their transparent instruction has helped you identify what was holding you back and given you the clarity to improve your trade entries and exits.
We will be sure to pass your high praise on to them. Your success is what motivates our team, and we are grateful to have you in the Ninjacators community!
All the best,
The Ninjacators Team
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